Are you having issues? Select the issue you are having below and provide feedback to Total Connect Com.
- Setup was a little confusing at first
- Constantly get log in errors due to their servers being down or it looses connection to the WiFi
- Tripped the breaker for no reason and stopped working all together
- Not registering commands or connecting correct info with the app
Doesn’t stay connected
We have several Redlink Modem's and Honeywell Thermostats connected that continue to have issues going off line. We determined that there was an issue with one redlink modem due to its age and and continual communication errors and replaced it. Once online we were able to immediately connect all of the thermostats and sensors. Within a couple of hours we started seeing the Thermostats not connected to the internet. Is there a range issue that could be causing this or maybe a bad router, we just need to get a solution so we can control them again.
not connecting thru phone app
Complete guide to troubleshoot Total Connect Com app on iOS and Android devices. Solve all Total Connect Com app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Resideo Technologies, Inc., developers of Total Connect Com.
Total Connect Comfort works with Honeywell Home Wi-Fi Thermostats and with Honeywell Home Redlink Comfort Systems when used in conjunction with a Redlink Internet Gateway. The Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort.