Tinkoff Status

Last Updated on 2023-02-16 by Tinkoff Bank

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User reports:
No current problems

- No option for other languages than Russian.

- App spies on you.

- Creates brokerage accounts in your name.

- Company does not honor policy to close account and delete data.

- Support is very poor.

- Push notifications are irrelevant and cannot be disabled or filtered.

- UX is constantly changing.

- Stories are rarely looked at.

Common Tinkoff Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Tinkoff network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Tinkoff App
1. On android, goto Settings » Tinkoff » click [Force Stop]

Clear Tinkoff App Cache and Data:
1. On android, goto Settings » Apps » Tinkoff » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Tinkoff.

On android, goto Settings » Apps or Manage Apps tab.
Click Tinkoff » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Tinkoff » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tinkoff