Day app not working? crashes or has problems?

Day Status

Last Updated on 2025-02-18 by Dayforce Corporation

I have a problem with Day

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Something else

46.2%

30.8%

Account

7.7%

Not working

7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Day Problems 🔥

- Unable to update default availability through the app

- Password expiration with no warning

- Inconsistent and unreliable when trying to clock in/out

- Labor transfers and timesheets don't show transfers

- Taxed on transactions with pay card

📋 6 Reported Issues:

CHRISTOPHER CORNFORTH 2023-07-15

I work at Smart & Final (SMARTFINAL) stores in Orange (soon to be at the Tustin Store), and everytime I log in to my Dayforce I get this white screen, and it just sits there, and won't go any further. -- Help.

Jim Hamann 2023-07-13

Having issues with getting into Dayforce on my cellphone and my ipad

Valerie Decree 2023-02-18

My dayforce is not properly working has taken money from my advance pay it been down for two days it's saying employer running payroll but that's not true my employer has reach out but we haven't got a response or the issue resolved

Ntobeko 2023-01-19

My dayforce app keeps saying that account is not approved I can't log in anymore

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Giana Metta 2022-09-16

Hello, My name is Giana Metta, I am a recent hire (as of Monday) at Quidel, Beverly location, and I am having trouble logging into my Dayforce Account. I have my username already, but when I put in my password it said that the account wasn’t valid. I then hit the “Can’t access my account” link and I received an email providing my username but it also saying that my password cannot be reset until I have completed my security questions. However, I haven’t gotten into my account to complete said questions. I was wondering if there is any way you can help me. Thank you, Giana Metta

Mason Bullivant 2022-06-15

Will not let me edit timesheets . Error messages will not save

Showing 1-6 of 6 reported issues:

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Common Day Problems & Solutions. Troubleshooting Guide

Table of Contents:

Day iPhone Issues and Solutions

Day iOS app crashes, not working, errors
Day iOS app network issues
Day on iOS has black/white screen

Day Android App Issues and Solutions

Day has errors/crashing/not working
Day server network connectivity issues
Day has black screen

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Day iPhone Issues and Solutions

How to fix Day app crashes or not working on Iphone (iOS):

Close and restart the Day app on iPhone
Update Day app to the Latest Version for iOS
Uninstall and reinstall Day iPhone app
Update your iPhone to the latest iOS version

Fix Day on iPhone unable to connect to server/internet connection issues::

To resolve Day network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Day Android App Issues and Solutions

Fix Day not working on Android, crashes, errors or is unresponsive:

Force Stop the Day App
1. On android, goto Settings » Day » click [Force Stop]

Update Day to the latest version on PlayStore

Clear Day App Cache and Data:
1. On android, goto Settings » Apps » Day » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Day.

Fix Day unable to contact server/ Day internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Day » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Day » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Day