Dayforce Reviews

Dayforce Reviews

Published by on 2024-09-23

🏷️ About: Dayforce is a mobile app that provides employees and managers with an intuitive and engaging experience to manage their work tasks. The app allows employees to access work-related tasks quickly, such as checking their schedule, requesting pay, and setting performance goals. For managers, the app provides deeper functionality to respond to employee requests promptly, approve shift trades or time off, review and authorize worked time, and reach out to potential candidates. Dayforce offers secure, mobile access to data, saving time and making it easier to accomplish tasks.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
57.4%

👿🤬😠 Negative experience
27.1%

🙄💅🫥 Neutral
15.5%

~ from Justuseapp.com NLP analysis of 385,138 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Good app for work

- Gives notifications when work schedules are ready to view

- Easy to use

- Tracks hours worked and paychecks

- Allows for labor transfers



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Major foundation flaws

2022-05-21

We’ve have been using Day to clock in, clock out, and do a labor transfer in order to be compensated under the correct pay. The first of many infuriating problems with Day is that Day is really inconsistent and unreliable when you wanna do anything with your time clock. Whenever I or any of my colleagues want to clock in, clock out, start or end our lunch, or even labor transfer we are 95 percent sure that we are going to be hit with an error. What frustrates me even more is that Day doesn’t even tell what the problem is instead it just says “An unknown error has occurred” this frustrates me so much because even Day doesn’t know why our time clock interactions isn’t going through. Another major flaw is the labor transfers and the timesheets. My job especially, in my position, we must transfer between two different pay rates and looking at the time sheet it doesn’t even say our transfers went through. So either the timesheet or the labor transfer is not working properly and this may affect my pay. At this point I do not recommend Day. The desktop version is better than this and the desktop version doesn’t hit you with errors and works all the time. I’ve completely stopped using the features Day was made for since it doesn’t work and just use it to look at my schedule and that’s it.

Zero stars

2022-06-22

This pay card is ridiculous. It does has the option to pull off money from your paycheck prior to your payday. But the downfall is every time you make a transaction you are taxed on it and it cost you more than you originally purchased the item for. Also there is no way to dispute any type of transactions via Day or online you have to call the hotline.I have sat on the phone for 40 minutes trying to get a representative on the phone it’s not the weekend but there is no answer. I spend so much with this company Dayforce and I can’t even get a representative to help me out. I would not recommend this company for anything. I also request days off and it won’t pay me until my paycheck in two weeks…. But Dayforce shows the days are pod for but I have to wait for a check. Hate it .Do not use. If your company is looking for a payroll company use tandiem I’ve heard great things. Forget about Dayforce they just want to rip you off tax you extra and be of no assistance.. thanks .

An app should be rated on how “epically” it fails!

2022-07-23

If I could have given it a “zero,” I would have. Day initially wouldn’t allow me to successfully “sync” my work schedule to my main calendar on my iPhone. Not a big deal. I tried it later on, and it has successfully synced my work schedule to my iPhone for a few years now. However, recently it was not syncing…I tried a few different things, and it started syncing my schedule again….only I got it in triplicate, and it completely deleted the rest of my calendar information. This includes my other work schedule, my medical appointments, everything! The IT departments at both of my jobs have been unable to find a solution. So if you need to punch in an out, approve timesheets, it will probably be fine. But save yourself the headache and don’t even bother syncing schedules.

Made obsolete by faulty new validation feature

2022-08-24

I have already put in a request with our company's HR to switch to a competitor. Two updates ago Dayforce introduced a new timesheet validation feature. This feature makes it impossible to save changes to your timesheet. Since my employer adds hours automatically, I have to manually go in and mark hours I actually worked in order to get paid. With Dayforce's new timesheet validation feature, I cannot do so at all. I get an error message reading "failed to validate timesheet" every time I try to add a shift. Numerous of my fellow employees have complained about the issue, and our office manager contacted Dayforce. They said they would address the issue in a new update, yet it still persists. We will be switching to a competitor as this product is simply useless now. Be warned that they have terrible customer service and do not address app errors.

