Masrvi app not working? crashes or has problems?

Masrvi Status

Last Updated on 2024-10-07 by BANQUE MAURITANIENNE POUR LE COMMERCE INTERNATIONAL

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36 User reports:
App has problems

User reports 36

⚠️ Most reported problems ⚠️

Account

41.7%

Not working

30.6%

19.4%

Screen

5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Masrvi? Report Issue

Common Masrvi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Masrvi app on iOS and Android devices. Solve all Masrvi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Masrvi iPhone Issues and Solutions

Masrvi iOS app crashes, not working, errors
Masrvi iOS app network issues
Masrvi on iOS has black/white screen

Masrvi Android App Issues and Solutions

Masrvi has errors/crashing/not working
Masrvi server network connectivity issues
Masrvi has black screen

Masrvi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Masrvi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Masrvi app crashes or not working on Iphone (iOS):

Close and restart the Masrvi app on iPhone
Update Masrvi app to the Latest Version for iOS
Uninstall and reinstall Masrvi iPhone app
Update your iPhone to the latest iOS version

Fix Masrvi on iPhone unable to connect to server/internet connection issues::

To resolve Masrvi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Masrvi black/white screen (blank screen) on iPhone:

Follow the Masrvi iOS app troubleshooting guide Here →

Masrvi Android App Issues and Solutions

Fix Masrvi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Masrvi app issues:

Force Stop the Masrvi App
1. On android, goto "Settings" » click Masrvi app. » click "Force Stop".

Update Masrvi to the latest version on PlayStore

Clear Masrvi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Masrvi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Masrvi.

Fix Masrvi unable to contact server/ Masrvi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Masrvi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Masrvi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Masrvi on android.

Solve Masrvi black/white screens issue on Android:

Follow the Masrvi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BANQUE MAURITANIENNE POUR LE COMMERCE INTERNATIONAL, developers of Masrvi.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Masrvi Website

Privacy Policy: https://skaleet.com/politique-de-confidentialite-globale/

Developer: Banque Mauritanienne pr le Commerce International

About this app

Téléchargez l’application pour créer à distance votre compte et réaliser vos opérations bancaires : retrait et dépôt d’espèces, transfert d’argent, paiement chez le commerçant, règlement de vos factures, recharge du crédit téléphonique, paiement des salaires de vos employés et bien d’autres fonctionnalités. Ce service est disponible à partir de tout type de téléphone quel que soit votre opérateur de téléphonie. this app dispose d’un large réseau d’agences, d’agents distributeurs agréés et de commerces partenaires. this app est le service Banque Digitale de la Banque Mauritanienne pour le Commerce International. Il permet d’accéder à une gamme de services financiers simples, sécurisés et accessibles à tous.