Are you having issues? Select the issue you are having below and provide feedback to Albany Times Union News.
- App does not recognize valid subscription and requires a duplicate subscription through a third-party vendor
- Limited new stories per section and repeated stories for weeks, unlike the physical paper version
- Digital subscribers should receive everything the newspaper offers
Complete guide to troubleshoot Albany Times Union News app on iOS and Android devices. Solve all Albany Times Union News app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hearst Newspapers, developers of Albany Times Union News.
Contact e-Mail: [email protected]
PAYMENT: Payment will be charged to your iTunes account with the confirmation of your purchase and will automatically renew each month unless cancelled at least 24 hours before the end of your monthly period. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Print subscribers: If you haven’t activated your digital access yet, look for the “link print subscription” button on AlbanyTimesUnionNews welcome screen and then sign in to AlbanyTimesUnionNews . Unlimited access for only $9. 99 per month (enjoy a two-week free trial period) when you subscribe within AlbanyTimesUnionNews . Current subscribers have unlimited access to AlbanyTimesUnionNews . Digital subscribers: Sign in to AlbanyTimesUnionNews to start accessing your benefit. Download AlbanyTimesUnionNews for free. Limited access for free; 2. Choose from two access options: 1. The best of the Capital Region is at your fingertips with the Times Union app. FEEDBACK: We want to hear from you! Let us know if you have questions or suggestions: DL_TU_ipadsupport@hearst. com or 518-454-5454.