Are you having issues? Select the issue you are having below and provide feedback to Deputy.
- Location when clocking in is not extremely accurate
- Does not allow you to choose multiple people with 1 click to offer a shift
- No chronological sort for feeds
- Enormous volume of feedback resulting from a particular feed cannot be silenced or deleted
Everything is working except the available shifts ( shifts released) are not showing ??
Unable to load approvals message appears when ending shift.
I’ve downloaded the Deputy app on my iPad and iPhone but when I open it all I get is the logo on a blank white screen. I am able to access Deputy directly via the website.
News feed on my app which is on my Samsung S21 phone suddenly stopped working.
Since 23 MAY 2023, randomly cannot start or (more frequently) end shifts in both Android and iOS apps. "Error. Unable to load shift details. Please try again."
Can't 'start shift' on the app for the past week. The button is missing. I have an Android but my colleagues have iphones. Some of them have the same problem, but not everyone. Uninstalling and reinstalling the app hasn't helped.
Unable to Log into shift. Option to log in isn't even showing. I have an android phone. Only happening to androids.
I’ve signed up for trial but the app keeps crashing. It starts up, I sign in then it crashes. I’ve tried deleting it and re installing but it’s the same
Complete guide to troubleshoot Deputy app on iOS and Android devices. Solve all Deputy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deputy.com, developers of Deputy.
Contact e-Mail: [email protected]
Over 250,000 workplaces in 90+ countries trust this app for their employee scheduling software, leave management, time & attendance tracking, team task management, staff communication, demand forecasting and performance management. ◆ Easily create balanced, cost-effective schedules in minutes from any device. ◆ Publish personalized shift information to your team via push notification, email, and SMS. ◆ Fill open shifts easily by pushing alerts to your team and letting them pick up available shifts. ◆ Approve leave from your mobile easily so you're never caught off guard. ◆ Quickly approve employee shift swaps and shift changes in seconds straight from a mobile device. ◆ Manage team communications easily in one place: broadcast announcements, assign tasks to specific individuals / shifts, and get confirmation that your team has seen it. ◆ Get greater insight and control of your business, and keep yourself compliant with inbuilt fair workweek compliance. ◆ Connect with your existing apps to give you end-to-end visibility. this app syncs with over 300+ of the world's most used solutions such as ADP, Square, QuickBooks, Xero, Gusto, NetSuite, Revel, LightSpeed and many more! ◆ Get your work schedule on your device as soon as it’s published. ◆ View all your upcoming shifts in one place and receive alerts on days when you’re due to work. ◆ Manage your availability and time off easily, see what’s approved, and make it simple for your manager to know when you are and aren’t available. ◆ Clock in and out of work quickly from Deputy . ◆ See important company updates, manage your tasks and communicate with your team from your mobile device. Always know that you have the right people scheduled with our Shift Planner: this app makes it easy to create fully costed schedules in minutes, then notify staff when they’re working. this app will even automatically remind employees of their shifts on the morning that they are due to work. Need to be smart about staffing levels? this app integrates with your POS & payroll information to make sure you’re scheduling efficiently, and pulls in real-time weather information so you know if you need extra shifts or not! Clocking in to work is made simple with our time clock software, including GPS validation, to quickly track time and attendance (or optionally from a tablet Kiosk, using our inbuilt facial detection technology). Our staff scheduling app is updated regularly to make sure we’re always providing the best and most flexible features to the businesses we work with. Any feedback? Need help? Manage employees’ leave requests or unavailability from a central location, then integrate with your online schedules so there’s no risk of scheduling someone who is not available. this app is the ultimate employee scheduling app, shift planner, staff timesheet app, & complete workforce management solution. Joining an existing team? It's free - just log in. “Straightaway, the time and attendance headache disappeared. But even more importantly, we’re now able to optimize all shifts and staffing levels". Finalizing your timesheets and exporting to payroll can be done with one click from your mobile device. "Everyone gets alerted to their shifts, which they can check on their smartphones. There’s no need to manually enter data from one system to another. Pick the plan to suit your business: monthly, annually or flexi. Sign up for a free trial today. No setup fee. And on our tablets or phones, we can sign off timesheets with a swipe". We’re saving approximately $30,000 a year in admin costs alone.