Contact Receipt Hog Support
Company Name: InfoScout
About: Get real-money rewards for every purchase you make with the Receipt Hog app!
Whether you shop online or in-store, just upload receipts and start earning.
It’s as easy as that!
So what are you waiting for? Turn everyday shopping
into rewards and savings.
Receipt Hog Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of InfoScout
Read 41 Customer Service Reviews 😭😔💔
Your customer service link to justanswer or whatever asks for credit card information "WHICH I WILL NOT PROVIDE!!" THIS IS A USELESS CONTACT MEANS!!
Lost all my points. The app stopped working.I put in new app and not getting my points
You can earn additional points for connecting to Amazon and it isn't allowing me to do that. I know my login information works (I use the same login and I can get on to Amazon). I was told to add it through my desktop but there isn't any link to do that. I've uninstalled and reinstalled the app and that hasn't worked. At one point, my Amazon account was connected and now, I can reconnect it.
Received a code for an Amazon gift card and it does not work
I have a new email address...I have NO ACCESS to the old email. I tried to change my email with receipthog and they want to send a link to my OLD email!!! I sent in a help ticket with the requested info, and have not heard from them in 3 days. When I try to submit another help ticket, I get a message saying I must upgrade the app. I did update the app, and keep getting the same message. I don't know what else they want? So frustrating.....THEY OWE ME $55 in rewards!!!!!!!!! I will not continue using this app until this is solved. I have been using this app since 2014, with no real issues until now.
I cannot get into my Receipt Hog app! It seems my password has been changed. When I request a reset, the app login page says an email was sent to me with login instructions but nothing came. I tried several times, checked my spam mail, etc. No email from Receipt Hog is in my inbox.
I can NOT get in my app. When going to it says sign in etc. In doing so it will NOT let me in!
After updating app, l was asked to change my password. The app would not allow me to do it and l can't log back in!
Cannot log in to account. Don't get a code in my email. Please help. My email is barblcsp@redacted
My application bug and I can't change my password because you don't give me a code for do it.i can use my application anymore my phone is ( SAMSUNG ) Galaxy J5 prime and the model is (SM-G570F ) help me please.
I am recently not able to spin for slots. The page is too far to the right on my iPhone . I cannot view in landscape view . Tried deleting and redownloading the app to no avail. Any suggestions?
I have points to cash in. The last time I did they were lost. I spoke with someone at that time. I would like to speak to someone before I try to cash out this time but can't find a number to do so. Please send me a phone number. Thanks
I don't ùnderstand why a receipt for hubby's haircut is acceptable and a receipt for myhaircut at a different establishment is not acceptable.
I use to have e mail. Epursell@redacted but that no longer exists. My new e mail is epursell1948@redacted. please change it for me
I had 8660 coins..They disappeared..No notice of coins being taken away..Nothing..Cant find contact phone number for Receipt Hog
I had 2 gift cards($25 & $40. Since 2019) e-mailed to my phone but I really don't know how to redeem them...so is it possible to get them put into my PayPal account?
I can not get my email reconneted plkease help i am going crazy over this.
I have sent a lot of messages and receipt hog hasn’t helped me at all. They have my email misspelled and have tried to get it made right but they always want to send a link to my email that doesn’t exist because you don’t have the right email it’s not even a.com it’s noted as a.co so I need my email to be changed to canadianrocks14@msn. Com. This email is my primary email. Please, I’m so sick and tired of this. You have no phone number for people to call which makes sending emails completely useless
I cashed in for $50 prepaid visa. It has been over 7 days & I still don't have confirmation email. Plz help, this is frustrating.
I got 15 dollars waiting to go on my pay pal and somehow its got my email as bootsy10556772@redacted which that is my email minus a .com
Can't get in my account been sick forAwhile
I got a new phone and can't remember my password. I did a forgot my password but never received a email to reset my password.
For some reason you disconnected my Amazon account and when I try to reenter it, it keeps saying invalid credentials yet i can go to Amazon and sign in with no problem. Please help correct this because i make many purchases through Amazon and have already lost alot of credit because you disconnected my account!!!! Please advise asap!
Hello, I have receipts to upload but it won't allow me to. Can I add them with you? I've been with you for about 4 years, but its getting more and more difficult to get credit for my purchases. Please help before my receipts expire. Thank you and God bless you, Sherry Williams
I cashed in coins for a Amazon gift card on 10/10, I received an e-mail that the request was received and I should receive another e-mail with the details. I have not received the second e-mail and I don't see a credit in Amazon funds in my account. I sent a follow up e-mail on 10/26 regarding the issue and have not received assistance.
