Are you having issues? Select the issue you are having below and provide feedback to Epoch Times.
- Difficult to cancel subscription
- Download issues with app
- Many article titles not available
As soon as I click on the app, it comes in for a second then clicks off! 🤔🤨😫
Videos will stop as soon as screen turns off, there should be an override
Videos on the epoch tv section of epochtimes.com constantly stall on my iPhone. To fix the problem I have to delete the app and reload it. Is there another solution? I’m a huge fan of the epoch times and I get over 80% of my news from the site.
This app is not updating stories
the app has not been updating the stories.
Part of July 30th and all of July 31st the app has not been updating the stories.
When I click on an article, it goes to the main page & not the article. I'm going to cancel if this isn't fixed ASAP!
Screen has gone totally black
When I click on an article to read it or view it, it does not go to it. It goes to a main page for the day. Sometimes if I scroll way down, I can find it. Sometimes I cannot find it. Why doesn’t it go straight to the article or movie?
When I click on anything in your email news report I am not taken to the article, instead I'm loading some kind of "YOUList app"
I get notifications… when I open app it stays on for 1-3 seconds… and then goes to Home Screen… I have iPhone 11
App opens briefly and then closes.
When I click on a headline it briefly opens then immediately reverts back to my iPhone Home Screen.
The app overall works okay. It's the feedback section where I have trouble. The 'likes' and 'dislike' icons are greyed out and there is no comment window to leave a comment. Tapping on them elicits no response. Other users are able to leave both, so I know it's functional on their end. Please advise on what can be done. Thank you, Neil
Epoch Time app for iPad will not let me search. The magnifying glass icon in corner does not work.
Articles will not open. Click on headline no response
The app opens the flash page but immediately closes when it goes to the main page.
When I click on the Epoch Times app, it opens for an eighth of a second, then flip back to my Home Screen.
I am a subscriber of print edition. The epoch times app keeps crashing on my iPhone 12
App doesn’t open.
My app crashes….will not stay open
When I try to access the Epich Tines App on my Iphone 13 . The page briefly opens and then immediately shuts down/ off.
My app only opens for a few seconds and then goes back to the phone’s home screen
My app won’t stay open gos to your page then closes back to Home Screen
This happens after renewal. I receive digital and print issues. I'm not able to read a news story after clicking the title in notifications. When I click on article it opens and says “Recommended” but doesn’t show full article.
One day I clicked on my Epoch app and it wasn't there. I would like to know what happened. I would like to have it back. I get the paper and goon line to read it on my phone. How do I get it back?
Not able to read news story. When I click on article it opens and says “Recommended” but doesn’t show full article.
Click on articles an all that pops up are recommended ones. But they won’t open either. I am a paid 77.00 subscriber and I won’t it fixed or I’ll have to make other arranges. I have had to call three times for same problem. Tried to reboot or load app but it won’t come up. I think you are hacked or blocked.
Certain articles will not open in and I get an error message that closes down the App. It only occurs in some of th articles rather than all. It has been occuring more frequently for several weeks. I have an Apple MacBook and am using Safari as my browser. Is E/T being censored?
Complete guide to troubleshoot Epoch Times app on iOS and Android devices. Solve all Epoch Times app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Epoch Usa Inc, developers of Epoch Times.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit The Epoch Times Website
Privacy Policy: https://www.theepochtimes.com/privacy-notice
Developer: Epoch Times Association Inc
63.64% Contact Match
Developer: Epoch Times Association Inc
E-Mail: [email protected]
Website: 🌍 Visit Epoch TV Website
63.64% Contact Match
Developer: Epoch Times Association Inc
E-Mail: [email protected]
Website: 🌍 Visit Epoch TV Website
52.38% Contact Match
Developer: Epoch Times Association Inc
E-Mail: [email protected]
Website: 🌍 Visit Epoch Times Français Website
55% Contact Match
Developer: Epoch Times Association Inc
E-Mail: [email protected]
Website: 🌍 Visit Epoch Times Español Website
Download The Epoch Times app to experience our digital publishing platform. • Top Section: See all important events and hot topics in the US, China, and around the world at a glance. • Breaking News alerts: Get the latest news in a timely manner as they occur. • Livestream Notification: Watch live broadcasts of major events in the US and around the world. • Video Section: Enjoy exclusive, original series, inspiring videos as well as documentaries. • Opinion: Read political, social, and personal commentaries. • Save articles into your personalized reading list. • Easily share stories on all major social media platforms such as Twitter and Facebook as well as via email or text message. Get instant access to award-winning journalism, breaking, political, US, China, and world news, as well as stories on arts and culture, and more. You will also get access to our premium shows such as American Thoughts Leaders, Crossroads, China in Focus, China Insider, Zooming In, as well as commentaries and documentaries on issues that matter. With The Epoch Times app you will have access to all of our digital content, including in-depth coverage of China, reporting on US politics. If you have any questions about how EpochTimes works, want to provide us with insightful feedback, or experience any technical difficulties such as crashes, please contact us at in-app. feedback@this app. com. The Epoch Times app serves you with trusted news wherever you are. We are working hard to ensure our readers have an excellent experience using our app. This way our developers can identify and resolve issues in a timely manner.