Total Connect Com app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
25.0%

Login
25.0%

Something else
25.0%

Crashes
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Total Connect Com Problems 😠👌🔥

- Setup was a little confusing at first

- Constantly get log in errors due to their servers being down or it looses connection to the WiFi

- Tripped the breaker for no reason and stopped working all together

- Not registering commands or connecting correct info with the app

  3 Reported Issues: 😵🆘🛟🚨📢

William Barge
2022-07-26

Doesn’t stay connected

Stan Young
2022-05-13

We have several Redlink Modem's and Honeywell Thermostats connected that continue to have issues going off line. We determined that there was an issue with one redlink modem due to its age and and continual communication errors and replaced it. Once online we were able to immediately connect all of the thermostats and sensors. Within a couple of hours we started seeing the Thermostats not connected to the internet. Is there a range issue that could be causing this or maybe a bad router, we just need to get a solution so we can control them again.

Michelle
2022-03-14

not connecting thru phone app

Showing 1-3 of 3

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Common Total Connect Com Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Resideo Technologies, Inc., developers of Total Connect Com.




About this app

Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway.  The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere.  Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort.