Shiftsmart app not working? crashes or has problems?

Shiftsmart Status


I have a problem with Shiftsmart

Are you having issues? Select the issue you are having below and provide feedback to Shiftsmart.



⚠️ Most reported problems ⚠️
Something else
78.8%

Crashes
9.6%

Login
3.8%

Not working
3.8%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Michael Steenrod:

[Solved] Every time I click on the app it opens up to the blue screen and then closes. I've un-installed it bbutnothing

L
Lisa:

I need to edit/change my phone number and there is no option for that.

📋 41 Reported Issues:

R
Royce 2024-09-19

For some reason shiftsmart's authentication code is not working at first it sent 6 different codes all at once, which none worked, then when I attempted to resend for a new code, no code was sent. Please help, I'm at the point of pulling out my hair in frustration.

C
Chrissy Shepherd 2023-06-13

the app it says it experiencin issues and are workin on it it been couple days i cant do nothin on it

M
Michelle Wimsatt 2023-06-04

hello my audio recording is not working

P
Pat Lowery 2023-04-30

I work with the circle k program but as unable to use it. Why is it that all I can log into is the"partners". How can I go the contractors login? Thanks Pat Lowery

D
Daniel Dressler 2023-04-03

My app is opening and then it closes really fast and won’t open back up.I got 4days scheduled this week and can’t access the app.I tried downloading it again but the problem persist,any help would be appreciated.. thank you

M
Michel Gentry 2023-03-20

My Shiftsmart app has been not working right for a few days. None of the shifts have been showing and usually there are 4 to 6 shifts available every day. There's no way they're all getting snatched up that quick. My phone has plenty of room still for space and memory. So that's not it. I went into the settings on my profile to double check my availability and for some reason every day was all listed as unavailable. I didn't do that. I had to go back through and save all the days again, like 3 times. Once again I had to do it today.i had a favorability rating of close to 100 %, so that's not it either. I have 4 different phones with this app on them. Its the same on all of them.

A
Ambriah 2023-03-03

Hello I am logged into my shiftsmart app but when it went to the page where it says it’s sending a verification code to my phone number it doesn’t have any other options exemceot to enter the code sent to my phone. The problem is the number on file is not my same number but it does not show any other options for me to change or update it all it says isms for me to enter the code and I can’t get off the page it won’t let me exit it please help

M
Melissa A Chamberlain 2023-02-01

First thing is I go to these stores three of them so far and I'm driving 20 miles away and one of them said they already had the hours for the week so they couldn't use me so on my liability reliability I get a lower grade the second one said they already had somebody there so again I was turned away and that was in corpus Christi and then the third one today said they had somebody there since 7:00 when I just picked up the the shift 3 hours before the shift started was supposed to start and again I get punished for wasting my gas and time. Now I'm trying to pick up some shifts and it's letting me pick the s*** but it ain't letting me pick the time or agree to the shift and I need some more shifts and they're on there but I can't do nothing cuz it won't let me pick a time or

L
Lelia Hood 2022-11-18

Wasn't able to check in for a shift at a store I've worked at several times. Tried calling customer only recording, sent manager support tickets, no reply, sent email, no reply. After finally leaving got home and shift info said I was a no show, that if I'm a no show again I'll lose the use of the app. I really like this job, the shift flexibility, next day pay, but not the glitch app or no customer support. Shiftsmart needs to update the app and more features for dealing with issues, and have reachable 24/7 customer support. I'd like the no show and threat of suspension removed from my account and I'd like to be paid for the shift because there were no other shifts available to me to work. I need the money and can't afford to have wasted time not being able to work because bad app ,& no support.

J
Jenifer T. Evans 2022-11-12

its not letting me see any jobs on the app

S
Shonna H Pippin 2022-11-11

Unable to onboard

D
D T 2022-09-24

I completed all the training and setup my payment account but it’s still stuck on the same screen also keep saying update available but I’ve uninstalled and reinstalled plenty of times. Also I keep getting text messages to schedule a shift but they aren’t showing up

S
Samantha Roberts 2022-09-11

I can not get passed set up payment in my onboarding for a shift I already set up my payment

B
Brittany 2022-09-09

I did an instant pay did not receive. The app is telling I can only do one instant pay a day but I didn’t receive my pay

I
Ingram Jernigan 2022-08-31

My app keeps saying an update must be installed I deleted it and reinstalled it the same thing happens I even updated my iPhone

C
Chris Collins 2022-08-22

I recently went in for a 4 hour shift, 7-11am, so I do the work and it's not enough for me to stay so I only did 2, I'm not seeing my 25$, the app said I earned it after I clocked out so??

R
Raven 2022-08-16

the app will not let me update my profile, or access information processed. sensitive information has been entered and I have no idea who has access or if was even processed. if the problem persists, I will be calling BBB for an investigation of this site and app.

T
Tamia 2022-08-09

It wont let me past training to pick up a shift or do my onboarding . keeps saying update available but theres not update . there are no shifts showing up either

L
LaTasha Davis 2022-08-08

I have a training to accept for tomorrow; however when I click on the shift it crashes before I can accept.

