Go City app not working? crashes or has problems?

Go City Status

Last Updated on 2024-10-10 by The Leisure Pass Group Limited

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26 User reports:
App has problems

User reports 26

⚠️ Most reported problems ⚠️

Not working

61.5%

Connection

26.9%

Crashes

3.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Go City Problems 😠👌🔥

- Patriot Jet boat changed its opening from Apr 1 to Apr 15

- Hornblower Whale Watching tour canceled “due to unforeseen circumstances”

- Only allow two vehicles out at a time (so 4 people max - 2 in each GoCar)

- Driver of the scooter had to be 18

- Customer service was incredibly unhelpful and refused to help

Have a Problem with Go City -Travel Plan & Tickets? Report Issue

Common Go City Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Go City app on iOS and Android devices. Solve all Go City app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Go City iPhone Issues and Solutions

Go City iOS app crashes, not working, errors
Go City iOS app network issues
Go City on iOS has black/white screen

Go City Android App Issues and Solutions

Go City has errors/crashing/not working
Go City server network connectivity issues
Go City has black screen

Go City iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Go City app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Go City app crashes or not working on Iphone (iOS):

Close and restart the Go City app on iPhone
Update Go City app to the Latest Version for iOS
Uninstall and reinstall Go City iPhone app
Update your iPhone to the latest iOS version

Fix Go City on iPhone unable to connect to server/internet connection issues::

To resolve Go City network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Go City black/white screen (blank screen) on iPhone:

Follow the Go City iOS app troubleshooting guide Here →

Go City Android App Issues and Solutions

Fix Go City not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Go City app issues:

Force Stop the Go City App
1. On android, goto "Settings" » click Go City app. » click "Force Stop".

Update Go City to the latest version on PlayStore

Clear Go City App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Go City app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Go City.

Fix Go City unable to contact server/ Go City internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Go City » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Go City » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Go City on android.

Solve Go City black/white screens issue on Android:

Follow the Go City android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Leisure Pass Group Limited, developers of Go City.

About this app

Visit bucket list attractions, explore the city on a top tour, and discover plenty of hidden gems. Attractions are all handpicked by our local experts, who work hard to ensure our attraction lineup offers up all the fun and adventure you need for a memorable vacation. Go City offers sightseeing passes for destinations around the globe, giving you the freedom to do what you want, when you want, while making great savings as you go. Itinerary planner - use our curated itineraries or create your own and 'favorite' the attractions on your bucket list. Attraction finder - from top attractions to hidden gems, we've got you covered. Top tips and updates - opening hours, reservation info, and notifications for special events and pass perks. With our passes, you can say goodbye to multiple entry fees and paper tickets. One price, one pass, and everything you need, right there on your phone. There's no need to plan in advance, your trip is in your hands - we're just here to make it easier. With Go City you can see more, do more, and experience more. Download the free Go City app and get started - happy adventures!