Contact Murphy Drive Rewards Support
Company Name: Murphy USA
About: Murphy USA is the place hard-working people count on for big savings on quality gas, so they can go
farther down the road.
Headquarters: El Dorado, Arkansas, United States.
Murphy Drive Rewards Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 28 Customer Service Reviews 😭😔💔
What happened to reward points value. Now 100 points are worth only 10 cents, A DROP FROM $1.00 OFF FUEL AT THE PUMP!!!
Well it keeps happening even when I put the cvn some how these people continue to steal my rewards point and you all don’t seem to care I know more than what you said initially can be done but you want do anything. It seems this happens a lot after reading other comments Eddie L Dyson
Points with games? What games and where do I find them? I could really rack up some points!
I checked my rewards to see how close I was to 300 points, I had to sign in with a password, which I forgot and had to change it…when I went to Rev up today, 200 points was missing and it showed they were redeemed on March 19th and I did not redeem my points and no one has access to my points…what happened to my points??
I had over 2500 points over a thousand went away how do I get them back when I never use my points
I need to update my new cell
My points went away. The App wants me to register again. What happened with all the points that I had? Over 300 points lost
I just want to change my number,it says wrong password, but it's not wrong.
Someone used 2000 of my points I would like to get them back and change my number
I deleted the app because of storage space in order to download a work related app, then I chose to redownload the app and tried to recover my profile which had nearly 400 reward points and it wouldn't let me... Since creating my first profile I have changed my number I believe, but tried using my old phone number and email to recover my original profile but it refused to let me do so...I would like help in recovering my profile because I had a good amount of reward points saved up...plz help
I am an Uber Driver who fill up everyday at one of your Murphy Stores in the Mobile AL area. I use the Store on Emogene and Springdale Blvd the most. My complaint is about the Restroom at that location. Most of the time it's out-of-order. This is a problem for me because I don't like spending my money where I can't use the Restroom. I like the savings from Murphy Drive, but I am not going to keep spending money where I can't use the Restroom. Thanks Randy Hatcher
I was clicked on my drive rewards Buy 2 monsters get 100pts Still haven't recieved
This was on March 17 2021 I got gas $28 worth which it took me four tries to get the pump to work finally had to use a different card and it took my 200 points for $28 in gas I don't understand please give me my 200 points back plus it charged my card $100 each time
I recently got a new phone and phone number, and wanted to update my info on Murphy drive and I receive an error message "phone number not available". Any help would be much appreciated.
Where did my 900 points go
I was supposed to receive 20.00 off of 2 cartons of cigarettes I put my phone number in but it didn't give me the 20.00 dollars off....how come?
Very upset trying to get membership have given all my information and can’t go any further. The comments I have read sounds like your website might need some help. Please advise
I was told that I have 34 points on fuel. Cannot find it on the Murphy's drive app. Whst is going on?
On January 16th I spent $39 and some change, the system was down and did not give me my reward points I save them, plus tax I'm trying to rev up right now and it won't let me
I need your sweep stakes gave up my point & never heard who won th 50,000 dollars. I used my points for weeks, so who won your sweep stakes. Sincerely, Christina L Carr
Can’t log into my account. It keeps saying, “Error ZIP. Everything is correct. I even called customer service. They tried to say it was my iPhone, even though it is running on the operating system 14.2 🤷♂️
Tried to log into the app, it keep saying wrong zip code. It's the right zip code, never had this problem before this morning
The app will not work on my phone,when I try to open it is just a white screen. Very frustrating
Having a problem with this Reward card it won’t let me get on your app I only have a IPhone no computer when I got my gas @ Murphy USA 7409 in Navarre, Fl I told your employee I only had a IPHONE she had me put my # in her machine my phone # is 8506212328
Tried to finish updating my info on app. Started over. Told me my email not available. I suppose it’s because I began the app info but didn’t finish. Can original info be deleted so I can start all over or get me to a place that I can continue?
Doesn’t work!!!!!
by Countrysgirls
I downloaded my app did the Survey about me and my purchases had drive deals and over 200 points I went to my Murphy’s store to purchase gas and cigarettes the only things I purchase from Murphy’s I prepaid my pump for 45$ and bought a carton on cigarettes go to pump gas and at 15 gallons which was 36$ it shut off and told me to hang it up wasn’t full went inside they didn’t have a clue why or what happened but it used all my points and I didn’t receive points for any of my purchase went 2 weeks later for another carton asked to use the coupon that was in my drive deal which wasn’t used last time which was about to expire she said put in my phone number and it would use it did so and nothing no coupon used and no points when I asked why the manager rudely told me they don’t have control over anything and cigarettes aren’t a part of the point receiving process. WHY??? Not completely understanding why I was asked about my purchases in the survey when you can’t receive points purchasing said items and why did my pump stop at 15 gallons is there a limit to how many gallons you can get??
Confusing
by Wesley Little
Update - DO THE MATH - 2 cents per point! They cap your savings out at 20 gallons and you use 100 points for a $2.00 savings. Not worth the hassle. Only after I spent a considerable amount of time with the original customer service person AND her supervisor did they still refuse to give me the additional 20 points! Then the developer says contact me by email! Wow - that’s what I want to do, try to fix YOUR ISSUE with 3 different people. I AM DONE WITH MURPHYS AND WALMART! All over 40 cents. Lol.
Thought I was going to get 40 points for buying the “Deals” listed in the app. Even though I entered my phone number I received nothing! It gets better.... I called Murphy customer service to learn I had to select the deal before purchasing it. They offered to split the points at 20 points. I asked for a supervisor and she held her ground shorting me the additional 20 points. I could not believe that we were at odds over 20 points (Worth 2 cents each). So - for FORTY CENTS they lost a customer. Wish the app would have been clearer. Good bye Murphy! I’m used to customer service level of Apple and Starbucks!
Months Now & Still can’t log in even after reporting problem!!
by Txbamaboi
So, would think that after months of waiting for this to be fixed, SOMETHING would have been done, would have been notified that they are trying to resolve problems but nothing. Did the first review below, for the “Sorry about your problem, please call” - Dear John response. Called - having to research the issue, called again & gave ticket # regarding problem - still not resolved and was told there have been a lot of problems with the app. Lovely. Still typing in my number every time I purchase anything at a Murphy location but have NO idea of did I get credit for points or current point balance or even get to earn points using system questions. At this point just feel no one cares, app is worthless and shouldn’t even be offered.
Thought this would be a great app since I shop a lot but NOPE! Got to log in initially, earned points - used them on next purchase and NOW - EVERY TIME ... “INVALID ZIP - please REENTER”. Very very disappointed in functionality of this app!!
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