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⚠️ Most reported problems ⚠️

Something else
42.9%

Not working
33.3%

Connection
23.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ColorSnap Problems 😠👌🔥

- At times, the colors can be off a little or a lot

- The app freezes and does not proceed past selecting photos

- The datacolor ColorReader EZ does not accurately match wall paint colors

  9 Reported Issues: 😵🆘🛟🚨📢

Dianne
2023-10-10

I’ve used the app before but this time I can’t get it to upload my picture. I’m not sure why.

Lindsay
2023-08-06

With pictures I upload, the selected wall is just dark gray no matter what color I use to "paint" it.

Kimberly
2023-05-01

Freezes. Unusable.

Elizabeth Mollnow
2023-04-23

The app repeatedly freezes when I upload a photo and will not let me exit my photos. It will also not let me choose more than one color to try in a room. This has happened each time I try to use the app, making it unusable. Please fix!

Patrick
2022-09-29

My color snap won't power on, even after charging.

Jeannie Hawley
2022-09-23

I downloaded colorsnap app on my phone but the app won't let me paint my own photos. Do I need to set it up on a desk top to have it work? I am very confused and frustrated constantly not having it wor.

Don Burns
2022-08-11

Color snap for iPad freezes when trying to upload a photo. I have granted access to my photos, selected a photo to use, hit Done, then nothing. I can’t even exit from the photo pop up and reopen the app. Please fix app.

Denise Cawley
2022-07-03

Every single time I try adding a photo your app crashes - iPad Pro, I keep deleting, re-uploading. I try all these things.

Kristine
2022-04-22

"Sorry, we encountered an error when trying to load the application."

Showing 1-9 of 9

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Sherwin-Williams Company, developers of ColorSnap.


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E-Mail: [email protected]

Website: 🌍 Visit ColorSnap Website

Privacy Policy: http://www.sherwin-williams.com/privacy/index.jsp

Developer: Sherwin-Williams


52.94% Contact Match

Developer: Variable, Inc

E-Mail: [email protected]

Website: 🌍 Visit ColorSnap Website



About this app

With this app Visualizer's new Paint a Scene feature, you can use augmented reality or a photo of your space, tapping the wall to change its color instantly.  Of course, you can still capture color inspiration on the go, match a photo and use Rotate to Locate to easily find any color inside our stores.  Instantly "try on" any Sherwin-Williams color on your own walls, in real time.  Get ready to make faster, more confident color decisions with this app—only from Sherwin-Williams.