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⚠️ Most reported problems ⚠️

Something else
48.3%

Crashes
20.0%

Connection
13.3%

Not working
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Epoch Times Problems 😠👌🔥

- Difficult to cancel subscription

- Download issues with app

- Many article titles not available

  29 Reported Issues: 😵🆘🛟🚨📢

Karen Barganier
2024-02-22

As soon as I click on the app, it comes in for a second then clicks off! 🤔🤨😫

MARLENE LENTO
2023-11-28

Videos will stop as soon as screen turns off, there should be an override

Patrick McDonnell
2023-08-18

Videos on the epoch tv section of epochtimes.com constantly stall on my iPhone. To fix the problem I have to delete the app and reload it. Is there another solution? I’m a huge fan of the epoch times and I get over 80% of my news from the site.

Leon Johnson
2023-08-02

This app is not updating stories

B
2023-08-02

the app has not been updating the stories.

Jane Fischer
2023-08-01

Part of July 30th and all of July 31st the app has not been updating the stories.

LD Herman
2023-07-31

When I click on an article, it goes to the main page & not the article. I'm going to cancel if this isn't fixed ASAP!

Alan Johnson
2023-06-27

Screen has gone totally black

Debbie Dwyer
2023-06-20

When I click on an article to read it or view it, it does not go to it. It goes to a main page for the day. Sometimes if I scroll way down, I can find it. Sometimes I cannot find it. Why doesn’t it go straight to the article or movie?

Christina Reeves
2023-05-09

When I click on anything in your email news report I am not taken to the article, instead I'm loading some kind of "YOUList app"

Clydelle Ammerman
2023-02-05

I get notifications… when I open app it stays on for 1-3 seconds… and then goes to Home Screen… I have iPhone 11

Jim Lang
2023-01-31

App opens briefly and then closes.

Paula Hicks
2023-01-30

When I click on a headline it briefly opens then immediately reverts back to my iPhone Home Screen.

Neil Walker
2023-01-13

The app overall works okay. It's the feedback section where I have trouble. The 'likes' and 'dislike' icons are greyed out and there is no comment window to leave a comment. Tapping on them elicits no response. Other users are able to leave both, so I know it's functional on their end. Please advise on what can be done. Thank you, Neil

John Burleson
2022-12-26

Epoch Time app for iPad will not let me search. The magnifying glass icon in corner does not work.

Kathy
2022-11-18

Articles will not open. Click on headline no response

David L Fuzie
2022-10-07

The app opens the flash page but immediately closes when it goes to the main page.

Sharon DePalma
2022-10-07

When I click on the Epoch Times app, it opens for an eighth of a second, then flip back to my Home Screen.

Charles Ferreri
2022-10-07

I am a subscriber of print edition. The epoch times app keeps crashing on my iPhone 12

Suzanne
2022-10-07

App doesn’t open.

Virginia
2022-10-07

My app crashes….will not stay open

Rev Roy A Steward
2022-10-07

When I try to access the Epich Tines App on my Iphone 13 . The page briefly opens and then immediately shuts down/ off.

Kathy Payne
2022-10-07

My app only opens for a few seconds and then goes back to the phone’s home screen

Vic Sword
2022-10-07

My app won’t stay open gos to your page then closes back to Home Screen

Rustin Bennett
2022-09-10

This happens after renewal. I receive digital and print issues. I'm not able to read a news story after clicking the title in notifications. When I click on article it opens and says “Recommended” but doesn’t show full article.

Joan Ruen
2022-07-25

One day I clicked on my Epoch app and it wasn't there. I would like to know what happened. I would like to have it back. I get the paper and goon line to read it on my phone. How do I get it back?

Kathy Lynn
2022-06-22

Not able to read news story. When I click on article it opens and says “Recommended” but doesn’t show full article.

Taylor Gregg Potter
2022-06-11

Click on articles an all that pops up are recommended ones. But they won’t open either. I am a paid 77.00 subscriber and I won’t it fixed or I’ll have to make other arranges. I have had to call three times for same problem. Tried to reboot or load app but it won’t come up. I think you are hacked or blocked.

Robert C. Wood
2022-06-05

Certain articles will not open in and I get an error message that closes down the App. It only occurs in some of th articles rather than all. It has been occuring more frequently for several weeks. I have an Apple MacBook and am using Safari as my browser. Is E/T being censored?

Showing 1-29 of 29

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Website: 🌍 Visit Epoch TV Website

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E-Mail: [email protected]

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About this app

Download The Epoch Times app to experience our digital publishing platform. • Top Section: See all important events and hot topics in the US, China, and around the world at a glance. • Breaking News alerts: Get the latest news in a timely manner as they occur. • Livestream Notification: Watch live broadcasts of major events in the US and around the world. • Video Section: Enjoy exclusive, original series, inspiring videos as well as documentaries. • Opinion: Read political, social, and personal commentaries. • Save articles into your personalized reading list. • Easily share stories on all major social media platforms such as Twitter and Facebook as well as via email or text message.  Get instant access to award-winning journalism, breaking, political, US, China, and world news, as well as stories on arts and culture, and more.  You will also get access to our premium shows such as American Thoughts Leaders, Crossroads, China in Focus, China Insider, Zooming In, as well as commentaries and documentaries on issues that matter.  With The Epoch Times app you will have access to all of our digital content, including in-depth coverage of China, reporting on US politics.  If you have any questions about how EpochTimes works, want to provide us with insightful feedback, or experience any technical difficulties such as crashes, please contact us at in-app. feedback@this app. com.  The Epoch Times app serves you with trusted news wherever you are.  We are working hard to ensure our readers have an excellent experience using our app.  This way our developers can identify and resolve issues in a timely manner.