Albany Times Union News Reviews

I subscribed to a digital only offer and AlbanyTimesUnionNews will not see that new subscription. The CSR told me I had to go through a third-party vendor with AlbanyTimesUnionNews , which sounded like I had to pay for a second duplicate subscription (probably at full price) in order to use AlbanyTimesUnionNews .
Why isn’t AlbanyTimesUnionNews seeing my valid subscription? Fix this and I’ll update the rating. Or at least give instructions on how to get AlbanyTimesUnionNews to see the subscription.
Thank you

I read AlbanyTimesUnionNews seven days a week. The clean interface supports the informative writing.

The ads are unobtrusive. My only wish is more ads and news from local small businesses.

A much more functional app that is superior to the mobile site.

We have been reading the digital version for years
It seems like there is only 1-2 new stories per section & many repeated stories for Weeks! My mother in law receives the physical paper & does not get repeated stories over & over.
Digital subscribers should receive everything the newspaper offers
Sue K. Rensselaer

One of the few papers that keep watch and report on the Government here and helps keep them on thier toes.

There is very little new content day to day. Surprisingly, there are more typos and misspellings than the hard copy version ever had.

Trying to read the Saturday paper and guess what it’s Friday paper what the heck !,,

When a bug doesn’t crash AlbanyTimesUnionNews or when you’re not bombarded with so many ads it crashes AlbanyTimesUnionNews , it works. 🤦🏻‍♀️

Password reset, take 24 hours to become valid, no mention of this, on forgot password page, called customer support, and they just said, use your browser.

I can’t link my subscriber account and AlbanyTimesUnionNews . I’ve tried multiple times, changed my passwords and still having issues

Times Union app has too many pop up ads and they get in the way. Even Signed in with a digital subscription. The absolute worst.

The website crashes EVERY day when trying to open stories

Although AlbanyTimesUnionNews is nearly usable, the editing is worse.

Great reading
Love restaurant reviews
Need more horse racing info

Enjoy reading

Every time I turn a page it has to reload.

W

Awful. Stories not updated. Links often broken.

Change the articles everyday will ya?

I

The old app was awkward and unattractive. Rarely have I seen such dramatic improvement in an app. I read the paper much more often now given how easy it is to read and how attractive the new format is! So much more readable and accessible. And I like knowing more about my local community than I had the fortitude to learn from the off-putting old app.

Always looked forward to reading app like the paper looked. You should make a section where you can download any edition to read. Take a lesson from the business reviews app. Took a vacation with no electronic devices and returned today looking to read the last 12 editions and I am not able or can’t figure out how to do it. If I could give it lower than a 1 star I would. Don’t change what has worked for years for people. Bring back the old app so you can call yourself a newspaper and us subscribers can read it and get the feel of a newspaper.

I recently subscribed to online access to the TU, but I didn’t like the website version of the newspaper. Too much clickbait, too many animated ads, too many junk ads. AlbanyTimesUnionNews eliminates all the junk. And it’s as good as any of the top newspaper apps - NYT, WaPo. Well done.

The new app is disappointing to say the least. The TU replaced a very user friendly, news filled app with a new version that offers only a portion of the paper even though you are a paid subscriber. It also doesn’t offer and feature to customize AlbanyTimesUnionNews , ie adjust font size. I am extremely disappointed. The only reason I gave it one star was because you can’t post a review otherwise.

I am disappointed in this update. There is no search function, no contacts link, and the real estate section is gone—I always looked forward to going through the deeds and deals each week. It is not clear which articles are from the current day’s issue.

Instead of being able to read today’s paper by flipping through page by page, the T-U online version is now like every other news outlet app - stories scattered, scrolling required, and no line between new and old articles. A bummer, since I have read online T-U daily all over the world due to its straightforward simplicity and discrete daily editions.

I will no longer subscribe to the TU. AlbanyTimesUnionNews is awful. The old one looked like a newspaper and was very easy to read. Now I might just as well go to the TU website. I read through the other reviews and agree with every one of them. You even eliminated the crossword puzzles. My 94 year old mother looked forward to doing them every day. I wish you would reinstate the old app.

I keep trying to love this update, but can’t. The Times Union is a great newspaper, but the old app, while unstable at times, was easier to navigate and felt more like reading a newspaper. If you’re new to AlbanyTimesUnionNews , you will like it for the content. If you were satisfied with the old app, prepare to be frustrated.

Every time I try to login it tells me I have to link my subscription. I go through all the steps and link the subscription yet it still tells me I have no stories left. I close AlbanyTimesUnionNews try again and it tells me I have to link the subscription again even though it shows me is having already linked the subscription. Really just a garbage app.

If it’s not broke don’t break it. You can’t tell what is old or new.
I like to quickly look at the obituaries each morning. Instead of seeing a photo of the deceased, the city, and whether it is recent or in memory of, I only see a list of 50 names. I would have to open each one to decide if I wanted to read further.
Would much prefer the old edition.

Sorry, I wanted to like it but the old app was much better, maybe it was just more familiar and newspaper like. Also, I’m getting notices that I “only have [x number] of articles” that I’m eligible to read, which I don’t understand since I pay a subscription fee.

It annoys me so much that I still have to go to the TU site or other news sites to get the weather and school closings. Why isn’t there a tab for this on AlbanyTimesUnionNews ? That’s a really silly oversight. I have a subscription to TU and really wish I could use it for this too!

This update is not very user friendly and difficult to navigate. There is no search function. The crossword puzzles are nowhere to be found. The previous version was better. If I could restore the previous version I would. I don’t believe this was well thought out.

No search, no comics, associated press stories available for free elsewhere.

Has no choice but to update AlbanyTimesUnionNews , and I am so disappointed! The original version was like reading a newspaper, I could search and easily navigate. This new version is like reading a blurb of headlines. The old format was much better. I'm all for change, but make it a good change.