Stop fixing what isn’t broken

2022-09-25

The latest update (Feb 2019) is by far the worst. Not only can we can no longer see a running total on hours worked for the this app we can’t even see one for the week. You may have removed bugs, but you removed important features most of us liked. Mobile functionality is by far the worst in this update.

Why are there even hours listed between midnight and 6 am? Most locations close at 6 pm. The errors within the desktop version and the mobile version are similar. Requesting any time off on the mobile app takes great patience and skill.

Fix your bugs but keep our features.

Good/bad

2022-10-26

The good of Dayforce is having the upcoming schedule so available and not subject to transcription errors on my part. The bad is that my employers are “locked into” what Day tells them with little reason to go to the trouble of attempting to override the schedule provided. It rather also provides the excuse for not doing so, as Dayforce can and can’t do this. For example, I only want 20 hours, if I do get 20, it is spread over 4 days, sometimes more, in tiny time blocks. That breaks up the week too much, and the whole point of asking for fewer hours is more time for other activities and interests, whatever they may be. Apparently, the needs of Dayforce, do not allow for this configuration. Also, scheduling time off has to be set far in advance. This can be difficult with so many variables to factor in. My managers are really good about this, but trying to tie down dates so far in advance is often awkward. It’s not just Dayforce, I realize, since I see the same patterns in other family members difficulties in the same area.
Thank you.

App needs improvements

2022-11-27

Our company recently changed from Paycom to Ceridian. I use Day regularly to clock in/ out. I’m not impressed. Simple things that were easy with Paycom are lacking here. For example, when I have authorized time off, whether it be vacation or holiday pay, it does not total the same hours into my weekly totals. I have to factor those hours in on my own. Additionally, in Paycom, my weeks were separated by pay periods with two week total hours added and shown. Not the case with Day. As a part time employee, I have to go back and add authorized time off hours on my own. Doesn’t seem like it would be so hard to make these changes in a system. This would save me precious time as an employee. Separate the weeks per pay period in Day . Factor in all hours ( vacation, sick, holiday) into weekly totals. This was all done with ease in Paycom. I shouldn’t have to log onto my my computer to view these totals. Defeats the purpose of an app. Finally, move the tab where you log-out in Day . It is at the bottom of the options, which is blocked by pop-up confirming clock- out. Again, a very simple fix. Wish we could go back to Paycom!

It’s Decent

2022-12-28

I’m use to using work related apps that allow any users to view who they work with and at what times.

There are some co-workers that cannot even access Day itself even when going through the steps to get things to work. It would be nice to have a bit more freedom to do things like changing shifts with coworkers, viewing everyone’s shift, and maybe an option to communicate with other coworkers via Day rather than keeping track of numbers or social media.

Maybe, it is based on where one works... it would be nice to be universal if that were the case.

Gets the job done I guess

2023-01-29

Day gets the job done, but it’s nothing special. If someone were to offer a shift, you get a message to your inbox to notify you and also it gets posted onto your calendar, but the message doesn’t go away even after you’ve already viewed it on the calendar or even if someone has already taken the shift. It’s just a redundant little feature that’s annoying.
Also, even if you opt into notifications, you don’t get a banner alert on your phone if someone puts up a shift. If you’re looking to pick up a shift, you kinda just have to check in every time multiple times a this app to make sure you catch a shift trade.
Day has a myriad of little annoying features that make me think the creators probably don’t use it themselves. But again, I guess it gets the job done.

Works decently for what it is.

2023-03-02

Look, it’s not a flashy game. Day does what it’s supposed to do. It’s not super fast about it, but it’ll get there. They do need to allow supervisors to have the full calendar schedule view the hourlies have. Also, fix the bug which makes me select a location every single time I login. I only work at/have login access to one location. Let me set it and forget it. These would get you 4 stars. Giving me ability to write/edit the schedule and edit attendance information in Day would get you 5.

While you’re at it, lose the Silverlight dependence for all desktop access. It’s a dead technology and embarrassing as hell to have to explain to new employees they have to figure out where IE is on their computer to use “our” system.

Convenient yet also inconvenient

2023-03-31

Great way to keep track of ones work schedule and other details... but doesn’t allow in-app communication and often malfunctions. It would be helpful if Day allowed associates to send emails and communicate with upper management etc. Also, Day doesn’t allow individual associates to reset their own account password. Oftentimes the fingerprint function has malfunctioned and when I am told to enter my password it does not recognize it. And then it forces me to communicate with administration to reset it , rather then allowing me to reset it myself.

Gets the job done

2023-05-02

It does what it needs to in my case. I just look on there to review my schedule. I can check my earnings for the period I’ve been working, ask for schedule changes, even receive notifications that my schedule has been changed. I don’t used Day for anything else really, not fully utilizing it. But all in all I have no real complaints. Maybe its responsiveness when it comes to viewing those changes in a haste is kind of iffy, but it’s a good app. Just like other apps, it can only continue to developer to do/be better than how it started off 👍

Has potential

2023-06-02

Just started using service/app few weeks back and so far not bad. Recently it has started to create duplicate shifts and time punches that don’t exist and show no existence within the web portal. Also when selecting “Call-In” for an employee it errors out and doesn’t process. Other than these issues, it’s nice. I agree that adding the ability to send a PDF version of paystub would be nice and seems pretty standard with many other services/systems out there such as ADP.

Has its flaws

2023-07-04

Been trying to figure out how to set up my email so I can recover my password. Not much help on Dayforce’s end. Can’t log in to PC version so I can’t update my availability permanently. They need to make that more accessible in Day . You should be able to permanently change availability on all platforms not just the website. Besides that, I like that it syncs to calendar, keeps me up to date without having to go into Day to check on schedule. Maybe find a way to automatically sync with my iPhone if there are updates?

Helpful

2023-08-04

It’s very helpful, but it all depends on who enters in the information & that it’s updated. You can sink in your calendar your your other devices. I know how much my check is by $ amount & by %. I have the amount of pay hidden in personal info, that way if someone is looking over you, they don’t see what your hourly pay is. You can check your messages & send messages from app also.

It depends on whom is entering your information & how they set up yo check stuff. Example, how many days left to take off, employee #, start & hiring dates, personal pictures & your job title, & who your boss is & see the chain of command. I would rate it a 5, but I haven’t used all the resources it offers & don’t want to inform false info.

Better than not having a scheduling app

2023-09-05

I can check my schedule from anywhere at any time. I used to have to be at work or call during business hours to get my schedule. I also like that I can check it on my lunch break from to see exactly when I clocked out if I forgot to notice at the time. And I no longer have to sift through a stack of schedule requests to see if my has been approved or denied yet. The only reason I took off a star is that If I clock in a second before or after my start time (say 8:59:59 or 9:00:01 if my start time is 9:00:00, I get a message that I am either too early or late. So it’s virtually impossible to punch in without a digital scolding. The time clock doesn’t show seconds so you can’t even try to time your fingerprint verification to the second. It’s not like we get in trouble for it but it’s sorta annoying and completely defeats the purpose of the notification. Seems like a pretty dumb oversight on the part of the people who made it.

Good app with some opportunities

2023-10-07

I use Day everyday for work. It's good. I wish you were able to update your "default availability" through Day as it is extremely time consuming to request availabilities week by week as well as to approve/deny them week by week. It would be extremely useful and impactful to be able to adjust “TimeSheets” via Day instead of going through the site on a PC. Sometimes leadership gets distracted with their responsibilities that they forget to make adjustments but it would be so much more convenient to be able to do this on Day .

