Total Connect Com app not working? crashes or has problems?

Total Connect Com Status

Last Updated on 2024-08-16 by Resideo Technologies, Inc.

I have a problem with Total Connect Com

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Something else

37.5%

Screen

25.0%

Connection

12.5%

Crashes

12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Total Connect Com Problems 🔥

- Setup was a little confusing at first

- Constantly get log in errors due to their servers being down or it looses connection to the WiFi

- Tripped the breaker for no reason and stopped working all together

- Not registering commands or connecting correct info with the app

📋 3 Reported Issues:

William Barge 2022-07-26

Doesn’t stay connected

Stan Young 2022-05-13

We have several Redlink Modem's and Honeywell Thermostats connected that continue to have issues going off line. We determined that there was an issue with one redlink modem due to its age and and continual communication errors and replaced it. Once online we were able to immediately connect all of the thermostats and sensors. Within a couple of hours we started seeing the Thermostats not connected to the internet. Is there a range issue that could be causing this or maybe a bad router, we just need to get a solution so we can control them again.

Michelle 2022-03-14

not connecting thru phone app

Showing 1-3 of 3 reported issues:

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Common Total Connect Com Problems & Solutions. Troubleshooting Guide

Table of Contents:

Total Connect Com iPhone Issues and Solutions

Total Connect Com iOS app crashes, not working, errors
Total Connect Com iOS app network issues
Total Connect Com on iOS has black/white screen

Total Connect Com Android App Issues and Solutions

Total Connect Com has errors/crashing/not working
Total Connect Com server network connectivity issues
Total Connect Com has black screen

⚠️ Troubleshoot | Fix Now in One Click

Total Connect Com iPhone Issues and Solutions

How to fix Total Connect Com app crashes or not working on Iphone (iOS):

Close and restart the Total Connect Com app on iPhone
Update Total Connect Com app to the Latest Version for iOS
Uninstall and reinstall Total Connect Com iPhone app
Update your iPhone to the latest iOS version

Fix Total Connect Com on iPhone unable to connect to server/internet connection issues::

To resolve Total Connect Com network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Total Connect Com Android App Issues and Solutions

Fix Total Connect Com not working on Android, crashes, errors or is unresponsive:

Force Stop the Total Connect Com App
1. On android, goto Settings » Total Connect Com » click [Force Stop]

Update Total Connect Com to the latest version on PlayStore

Clear Total Connect Com App Cache and Data:
1. On android, goto Settings » Apps » Total Connect Com » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Total Connect Com.

Fix Total Connect Com unable to contact server/ Total Connect Com internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Total Connect Com » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Total Connect Com » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Total Connect Com