Deputy: Shift Schedule Maker Reviews

Deputy: Shift Schedule Maker Reviews

Published by on 2024-11-03

🏷️ About: Deputy is an employee scheduling app, shift planner, staff timesheet app, and complete workforce management solution. It is trusted by over 250,000 workplaces in 90+ countries for their employee scheduling software, leave management, time & attendance tracking, team task management, staff communication, demand forecasting, and performance management.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
48.7%

😎👌🔥 Positive experience
36.5%

🙄💅🫥 Neutral
14.8%

~ from Justuseapp.com NLP analysis of 2,797 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Centralizes schedules, clocking in, and taking breaks in an efficient way

- Allows employees to see who else is working with them

- Allows employees to put in days off and vacation days

- Allows employees to contact coworkers to take shifts

- Allows employees to view timesheets from every day since they started

- Allows employees to see who is clocked into the system



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Average HR app

2022-05-23

I think clowns designed some of the features in Deputy. It does not allow you to choose multiple people with 1 click to offer a shift to, so I have to sit there clicking on 300 individual names. If I have 3 shifts in a day and need to take off over a 2-3 day period, it takes at least 10+ mins to do something that should take 30 seconds. The other frustrating thing about offering shifts is that if you accidentally switch apps or cause Deputy to minimize temporarily, it will unselect all the names you’ve already chosen.

Efficient but many bugs...

2022-06-24

It always worked fine until one week it just stopped showing my accumulated hours. There’s a long, white bar where my hours should be. Not only that, every time I change my birthday and save it in settings, when I go back and look at it, it sets the date as the day after the original date I put. It’s ridiculous. This has been going on since I downloaded Deputy LAST YEAR! Fix it already!

Good but could be better

2022-07-25

this app does time and location tracking well, scheduling and usage heuristics. Where it falls short is in the news feed area. There is no chronological sort for feeds - a newly added feed may find itself bogged down underneath feeds from 2 weeks ago, and stop a feed from yesterday.

There does not seem to be a logical order for new news feed placement, and the order changes constantly, making finding a past feed very difficult. Also, the enormous volume of feedback resulting from a particular feed cannot be silenced or deleted. I do not care to hear how someone disagrees with a particular post, and I am tired of it automatically filling up my iPhone notification screen, buzzing each time it does.

Please fix these two things and earn a 5.

This app is great but

2022-08-26

Deputy is awesome and Ive been using it for 2.5 years at my current job. My biggest complaint is that i can no longer scroll back to my first day on the job to look at my timesheets and my timesheet history. There seems to be a window of time the user is limited to which can be a big disadvantage for a worker.

This has been an issue with me because i found out my timesheets have been edited without my consent by a manager, and i cant even look back a year to gather all the time that has been taken from me.

Epic Time Saver

2022-09-27

Discovering & implementing this app was an absolute game changer. As someone who schedules and manages 40+ student workers with constantly changing availability, Deputy is a godsend. I’ve cut down the amount of time I spend scheduling and managing/confirming staff tasks, and handling payroll by about 80%, giving me more time to focus on other pertinent projects at work.

Student staff also find it easy to update their availability or swap shifts via Deputy and check schedules.

Learning about the config/admin menus on the website felt like discovering a glorious Easter egg. I only wish more config features were available.

There is some room for improvement in regard to the reports & task list functionality - would love to be able to generate a report showing who has (or hasn’t) been completing various tasks or task lists over an extended period of time or assign specific recurring tasks to multiple people all at once.

Overall a phenomenal app worth every penny.

Ubër Convenient and Efficient

2022-10-28

I would say Deputy is one of the best and most convenient I have ever utilized as an employee to receive schedules, see who else is working with is that day pr a few days even a week ahead of time and clocking in and taking breaks. It centralizes so much in such an efficient way. However this is not an app for micro-managing atmospheres. If that is needed for employers then this is not Deputy for you because the location when clocking in is not extremely accurate so there is need for lee-way there when employees may or may not be exactly at the location and still rolling into work. So that is one main concern Employers might have. They (employers) would probably still like that even though that is not pin-point accurate they are still able to require a more accurate clock-in time because clocking in is now simplified to the access of the employees phones rather than reporting to a Time Clock station. And once you "clock-in" then it's just simply putting your phone away and beginning your work. Ubër convenient and efficient!!

Extremely convenient

2022-11-29

I’m a freelance stagehand and I wish more, if not all of the companies/venues I work for used Deputy. It lays out all the details I need perfectly and it’s very user friendly (especially nice for some of my less tech-savvy coworkers.) Definitely recommend this app for any company whose employees are not centralized to one location

Very convenient :)

2022-12-30

I love Deputy! I’ve used it at my previous job and my current job and it’s perfect. You see your schedule for the entire week on Deputy and it makes it really easy to keep track of your hours everyday. It’s very simple to use, you won’t regret downloading this helpful app.

Every work place should use!

2023-01-31

I used Deputy for my seasonal job, it was amazing. Let me know where I was working, in what area, and what I was doing. I could put in days off that I needed and vacation days. I also loved when it said how long your houses were. You can even contact your Co workers through Deputy to let someone take your shift. It was really good and so organized! I feel like every work place should use Deputy. Like right now for my new job we get our schedule through emails, use another app to contact coworkers, have to call the store for time off, and then use another app to see how long you worked in two weeks. I wish they used this app too. LOVED.

Great Scheduling App

2023-03-04

Deputy is great for company to schedule employees and keep track of their time. They can find their own replacements and swap shifts without me getting involved. This saves a lot of time and headache. We and I use the newsfeed function as a log to post events and occurrences instead of using a log book. Employees can also put in their Leave days. this app is always improving as well.

News Feed Annoucements

2023-04-02

Is there any way to add a pop up icon for the News Feed section? My job posts a lot of things through there and I get notified when they do so, but forget because there is nothing reminding me after the fact. Great app overall, but would love that added feature if possible!!

Soooooo so so convenient, I love it.

2023-05-04

When I was hired, the owners had me set up a this app account and I love it so so much. It is so easy to clock in, clock out for break, and clock out of work. I really love seeing my schedule, my timesheet and being able to count my hours and estimate my pay. I also love how you can communicate with coworkers on Deputy . The layout of Deputy and just the way it’s set up is so so easy to use and simple. Love this app!

The Work App I Wish I Had Earlier

2023-06-04

I have struggled with time time punches for a while (I forget to clock in or out, or I forget to clock out for lunch), and it has definitely hurt me in my work; I would excel at what I did, but the HR department hated because of these technicalities. I’m so happy to have an app that makes all of this easier for both parties!

Super efficient and pretty easy to understand

2023-07-06

The company I worked for has used a few different apps for clocking in and schedules, but this is the first time they just used one app for both. It’s much much better than the apps they used in the past, and is way easier to setup. Pair that with the fact that it’s much more reliable.

DEPUTY ROCKS

2023-08-06

Only been using this app for a couple of months. Took me a while to get set up and familiar with it only because I was determined to do it without any help and my limited time. I’ll never give it up. I’ve been living in the dark ages trying put accurate employee hours together. We don’t even use everything they have to offer and has saved me a ton of time and aggravation. John with a commercial cleaning company in Florida.

Best and keeps getting better

2023-09-07

I had used Kronos mobile app and a few others before using this app. All I can say is this app is a real app. It’s easy to use but has everything needed to run my shift crew from my phone. Updates are released every few weeks, even a few I had submitted through their feature request. What’s amaz also is the support. I run weekend and night shifts but their live chat support is always there for me.

LPN

2023-10-09

I love how easy it is to schedule with my agency. Just as simple as a click and I’ve claimed my shift. I can also clock in and out with just a click. It’s pretty decent. I would like if there was a category for each title and facility instead of everything being bunched together, but even so, I’m still able to maneuver through Deputy without much difficulty. I definitely recommend.

Blue Link Wireless

2023-11-09

I work for blue link wireless and they are authorized by AT&T, this is actually a great app it tells you when to clock out for lunch went to clock in to start your shift and it’s so simple you just click click click and you are starting your shift you’re starting your lunch or any lunch and then you finish the day gray app and you can see who is supposed to be coming in and everything else great app great app!!!!

Super convenient

2023-12-11

this app offers an option to sync with your mobile calendar, so once shifts are published, they pop up into your calendar, so there’s never even a need to open Deputy ! But even Deputy itself is amazing, you can view your submitted shifts, timesheets, submit leave or PTO, add unavailability, and check to see who else is scheduled for that day. There’s a great “community board” section where posts can be made for employees/coworkers to view and tasks can also be assigned via Deputy . It’s super easy, very functional and has made schedules more convenient for myself. 10/10 would recommend.

Dope

2024-01-11

So initially when I find out that I had to download yet another app onto my phone for my new contractor, I was a little frustrated. But this app has actually turned out to be pretty cool. The best part is that I can go back and see my timesheets from every day since I’ve started. The second best part is that I can see everyone who is clocked into the system. That may not be necessary if you’re working in a small building or work alone mostly. But for a place where assistance from colleagues is an every day thing, it helps. It’s also very user friendly.