Dayforce App

2023-11-07

Dayforce is easy to use. I have been using it for 2 years. My only complaint which is an easy fix; recently I got locked out of the account because my password expired. I had to call customer support to get back into the account, my password expired with no warning and just locks you out! I don’t remember the program doing that in the past. A two week warning to change the password would be nice! A little more user friendly! ;)

This app is perfect !!

2023-12-09

Day is a perfect tool if you’re co -workers r not using it please share with them this awesome tool.. keep track of your time u know your next pay date “get direct deposit “ it helps a lot payed a this app earlier. Time sheet is perfect you know not only your time but overtime as well just subtract 7.5 percent off your total and that’s what your check will be give r take a few bucks again great app if you’re in control of your financials this is your tool.. ty

Very informative

2024-01-09

Love how it gives us notifications when work schedules are ready to view. My favorite part is how we can check how much hours we’ve worked. It also breaks down how much we got paid and taxes they took. Also, it tells us the amount of our next paycheck and when we will receive it. I don’t need to keep track of my hours myself because it does it all!!! Very pleased with Day.

Works decently for what it is.

2024-12-15

Look, it’s not a flashy game. Day does what it’s supposed to do. It’s not super fast about it, but it’ll get there. They do need to allow supervisors to have the full calendar schedule view the hourlies have. Also, fix the bug which makes me select a location every single time I login. I only work at/have login access to one location. Let me set it and forget it. These would get you 4 stars. Giving me ability to write/edit the schedule and edit attendance information in Day would get you 5.

While you’re at it, lose the Silverlight dependence for all desktop access. It’s a dead technology and embarrassing as hell to have to explain to new employees they have to figure out where IE is on their computer to use “our” system.

Just needs a few tweaks

2024-12-15

We use Day for our time. It’s something we have to do. You learn to deal with things you have no choice but to use. Five stars? Things like being able to start the week on a different this app of the week, print in a format that can be used as a calendar, see everything (in one this app, for instance) at once without having to keep closing and opening things - that is what would get Day five stars. It functions well, is fairly fast, and the GUI is somewhat easy to read.

Good app, just a few improvement needed

2024-12-15

It would be great if employees could edit their availability on Day vs having to go on a computer. It would also be awesome for them to be able request unpaid time off, instead of requesting PTO, although this may be the way my company set it up. As a manager, it would be great to have all the functionality that the employees have, like the fact that I can’t add my schedule to my calendar on my phone or even see just my schedule. Otherwise, Day is great.

Works well for our need

2024-12-15

Our company doesn't use Day to clock in, and the functionalities it lacks -- initiating messages to managers and other employees, a few other features -- are not available by our company's choice. Viewing my schedule as well as the scheduled employees for the this app, being able to list and make requests for partial availability, ease of offering or picking up partial or full shifts, and alerts for changes to my calendar makes it ideal for our store.

Notices

2024-12-15

I know exactly what I’m looking for, and when I’m looking for it. I love working for David’s Bridal, but to be honest, if I didn’t have such a great store manager (Betty store in Spokane WA) and Dayforce, I probably would have found another part time job. I work now once a pay period, so sometimes I forget when I need to work. With Day it eases the stress, and Day is very user friendly. Please continue with Davids Bridal! I thank you and all that you provide



Is Dayforce Safe? 🤗🙏


Yes. Dayforce is very safe to use. This is based on our NLP (Natural language processing) analysis of over 385,138 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Dayforce Is 68.0/100.


Is Dayforce Legit? 💯


Yes. Dayforce is a totally legit app. This conclusion was arrived at by running over 385,138 Dayforce User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dayforce Is 86.3/100..


Is Dayforce not working? 🚨


Dayforce works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Dayforce? Post a Review




Features

- Access to work-related tasks from a mobile device

- Check schedule and request time off

- Request pay instantly

- Set performance goals

- Deeper manager functionality to respond to employee requests promptly

- Approve shift trades or time off

- Review and authorize worked time

- Reach out to potential candidates

- Secure, mobile access to data

- Saves time and makes it easier to accomplish tasks.

  Customer Service/Support