S
SHIVA 2022-08-02

No updates, the app always crashes, it shows update available in the app but when you check in app store or in play store no updates will be available. And when you try to open new account the app doesn't send verification code it says code is sent but you wont receive it on your mobile number("""""ESPECIALLY UNITED KINGDOM NUMBERS""""""") its been a long time the people in UK are facing these issues. And everyone has raised ticket and informed about this but no necessary steps were taken to solve this issue.

A
Allyson Wilson 2022-07-31

App keeps saying it needs to update but there are no updates available. Shifts won’t show up even though I keep getting notifications that they have been posted. The onboarding process was extremely difficult because the training option would pop up and then disappear.

L
Latasha Shemekia Hicklin 2022-07-30

I am always able to instantly cash out the very next day after my previous shift have been approved. It's not allowing me to cash out today. I keep reinstalling the app, but my instant funds are still not showing available for instant cash out.

S
Sai Kumar 2022-07-27

Unable to get otp during account opening process.

T
Toyin Osibowale 2022-07-23

It won’t send the sms code to my phone and saying there is an update but I can’t find one

D
Dareanna Mccoy 2022-07-23

Hello, I am unable to update my app. It is saying there is an update, but I am not given the option to update. It also says I need to refine my search but there is no button for it

M
Martine Ross 2022-07-23

The app won't send the sms code

A
Audra L. Treadway 2022-07-23

Have been working with Shiftsmart since March. Seldom had app issues. Last week all shifts stop showing up. I check back hourly. Is there something or some other app I can use to resume my shifts with shiftsmart???? I love this job and the flexibility. This is really a bummer.

D
Deborah Hinds 2022-07-21

My app shows nothing when I go in. My profile is still there and the app has been running in background but I see nothing. It says message feature is not enabled and I dont know how to correct that

D
Daniel Millan 2022-07-16

Was on the onboarding process and then some how it disappeared and I deleted the app redownloaded it and it says a new update available. What the hell is going on with this crap? Oh and no shifts for circle K either. Is it because of the onboarding process that I couldn’t even complete? This is ridiculous!

S
Shannon 2022-07-14

It says my shiftsmart app needs to be updated how do I do that

K
Kelly Lashley 2022-07-14

It will not send sms code to my phone

R
Rah’Daeshia 2022-07-08

I have been trying to connect to the VPN for 2 days now and it still connecting. I can’t move forward until I login to the VPN.

K
Kirstie D Green 2022-07-01

Hello, I am unable to update my app. It is saying there is an update, but I am not given the option to update.

K
Krystal Penicaro 2022-06-30

It is saying I have no payment info on file when I do

J
Jessica Johnson 2022-06-17

It saying update but I cant seem to get it to update and I see no jobs

S
Sherwin Fernandez 2022-06-16

It’s telling me there’s an update available. But when I click continue it goes to the same home page. And it doesn’t show any shifts available

P
Pharvey 2022-06-13

oh my gosh i've been trying to get into my shiftsmart app no luck i went to update password and it has been down hill from there i've deleted the app and tried to repurchased its not available had 2 jobs schedule today but what a headache!!! can someone help!!!

P
Patti H 2022-06-13

i've been trying to reset my password to get into my account i have use so many reset tokens the screens just sits there had to jobs today cant go without the app can someone please help in this matter

L
Linda 2022-06-13

cannot login or reset password. i get the token to reset but after submit, it just sits there??? i've tried new tokens 5 to 6 times. frustrating.

F
Felisha Harlan 2022-06-12

I cannot reset my password to login and the password reset token does nothing I need to get into my account I had used at least 300 password reset tokens and nothing no password change at all just a big headache

M
Mandy Killgore 2022-03-07

Shifts don't show up on my app but twice a week and I keep hearing from other workers with shiftsmart that they are working daily. I don't know what is wrong and really need help with this.

Showing 1-41 of 41 reported issues:

Have a Problem with Shiftsmart - Find Work? Report Issue






  Contact Support

Verified email  

Contact e-Mail: community@shiftsmart.com


Verified email ✔✔

E-Mail: community@shiftsmart.com

Website: 🌍 Visit Shiftsmart Website

Privacy Policy: https://shiftsmart.com/privacy-policy

Developer: Shiftsmart




‼️ Outages Happening Right Now

  • Mar 06, 2025, 12:38 AM

    a user from Port Saint Lucie, United States reported problems with Shiftsmart : Not working

  • Mar 06, 2025, 12:29 AM

    a user from Houston, United States reported problems with Shiftsmart : Crashes

  • Mar 05, 2025, 11:50 PM

    a user from Saint Paul, United States reported problems with Shiftsmart : Connection

  • Mar 05, 2025, 08:32 PM

    a user from Stillwater, United States reported problems with Shiftsmart : Crashes

  • Mar 05, 2025, 02:06 PM

    a user from Carroll, United States reported problems with Shiftsmart : Crashes

  • Mar 05, 2025, 01:25 PM

    a user from Orlando, United States reported problems with Shiftsmart : Crashes

  • Started 5 minutes ago

    EZVIZ

  • Started 15 minutes ago

    Truckers of Europe 3

  • Started 17 minutes ago

    Spark

  • Started 21 minutes ago

    Kicktipp

  • Started 22 minutes ago

    Pengu

  • Started 25 minutes ago

    Mon Orthodontiste

  • Started 28 minutes ago

    SEPTA Park