Contact Stocard Support
Company Name: Stocard GmbH
About: Join 70 million Stocard users and store all your rewards cards in one free app.
Wall Street Journal: "a clever way of turning a smartphone into a virtual
wallet"
Techcrunch: "a simple but clever take on the mobile
phone-as-loyalty-card-wallet"
DIGITIZE YOUR REWARDS CARDS
Unclutter your
wallet by scanning the code on your plastic cards within seconds.
Stocard Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Stocard - Rewards Cards Wallet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Stocard - Rewards Cards Wallet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Stocard GmbH
Verified email
Contact e-Mail: support@stocardapp.com
Read 7 Customer Service Reviews 😭😔💔
All of my cards suddenly disappeared yesterday. Started with some gone then all just disappeared. Please help
All bar one card disappeared form the app. All there yesterday, gone (bar one) today.
Upgraded from iPhone X ot iPhone 13PRO and same day when opened stocard app all I get is a message saying "preparing your cards" and then nothing happens. Can't open app. Can't access cards. No back up. Not sure what to do next?? Pls help.
Purchased 2 gift cards 2 days ago. Funds withdrawn from my bank accounts however the gift cards are in 'Pending' status and unable to be redeemed.
All my cards have disappeared!
by Combzz
I logged into the app today to find that all of my cards have disappeared! I’m signed into my storcard account so theoretically, my cards shouldn’t been “saved in the cloud” and if there was an issue with the app data cache that caused them to be erased in the first place, it should’ve pinged the cloud and pulled up all of my cards after a few seconds. This is not the case and I’m staring at a blank screen which signifies a major security breach with storcard. DO NOT upload any important ID cards, debit cards, medical insurance cards, or any personal identifying cards to this app; this app & server is NOT SECURE which means if a hacker breeches their servers, your entire identity can be stolen along with your bank accounts. In regards to using this app exclusively as a “rewards card wallet”, it fails in providing the most basic demand of being reliable in case you lose your wallet and need to find your cards again in a pinch...
Sadly. This failed expectations
by AppKitten
First some background:
It starts with MHO that Apple’s biggest oversight with ‘Wallet’ is in not accommodating all the other ‘cards’ we keep in our wallet other than just passes and “Apple-Friend” loyalty cards. As such, I can never really use Wallet to replace my actual wallet. So, I turned to ‘Key Ring’. A good but not great app that works (I can figure a way to store anything I want) but the app has become so bloated with features that my eyes have started to wander...
Thought I’d try this app with my new insurance cards. Fail. Like miserably. The whole app is about shopping which would be okay except I can’t even work around it to store anything else. For example, the “member number” field is set up for numeric values only!! Sigh. Delete.
This latest update killed Apple Watch functionality
by Alextheoc
Lately I have been seeing the ‘no cards available’ error when opening the watch app. This would usually go away when I’d either close and re-open the watch app or run the app on my phone and then try the watch again. The issue was also pretty much fixed in the previous version release of the Stocard app. Just yesterday, 10/6, a new Stocard app update came out. Since loading it, my Apple Watch shows only the ‘no cards available’ error each and every time I open it. It’s broken and nothing fixes it. Please update your latest update so the app works again. I’m running the latest iOS 13.1.2 as well as the latest Watch OS 6.0.1 on a Series 4
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