Hair Color app not working? crashes or has problems?

Hair Color Status

Last Updated on 2017-09-19 by ModiFace

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Common Hair Color Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hair Color app on iOS and Android devices. Solve all Hair Color app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hair Color iPhone Issues and Solutions

Hair Color iOS app crashes, not working, errors
Hair Color iOS app network issues
Hair Color on iOS has black/white screen

Hair Color Android App Issues and Solutions

Hair Color has errors/crashing/not working
Hair Color server network connectivity issues
Hair Color has black screen

Hair Color iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hair Color app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hair Color app crashes or not working on Iphone (iOS):

Close and restart the Hair Color app on iPhone
Update Hair Color app to the Latest Version for iOS
Uninstall and reinstall Hair Color iPhone app
Update your iPhone to the latest iOS version

Fix Hair Color on iPhone unable to connect to server/internet connection issues::

To resolve Hair Color network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hair Color black/white screen (blank screen) on iPhone:

Follow the Hair Color iOS app troubleshooting guide Here →

Hair Color Android App Issues and Solutions

Fix Hair Color not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hair Color app issues:

Force Stop the Hair Color App
1. On android, goto "Settings" » click Hair Color app. » click "Force Stop".

Update Hair Color to the latest version on PlayStore

Clear Hair Color App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hair Color app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hair Color.

Fix Hair Color unable to contact server/ Hair Color internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hair Color » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hair Color » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hair Color on android.

Solve Hair Color black/white screens issue on Android:

Follow the Hair Color android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ModiFace, developers of Hair Color.

About this app

Try a brand new hair color virtually in just seconds with the Hair Color application! See the effects applied live on yourself (requires iOS 11) or applied on your photo.