The only thing that I would suggest is integrating an alarm into Deputy . Probably one that picks up on time sheet patterns and can remind you to clock in.

Angry employee

2024-11-14

Hey maybe you shouldn’t auto break people who are working less than a 6 hour shift. I had no idea it would do that and those thirty minutes add up. Its cool that it does that for more than a six hour shift but doing that to people who are working less than the required break time is just horribly wrong... Also Deputy is clunky in comparison to others. It is clear to me whoever made Deputy does not actually care about working people as it will try to make it seam that you are working less. Terrible and I wish I could give 0 stars.

Not so great

2024-11-14

Love the this app app and what it does to help. However, it ends up glitching on me where it’ll show a shift is active 3 times on the same daily schedule or not accurate times/ displays of other schedules for the day as well. Seems to just be my phone tho other have my same phone so I don’t know what the deal is. I’ve deleted Deputy off my phone twice now because each time it ends up like the problems described above

Solid app, missing some features

2024-11-14

Deputy is great - works reliably for what it does. I just wish it had a few more features like being able to see how many hours you’ve worked in one week (like you can on the web). It would be helpful if you could see how much time you’ve worked total, not just on completed shifts.

A widget for easy clocking in/out would be nice too. Most other time apps have something like that.

Good app

2024-11-14

This is my first experience with work related app. But everything works the way I imagine it should. I wish I could start a small shift even though I have one coming up though. The way Deputy is designed it appears that you cannot have any other shift within a three hour radius which very much limits the amount of work you can pick up. That's the only consolation

Loveeeeee!!!

2024-11-14

I use this app daily and I love It! It’s super easy to use and I always remember to clock in and out of work, thanks to the reminders sent to my phone. No annoying time sheets!! Just clock in and out at the touch of a button! And you know about upcoming shifts in the near future. Love Deputy! 👌🏽

❤️❤️❤️❤️❤️

2024-11-14

I really ❤️ Deputy. So far I haven’t had any issues with it. I work from home so it always reminds me when my shifts are and to clock in and out. I can see when my hours have been approved and everything. Keep up the good work guys!



Is Deputy Safe? 🤗🙏


Yes. Deputy: Shift Schedule Maker is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,797 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Deputy Is 42.9/100.


Is Deputy Legit? 💯


Yes. Deputy: Shift Schedule Maker is a totally legit app. This conclusion was arrived at by running over 2,797 Deputy: Shift Schedule Maker User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Deputy Is 60.3/100..


Is Deputy: Shift Schedule Maker not working? 🚨


Deputy: Shift Schedule Maker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
10 users $44.99
25 users $109.99


How was your experience with Deputy: Shift Schedule Maker? Post a Review




Features

- Easily create balanced, cost-effective schedules in minutes from any device.

- Publish personalized shift information to your team via push notification, email, and SMS.

- Fill open shifts easily by pushing alerts to your team and letting them pick up available shifts.

- Approve leave from your mobile easily so you're never caught off guard.

- Quickly approve employee shift swaps and shift changes in seconds straight from a mobile device.

- Manage team communications easily in one place: broadcast announcements, assign tasks to specific individuals/shifts, and get confirmation that your team has seen it.

- Get greater insight and control of your business, and keep yourself compliant with inbuilt fair workweek compliance.

- Connect with your existing apps to give you end-to-end visibility. Deputy syncs with over 300+ of the world's most used solutions such as ADP, Square, QuickBooks, Xero, Gusto, NetSuite, Revel, LightSpeed, and many more!

- Get your work schedule on your device as soon as it’s published.

- View all your upcoming shifts in one place and receive alerts on days when you’re due to work.

- Manage your availability and time off easily, see what’s approved, and make it simple for your manager to know when you are and aren’t available.

- Clock in and out of work quickly from the app.

- See important company updates, manage your tasks and communicate with your team from your mobile device.

- Setting up your business? Sign up for a free trial today.

- No setup fee. Pick the plan to suit your business: monthly, annually or flexi.

- Always know that you have the right people scheduled with our Shift Planner.

- Manage employees’ leave requests or unavailability from a central location.

- Deputy integrates with your POS & payroll information to make sure you’re scheduling efficiently.

- Clocking in to work is made simple with our time clock software, including GPS validation.

- Finalizing your timesheets and exporting to payroll can be done with one click from your mobile device.

- Joining an existing team? It's free - just log in.

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