Contact PayPal Honey Support

by I Need A Long Vacation

I installed the new iOS 15 on my iPhone (12 Pro Max 512gb) and installed Honey, as I enjoy using it on my computers. Later, when actually using Safari, I noted that there was a multi-second delay before loading a site, link, or reloading a site. Also, when I tried to swipe to scroll, it would mostly just not respond, or would sometimes start responding after 2-3 seconds. This happens on every screen of every web site. I initially tried closing Safari and reloading, resetting the phone, etc. nothing made a difference. I later remembered that I had attached Honey, and disabled it. The problem was instantly solved. Disabling Honey fixed the problem, so I began to look for correctable issues with Honey. There was an update (2.2.2) in the App Store that reported that it improved performance in iOS Safari. Perfect! Sounded like what I needed. However, after installing the update and closing/reloading Safari, the old crippling problem was back. I turned Honey off again, and performance again became crisp. I’m sure this is a bug that they can address, but for now, using Honey cripples my iPhone. I hope it will get fixed soon.

by Ohbutterballs

I’ve joined Honey since 2017 and have racked up a significant amount of points (around 10,000 Honey Gold). One day, I decided to switch my primary email to another email. All of a sudden, my points and everything I added onto my drop list was gone.

I contacted customer service and two months later, my issue has still not been resolved. These points disappeared, just like that, and it was just due to terrible UI. Dealing with customer service is awful, there is also no phone support for me to solve what has happened. There is no record of my history in their system to show that I had amassed all these points, which now have disappeared. So now I have to go into all the websites I made purchases on since 2017, so that I can prove that I earned these points. Customer service does not make any effort to show that they understand or even the least bit apologize.

Absolutely ridiculous. Don’t waste your time with this app or Honey.

by Honey Dont

Been using this app for a while w not problems and I actually liked it, till a few days ago a msg popped up saying “you received a gift card, would you like to apply it to this purchase, so obviously yes. IT ENDED UP CHARGING MY BOYFRIENDS CARD. I gave no permission to sign to pay for ANY gift card and when I contacted them to make it right, they told me to take it up w the store I purchased from! How is this right? U charged a card, that’s not mine, w no ones permission. Also, this is the second review I’ve written bc the first one seems to have disappeared. Don’t use unless your into trickery and thievery. I’d rate no stars but that’s not an option