Electricity Maps app not working? crashes or has problems?

Electricity Maps Status

Last Updated on 2024-10-08 by TMROW IVS

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

33.3%

Screen

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Electricity Maps? Report Issue

Common Electricity Maps Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Electricity Maps app on iOS and Android devices. Solve all Electricity Maps app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Electricity Maps iPhone Issues and Solutions

Electricity Maps iOS app crashes, not working, errors
Electricity Maps iOS app network issues
Electricity Maps on iOS has black/white screen

Electricity Maps Android App Issues and Solutions

Electricity Maps has errors/crashing/not working
Electricity Maps server network connectivity issues
Electricity Maps has black screen

Electricity Maps iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Electricity Maps app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Electricity Maps app crashes or not working on Iphone (iOS):

Close and restart the Electricity Maps app on iPhone
Update Electricity Maps app to the Latest Version for iOS
Uninstall and reinstall Electricity Maps iPhone app
Update your iPhone to the latest iOS version

Fix Electricity Maps on iPhone unable to connect to server/internet connection issues::

To resolve Electricity Maps network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Electricity Maps black/white screen (blank screen) on iPhone:

Follow the Electricity Maps iOS app troubleshooting guide Here →

Electricity Maps Android App Issues and Solutions

Fix Electricity Maps not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Electricity Maps app issues:

Force Stop the Electricity Maps App
1. On android, goto "Settings" » click Electricity Maps app. » click "Force Stop".

Update Electricity Maps to the latest version on PlayStore

Clear Electricity Maps App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Electricity Maps app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Electricity Maps.

Fix Electricity Maps unable to contact server/ Electricity Maps internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Electricity Maps » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Electricity Maps » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Electricity Maps on android.

Solve Electricity Maps black/white screens issue on Android:

Follow the Electricity Maps android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TMROW IVS, developers of Electricity Maps.

About this app

Electricity Maps is a live visualization of where your electricity comes from and how much CO2 was emitted to produce it.