Contact Murphy Drive Rewards Support
Published by Murphy USA on 2023-10-19 About: Murphy USA brings you the best app for savings on the road with deals on gas,
snacks, drinks and more. Rev Up, America! Here’s what you can expect from your
Murphy Drive Rewards app:
• Rack up Drive Rewards points with games & Murphy
purchases
• Cash in your points for Rewards – like FREE snacks or up to $1
off per gallon at the pump!
• Save big with Drive Deals on snacks, drinks &
more
• Find nearby Murphy stores.
How to Contact Murphy Drive Rewards Customer Service/Support
Listed below are our top recommendations on how to get in contact with Murphy Drive Rewards. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Murphy Drive Rewards. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Murphy USA
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Developer: Murphy USA: REV UP, AMERICA!
E-Mail: [email protected]
Website: Visit Murphy Drive Rewards Website
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Reported Issues: 26 Comments
By Cynthia
5 months agoPoints with games? What games and where do I find them? I could really rack up some points!
By Karen Landis
1 year agoI checked my rewards to see how close I was to 300 points, I had to sign in with a password, which I forgot and had to change it…when I went to Rev up today, 200 points was missing and it showed they were redeemed on March 19th and I did not redeem my points and no one has access to my points…what happened to my points??
By Dezney Ambus
1 year agoI had over 2500 points over a thousand went away how do I get them back when I never use my points
By Sabrina Letner
1 year agoI need to update my new cell
By Priscella StClair
2 years agoMy points went away. The App wants me to register again. What happened with all the points that I had? Over 300 points lost
By Darlene holder
2 years agoI just want to change my number,it says wrong password, but it's not wrong.
By Victoria Throop
2 years agoSomeone used 2000 of my points I would like to get them back and change my number
By Chris hood
2 years agoI deleted the app because of storage space in order to download a work related app, then I chose to redownload the app and tried to recover my profile which had nearly 400 reward points and it wouldn't let me... Since creating my first profile I have changed my number I believe, but tried using my old phone number and email to recover my original profile but it refused to let me do so...I would like help in recovering my profile because I had a good amount of reward points saved up...plz help
By Randolph Hatcher
2 years agoI am an Uber Driver who fill up everyday at one of your Murphy Stores in the Mobile AL area. I use the Store on Emogene and Springdale Blvd the most. My complaint is about the Restroom at that location. Most of the time it's out-of-order. This is a problem for me because I don't like spending my money where I can't use the Restroom. I like the savings from Murphy Drive, but I am not going to keep spending money where I can't use the Restroom. Thanks Randy Hatcher
By christopher Thomas
3 years agoI was clicked on my drive rewards Buy 2 monsters get 100pts Still haven't recieved
By Barbara Greene
3 years agoThis was on March 17 2021 I got gas $28 worth which it took me four tries to get the pump to work finally had to use a different card and it took my 200 points for $28 in gas I don't understand please give me my 200 points back plus it charged my card $100 each time
By Brandon Wooten
3 years agoI recently got a new phone and phone number, and wanted to update my info on Murphy drive and I receive an error message "phone number not available". Any help would be much appreciated.
By Phyllis Wing
3 years agoWhere did my 900 points go
By Charlene martinac
3 years agoI was supposed to receive 20.00 off of 2 cartons of cigarettes I put my phone number in but it didn't give me the 20.00 dollars off....how come?
By Kathy McFarling
3 years agoVery upset trying to get membership have given all my information and can’t go any further. The comments I have read sounds like your website might need some help. Please advise
By Emma Greer
3 years agoI was told that I have 34 points on fuel. Cannot find it on the Murphy's drive app. Whst is going on?
