Cityscoot app not working? crashes or has problems?

Cityscoot Status

Published by CITYSCOOT on 2023-12-21

Cross the city in a flash! Thousands of free-floating electric scooters are
waiting for you in the Cityscoot app 24/7. Book them with one click and forget
being late to catch up a train, for work… or just enjoy a ride with a breeze
caressing your face.

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Common dislikes about Cityscoot app

- No option to delete account or financial info from the app

- No response to emails

- Price has skyrocketed, sign of no-respect for their clients

Have a Problem with Cityscoot? Report Issue

Common Cityscoot Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cityscoot app on iOS and Android devices. Solve all Cityscoot app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cityscoot iPhone Issues and Solutions

Cityscoot iOS app crashes, not working, errors
Cityscoot iOS app network issues
Cityscoot on iOS has black/white screen

Cityscoot Android App Issues and Solutions

Cityscoot has errors/crashing/not working
Cityscoot server network connectivity issues
Cityscoot has black screen

Cityscoot iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cityscoot app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cityscoot app crashes or not working on Iphone (iOS):

Close and restart the Cityscoot app on iPhone
Update Cityscoot app to the Latest Version for iOS
Uninstall and reinstall Cityscoot iPhone app
Update your iPhone to the latest iOS version

Fix Cityscoot on iPhone unable to connect to server/internet connection issues::

To resolve Cityscoot network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cityscoot black/white screen (blank screen) on iPhone:

Follow the Cityscoot iOS app troubleshooting guide Here →

Cityscoot Android App Issues and Solutions

Fix Cityscoot not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cityscoot app issues:

Force Stop the Cityscoot App
1. On android, goto "Settings" » click Cityscoot app. » click "Force Stop".

Update Cityscoot to the latest version on PlayStore

Clear Cityscoot App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cityscoot app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cityscoot.

Fix Cityscoot unable to contact server/ Cityscoot internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cityscoot » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cityscoot » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cityscoot on android.

Solve Cityscoot black/white screens issue on Android:

Follow the Cityscoot android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CITYSCOOT, developers of Cityscoot.

100% Contact Match

Developer: CITYSCOOT

E-Mail: [email protected]

Website: Visit Cityscoot Website

About this app

Thousands of free-floating electric scooters are waiting for you in the this app app 24/7. enjoy a ride with a breeze caressing your face... - Unlock it. A helmet and hairnets are available under the saddle. - Park in an authorised location (free for our electric scooters! No commitment and with our different offers, you are free to ride the way you want. Your city, your choice! If you don’t have experience on a scooter, you can take part in one of our free driving initiations with a professional motorcycle instructor. As a bonus, the loyalty and referral programs allow you to earn extra free minutes! Just park in a public parking spot authorised for motorised two-wheelers. Locate the allowed area in the city on Cityscoot . This is our #1 priority: you have a fully comprehensive insurance during your trip. This is where you can end your rental. Join us and moving around town will always be a pleasure!