Rocket Money app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
28.4%

Crashes
22.4%

Something else
16.4%

Screen
13.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Rocket Money Problems 😠👌🔥

- Lost connection with bank account multiple times

- Charged for savings that were never received

- Short warning time for renewals

  11 Reported Issues: 😵🆘🛟🚨📢

Bill
2023-12-11

Dashboard won't load, just a red screen.

May
2023-12-10

Dashboard does not load on the app

Amber
2023-12-10

Dashboard not displaying, just blank red seen.

Glynn Reynolds
2023-12-10

Dashboard not displaying, just red screen shiwing

Angel
2023-12-09

Dashboard not showing up. Just red screen.

Carla Guerrieri
2023-07-18

I keep getting a message on my dashboard that says "our magic seems to be off" and that "something unexpected occured" and everytime I hit reload nothing happens...very frustrating.

Crystal Tonn
2023-05-26

My bank account disconnected and after 2 weeks and several dozen attempts to re-link I have had no success. I've changed my password and username on my bank website as well as other browsers and devices. I keep getting the message that my credentials don't match, when they clearly do. I've copied and pasted my username and password as well as manually typing it. I have had no success. I have cancelled my Premium membership as a result.

Ark
2023-03-04

I can't log on.

Carmela
2023-01-16

Can't connect to my checking account. It says errors like this take some time to resolve and to try again later. I tried a few times today and troubleshot w/my bank. I would love some more troubleshooting ideas or another way to connect to my bank directly.

Mark Milich
2023-01-03

Trying to register. Won’t accept any password input. Says each is compromised even if random, complex and completely made up.

Devontarious Lewis
2022-11-04

It just somehow stopped working. I’ve been using this app for awhile and it signed me out like a day ago somehow but I was just trying to check my savings. So I’m constantly placing my email in which was ldevontarious@redacted and it just all of a sudden take me back to the sign up screen or will just restart itself to that same screen where I have to place my email again. I’m gonna delete this app and try to get it back so if that doesn’t work then I need extreme help :/ thank you in advance

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Common Rocket Money Problems & Solutions. Troubleshooting Guide

       


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About this app

Use Rocket Money to monitor your credit score and credit report to start thinking about long-term financial goals.  Join over 3. 4 million members who trust Rocket Money to save more, spend less & see everything in the #1, all-in-one personal finance app. - Create unlimited custom budgets (e. g. side projects, NFTs, etc.  Rocket Money gives you a clear picture of all recurring services, including forgotten subscriptions.  Rocket Money finds recurring subscriptions and cancels them for you.  Rocket Money can even negotiate bills on your behalf to get you much lower rates.  Rocket Money (formerly Truebill) is your primary financial control center.  Rocket Money will notify you when an existing subscription goes up in price and remind you when free trials are about to end.  Use Rocket Money as a spending tracker to see where your money goes and how your net worth changes.  Rocket Money can sometimes get you a refund for subscriptions retroactively.  Let Rocket Money lower your bills.  Now you can easily monitor your assets and debt with Rocket Money.  Stop spending on subscriptions you no longer use and start tracking your money today.  RocketMoney automatically tracks different accounts and helps you navigate your finances each month in order to provide a clear picture of your income and expenses.  RocketMoney tracks all your bank, credit, and investment accounts so you don’t have to – just link them once and let RocketMoney handle the rest.  Our expert negotiators get to work and lower your bills by either negotiating a better rate, or by getting 1-time credits applied to your account.  Whether you need a pulse on your financial health for a loan or you’re just curious, figuring out your net worth has never been easier.