My phone number needs to be changed on the app from 806-438-2635 to 806-778-0804 ASAP I’ve sent several emails
Still waiting for 5 dollar Amazon gift card that I submitted more than 2 weeks ago. Thank you
I have been putting receipts in and they say I've got so many coins but they aren't added to my account I liked it that before you could report error right away this is very frustrating it takes so long to really get enough to get anything but then to go through not getting your coins makes me wonder is it worth it I'm sure you are losing people
for the past few weeks, I upload my receipts and it shows how many coins I'm getting for the receipts but it is not actually crediting my Coins earned from receipts with the correct amount of coins truly earned. I've been getting short changed a least 10 coins each week for the past 3 or 4 weeks. Can't find a way in the App of submitting a request to have these checked
You are constantly mark receipts as duplicates or not a valid receipt and unreadable end it seems as though on some of the most expensive receipts you all are not willing to pay any tokens and that’s when you all claim the receipt is invalid or unreadable also when I mark as incorrect he will always respond as a duplicate receipt instead of paying proper tokens or any tokens for my receipts. You also have no contact phone number to resolve any issues if this matter continues I’m sure a lot of customers will be lost. I would like to be contacted at my email above to resolve all of my receiptsThat were properly uploaded and not funded with tokens.
Your website will not connect with my Kroger's email. Which is Cecelia 866 at gmail.comm
How come Phil's fine foods receipt gets rejected when it's a grocery store
Old phone died and don’t have original email registered under. Been with you for over 4 years and have had many other people join. Old email was Diane@redacted. Don’t remember password and can’t have it reset since can’t check that email please help was close to getting another $40 payout. Please contact me at xxxxxxxx.
When I try to take a picture of a receipt, it tells me Camera access denied! please enable camera access. I do that, and it does not work. I also would like to know how I can delete some of the receipts I loaded over the last couple of years. Its taking too much space on my phone. Help!
I Uploaded a receipt for Bridies Restaurant for $391.14 dated 8-19-20 which I have been to several times before and you have processed their receipts and now you're saying it's not valid and when I try to report it incorrectly it says it's a duplicate receipt
I am trying to use my Amazon gift cards and they keep saying it isn't a valid code. What do I need to do?
I have changed phones recently and downloaded your app again and deleted my old app yet I have been able to upload any receipts whatsoever , can you assist me please ?
I can't seem to log in
Very little good.
by Some Random Bloke
Often mistakes real receipts for fake ones (i.e doctored, handwritten, etc) and sometimes makes you mark a receipt as incorrectly processed (wrong store name or grand total, sometimes both or blurry image even for clearly displayed ones). For the ones that still get rejected even after the 3rd attempt at verification, you’re out of luck. Their support team is a total joke which is no longer a surprise to me considering the luck I’ve had getting them to assist with newer issues. They NEVER respond to support requests anymore. You’ll be lucky if they respond to yours AT ALL. The last few attempts to get them to right their wrongs have been to absolutely no avail. To my knowledge, they do not have a phone number to call regarding any sort of issue with their service which, in my book, shows an even greater lack of concern for their users’ issues. Additionally, the cost is greater than the reward. You would need to spend hundreds to perhaps even thousands of dollars and months of your time just for a measly $40 gift card. They really need to adjust that ratio for the benefit of the users—that AND they need to provide more RESPONSIVE support rather than the passive, practically nonexistent support that they have now. I think I speak for all other users when I say that it would make us happier if this were to all come true. Until then, I guess we’ll have to do as Led Zeppelin has before us and Dream On.
Annoying, Picky and Timely to earn $40
by G4b®i3∫
Let me be clear, this is not fun, quick or convenient. I’ve had it for 2 years. I have 5k+ reward of uploading every receipt imaginable. It takes 6500 points to earn $40. In this covid situation to get real receipts from grocery stores you have to go inside. Receipt barely honors emailed receipts, because you have to keep the phone flat/parallel to ground. You can take a screen shot of computer, you can’t screen shot and upload from phone, and the printed email is 8x11 makes font too small for receipt approving associates to approve. Countless “image blurred” from normal receipts or “not entire receipt” - from perfect photos from my iPhone 8+ - one of best camera phone on market since 2017. What is wrong with this system? Too slow, too picky, too timely to earn rewards. It make “work”, compared to most competition, but it doesn’t work well or quick or convenient enough for me. 2 years - too slow. And the rewards system is a machine slot game that only gives you rewards 35% of the time. I’ve never won a raffle, 1 receipt = 0-5 coins, 1 coin = raffle. But apparently many people win 5K coins everyday? I just think it’s a waste of brain energy - like every other “rewards” technology. Please improve fun features, receipt readability technology or train associates to read properly and fix your rewards timeline. Sheesh. Good day.
Not much of a return for time spent
by Cobby10
I like this app but it really needs more ways to earn rewards.
I’ve been using this app for almost 3 months and I still haven’t made $5 yet. I add about 3 valid receipts per week, and about 10 receipts I have from purchases can not be used per week. This app requires you to upload receipts from well known established retail store. But my local deli I go to for breakfast doesn’t provide a valid receipt, my local gas station doesn’t either. The bagel place I go to on the weekends doesn’t have a valid receipt and the local hardware store doesn’t either. Unless you shop at Walmart/target WaWa or Quick-Check you can’t upload a receipt. Mom and pop shops, you can’t use them. Which is really frustrating since those small local shops usually have the best food and retail.
So, sadly after 3 months, I got no rewards. I’m going to use this app until I can cash out my $5 gift card and delete the app. I wish that wasn’t the case but I’m not spending the time collecting receipts every shopping trip to only get $10 per year. That’s a lot of time spent on this app!! I don’t blame them, I don’t see how they are even able to give me any money. but there’s nothing to draw me to keep going with this app.
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