By Barry Pritchett
3 years agoOn January 16th I spent $39 and some change, the system was down and did not give me my reward points I save them, plus tax I'm trying to rev up right now and it won't let me
By Christina L Carr
3 years agoI need your sweep stakes gave up my point & never heard who won th 50,000 dollars. I used my points for weeks, so who won your sweep stakes. Sincerely, Christina L Carr
By John Evans
3 years agoCan’t log into my account. It keeps saying, “Error ZIP. Everything is correct. I even called customer service. They tried to say it was my iPhone, even though it is running on the operating system 14.2 🤷♂️
By Christina Brown
3 years agoTried to log into the app, it keep saying wrong zip code. It's the right zip code, never had this problem before this morning
By kathi cook
3 years agoThe app will not work on my phone,when I try to open it is just a white screen. Very frustrating
By Ida M LeCompte
3 years agoHaving a problem with this Reward card it won’t let me get on your app I only have a IPhone no computer when I got my gas @ Murphy USA 7409 in Navarre, Fl I told your employee I only had a IPHONE she had me put my # in her machine my phone # is 8506212328
By A, Glarrow
3 years agoTried to finish updating my info on app. Started over. Told me my email not available. I suppose it’s because I began the app info but didn’t finish. Can original info be deleted so I can start all over or get me to a place that I can continue?
By Countrysgirls
Doesn’t work!!!!!
I downloaded my app did the Survey about me and my purchases had drive deals and over 200 points I went to my Murphy’s store to purchase gas and cigarettes the only things I purchase from Murphy’s I prepaid my pump for 45$ and bought a carton on cigarettes go to pump gas and at 15 gallons which was 36$ it shut off and told me to hang it up wasn’t full went inside they didn’t have a clue why or what happened but it used all my points and I didn’t receive points for any of my purchase went 2 weeks later for another carton asked to use the coupon that was in my drive deal which wasn’t used last time which was about to expire she said put in my phone number and it would use it did so and nothing no coupon used and no points when I asked why the manager rudely told me they don’t have control over anything and cigarettes aren’t a part of the point receiving process. WHY??? Not completely understanding why I was asked about my purchases in the survey when you can’t receive points purchasing said items and why did my pump stop at 15 gallons is there a limit to how many gallons you can get??
By Wesley Little
Confusing
Update - DO THE MATH - 2 cents per point! They cap your savings out at 20 gallons and you use 100 points for a $2.00 savings. Not worth the hassle. Only after I spent a considerable amount of time with the original customer service person AND her supervisor did they still refuse to give me the additional 20 points! Then the developer says contact me by email! Wow - that’s what I want to do, try to fix YOUR ISSUE with 3 different people. I AM DONE WITH MURPHYS AND WALMART! All over 40 cents. Lol. Thought I was going to get 40 points for buying the “Deals” listed in the app. Even though I entered my phone number I received nothing! It gets better.... I called Murphy customer service to learn I had to select the deal before purchasing it. They offered to split the points at 20 points. I asked for a supervisor and she held her ground shorting me the additional 20 points. I could not believe that we were at odds over 20 points (Worth 2 cents each). So - for FORTY CENTS they lost a customer. Wish the app would have been clearer. Good bye Murphy! I’m used to customer service level of Apple and Starbucks!
By txbamaboi
Months Now & Still can’t log in even after reporting problem!!
So, would think that after months of waiting for this to be fixed, SOMETHING would have been done, would have been notified that they are trying to resolve problems but nothing. Did the first review below, for the “Sorry about your problem, please call” - Dear John response. Called - having to research the issue, called again & gave ticket # regarding problem - still not resolved and was told there have been a lot of problems with the app. Lovely. Still typing in my number every time I purchase anything at a Murphy location but have NO idea of did I get credit for points or current point balance or even get to earn points using system questions. At this point just feel no one cares, app is worthless and shouldn’t even be offered. Thought this would be a great app since I shop a lot but NOPE! Got to log in initially, earned points - used them on next purchase and NOW - EVERY TIME ... “INVALID ZIP - please REENTER”. Very very disappointed in functionality of this app!!
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