Rocket Mortgage app not working? crashes or has problems?

Rocket Mortgage Status

Published by Quicken Loans Inc. on 2023-12-16

Ready to start your mortgage? Tap to e-sign your entire mortgage
application Message us directly with the in-app message board See your full
to-do list to track what we need from you and what we're working on Already have
a mortgage with us? Easily manage your payments, bank account and autopay Get
customizable push notifications so you know when your payment is due or when
there's a change to your escrow account Access all .

I have a problem with Rocket Mortgage

Are you having issues? Select the issue you are having below and provide feedback to Rocket Mortgage.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

133.3%

Account

33.3%

Not working

33.3%

Reported Issues: 4 Comments

By zane 8 months ago

trying to set up my account and to verify my email it is saying "we're having a technical issue on our end"

By Henry Nyakairu 8 months ago

App stops working saying it's not installed. I keep having to uninstall and reinstall

By K Nichols 1 year ago

I can't login even though I've changed my password 3 times, it keeps stating that I have an incorrect password/username. I've tried on my computer and cell.

By Terrance De Shane Green 1 year ago

I can't login

Common dislikes about Rocket Mortgage app

- UX issues reported by one user regarding screen scaling on payment center screen

Have a Problem with Rocket Mortgage? Report Issue

Common Rocket Mortgage Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rocket Mortgage app on iOS and Android devices. Solve all Rocket Mortgage app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rocket Mortgage iPhone Issues and Solutions

Rocket Mortgage iOS app crashes, not working, errors
Rocket Mortgage iOS app network issues
Rocket Mortgage on iOS has black/white screen

Rocket Mortgage Android App Issues and Solutions

Rocket Mortgage has errors/crashing/not working
Rocket Mortgage server network connectivity issues
Rocket Mortgage has black screen

Rocket Mortgage iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rocket Mortgage app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rocket Mortgage app crashes or not working on Iphone (iOS):

Close and restart the Rocket Mortgage app on iPhone
Update Rocket Mortgage app to the Latest Version for iOS
Uninstall and reinstall Rocket Mortgage iPhone app
Update your iPhone to the latest iOS version

Fix Rocket Mortgage on iPhone unable to connect to server/internet connection issues::

To resolve Rocket Mortgage network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rocket Mortgage black/white screen (blank screen) on iPhone:

Follow the Rocket Mortgage iOS app troubleshooting guide Here →

Rocket Mortgage Android App Issues and Solutions

Fix Rocket Mortgage not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rocket Mortgage app issues:

Force Stop the Rocket Mortgage App
1. On android, goto "Settings" » click Rocket Mortgage app. » click "Force Stop".

Update Rocket Mortgage to the latest version on PlayStore

Clear Rocket Mortgage App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rocket Mortgage app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rocket Mortgage.

Fix Rocket Mortgage unable to contact server/ Rocket Mortgage internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rocket Mortgage » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rocket Mortgage » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rocket Mortgage on android.

Solve Rocket Mortgage black/white screens issue on Android:

Follow the Rocket Mortgage android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Quicken Loans Inc., developers of Rocket Mortgage.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Quicken Loans

E-Mail: [email protected]

Website: Visit Rocket Mortgage Website

64% Contact Match

Developer: Quicken Loans

E-Mail: [email protected]

Website: Visit Quicken Loans Website

About this app

Send your comments, questions or ideas to AppFeedback@this app. com or reach out to @this app on Twitter. *** NMLS #3030. Equal housing lender. This is the first app of its kind, and we want to make sure it works for you. Licensed in all 50 states. If you have feedback, let us know! For our licensing and disclosure information, please visit: app.