BULLS Connected eBike app not working? crashes or has problems?

BULLS Connected eBike Status


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⚠️ Most reported problems ⚠️

Not working
50.0%

Connection
25.0%

Login
25.0%

problems reported in the last 24 hours

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Common BULLS Connected eBike Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sitael S.p.A., developers of BULLS Connected eBike.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Bosch eBike Connect Website

Privacy Policy: https://www.ebike-connect.com/en/privacy_full.html

Developer: Robert Bosch GmbH




About this app

It is possible to choose among the fastest, shortest or quietest itinerary and follow the instructions displayed on the screen and/or reproduced by a Text-to-Speech application. - A CO2 tracker that indicates the quantity of CO2 saved by riding an e-bike as well as the corresponding estimation of fuel costs saved. - The possibility to calculate the calories burned during an activity session according to the user’s weight and height. - Social Networks connection to share the e-bike experience with friends. - The possibility to share e-bike routes with other users. - The possibility to comment and like posts on the Bulls eBike social network. - The possibility to receive real-time notifications indicating the battery state of charge (100%, 50%, 30%, 5%).  Unless the countdown clock is stopped manually, BULLSConnectedeBike sends a message with the incident GPS coordinates to the pre-defined contacts and starts an automatic call to a pre-set contact, thus minimizing the Emergency response time. - An ergonomic and easily readable cockpit that exhibits advanced information in driving mode to monitor speed, riding time and covered distance. - The possibility to record trips and view them on a map. - Turn-by-Turn navigation system that allows the e-bike owner to easily set trip destinations by following the suggested routes planned for bikes.  Those pieces of data are: state of charge, battery state of health, voltage, number of cycles, last charge and accurate autonomy with current charge. - Advice for a correct usage of the bike and reminders about the state of the warranty. - Real time direct communication with your e-bike customer care service using a simple direct message.  Once launched and connected to the vehicle, the Bulls eBike App automatically recognizes if the electronics is embedded on board, enabling the supported Diagnostic features and Geo-location data from your e-bike. - Battery data check in real time.  You will be always updated by receiving news, updates and opportunities related to your e-bike experience. - Remote Data Check & Geo-Location allow the user to control the e-bike parameters and position on a remote basis. - Anti-Theft System, an efficient protection against vehicle theft thanks to the geo-location control of the vehicle.  The e-bike owner is able to control and activate the alarm from the Bulls Bike App and to receive warning signals on the smartphone every time the e-bike is displaced from its original location, thanks to the embedded sensors.  Bulls eBike helps to improve the electric vehicle maintenance, allowing an on time assistance, based on the actual e-bike usage.  The whole e-bike supply chain, upon your consent, can read e-bike data working parameters that are automatically sent to the cloud-based server, ready to be analyzed in order to optimize the production and the customer service.  Bulls eBike integrates e-bike, mobile and cloud computing technologies into a complete new e-bike experience.  Check in the instruction manuals or with your e-bike retailer if your e-bike integrates the ESB Technology.  Moreover, the Power Train system stops working and suspends the pedal assistance. - Crash Detection feature.  In case of crashes or impacts detected by the sensor embedded in the ESB board, BULLSConnectedeBike triggers a countdown.  Continued use of GPS running in the background can dramatically decrease the smartphone battery life.