The New York Times app not working? crashes or has problems?

The New York Times Status

Published by on 2022-09-22

Understand the world around you with original reporting from The New York Times.
Free to download, The Times app lets you tap into expert coverage from 1700
journalists in 160 countries worldwide.


I have a problem with The New York Times

Are you having issues? Select the issue you are having below and provide feedback to The New York Times.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes
70.6%

Something else
44.1%

Not working
20.6%

Connection
8.8%



Reported Issues: 15 Comments

By Dean Schermerhorn
Dec 02 2022

My NY Times app on iPhone 13 uses almost 7 GB of storage. My Washington Post uses only 400 MB. How can I reduce the storage space used and still retain all the access to the Times?



By Lee
Nov 13 2022

iPad, latest version of The NY Times app, OS 15.7.1, app crashes fairly quickly after opening. Happens every time. Does not happen on iPhone, same version #s.



By K t
Oct 23 2022

When trying to save a recipe from food section your app asks me to login. Am already logged in. Type password & app won't accept it. Then app hangs.



By Stephan Bauman
Oct 20 2022

Same, IPad app constantly freezing.



By Maureen Endres
Oct 20 2022

The NYT app won’t even open! Everything has been updated, what is a fix/resolution?!?



By Gail Osterman
Sep 18 2022

The NYTimes opens on my iPad Mini but with a frozen screen. I have tried several attempts to fix the problem but with no success. Please advise!





By Bill
Sep 17 2022

I’ve removed and reinstalled app several times in an attempt to get it to work. It continues to crash or communicate that it can’t find the server. You would think that because The NY Times would prioritize this app working correctly since their revenue is largely driven by digital subscriptions. It’s very dissatisfying and disappointing that they drag their feet and are so lazy regarding this issue. Someone needs to fire and hire new blood.



By Christopher Clarke
Sep 13 2022

Does not open! The app starts but then hangs without displaying the front page and then it closes. This has happened on and off recently. Very annoying.



By Dan Kuhn
Sep 10 2022

Can’t open NYT app on iPhone. Starts to open then crashes. Been happening for last week or so.



By Larry Braverman
Sep 02 2022

The app opens fine. But then crashes and closes about a minute into my reading a story.



By Stacy Dutton
Aug 30 2022

NY Times app opens on my iPhone but then freezes. This has been happening on and off for the past couple of months. Same phone.



By Jeanette Koenig
Aug 28 2022

The app opens and then freezes… Hope this problem gets fixed. I miss my NYT!



By Millie
Aug 27 2022

App loaded. Immediately freezing. Updated entire system, and the app. Shut down, restarted phone. Still the ONLY frozen app.





By Iftikhar Hanif
Aug 23 2022

App loading but then freezing



By Melissa Pierce
May 21 2022

NY Times app keeps freezing on my iPad. I can’t scroll or open any articles. I have tried closing the app and restarting my iPad. Still doesn’t work.





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Common The New York Times Problems & Solutions. Troubleshooting Guide


   



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Developer: The New York Times Company

E-Mail: [email protected]

Website: Visit The New York Times Website

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E-Mail: [email protected]

Website: Visit The New York Times Company Website



About this app

YOUR APPLE ID ACCOUNT WILL BE AUTOMATICALLY CHARGED FOR RENEWAL AT THE APPLICABLE RATE SHOWN TO YOU AT THE TIME OF SUBSCRIPTION EVERY CALENDAR MONTH (FOR MONTHLY SUBSCRIPTIONS) OR EVERY YEAR (FOR ANNUAL SUBSCRIPTIONS) WITHIN 24 HOURS PRIOR TO THE END OF THE CURRENT BILLING PERIOD.  Get unlimited digital access to news and analysis with a monthly or annual subscription to our Basic Digital Access subscription plan.  Add access to the NYT Games, NYT Cooking, Wirecutter and get one bonus digital subscription with a monthly or annual subscription to our All Digital Access subscription plan.  From breaking news to opinion, business, tech and the arts, subscribers get unlimited access to groundbreaking reporting, analysis and commentary.  YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EACH MONTH OR YEAR UNLESS IT IS CANCELED AT LEAST 24-HOURS BEFORE THE END OF THE CURRENT PERIOD.  Basic Digital Access subscriptions do not include e-reader editions.  IF YOU SUBSCRIBE TO THE NEW YORK TIMES VIA TheNewYorkTimes, PAYMENT WILL BE CHARGED BY APPLE TO YOUR APPLE ID ACCOUNT AT CONFIRMATION OF PURCHASE.  TO CANCEL, PLEASE TURN OFF AUTO-RENEW AT LEAST 24-HOURS BEFORE THE END OF THE CURRENT PERIOD.  • Keep your friends and colleagues informed with the ability to share articles, photos and videos on your favorite social platforms.  CANCELATION TAKES EFFECT AT THE END OF THE CURRENT BILLING PERIOD.  See our subscription offers for further details.  YOU CAN TURN OFF AUTO-RENEW AT ANY TIME FROM YOUR ITUNES ACCOUNT SETTINGS.  • Keep up with the latest news at a glance with the NYT widget.  • For You is a space for discovery, where you can relax with articles, games and guides based on your interests.  • Live Briefings bring you moment-by-moment updates on developing stories, from experts in the field.  • Absorb the facts fast and experience stories in new ways with innovative graphics and data visualizations.  Free to download, The Times app lets you tap into expert coverage from 1700 journalists in 160 countries worldwide.  Understand the world around you with original reporting from The New York Times.  It’s the news you need to start your day.  • Enjoy a little escape with our Mini Crossword, Spelling Bee and puzzles throughout the day.  • Wake up with The Morning, your a.m. guide to what’s happening and why it matters.  You’ll get the latest headlines right on your homescreen.  * Promotional offers for new subscribers only.  Smartphone and tablet apps are not supported on all devices.  Save your game and return to finish whenever convenient.  YOU WILL BE CHARGED IN ADVANCE.  Prices shown are in U.S. dollars.  Save your favorites to read later on any device.  Other restrictions apply. 



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