Rocket Money app not working? crashes or has problems?

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23 User reports:
App has problems
 User reports 23

⚠️ Most reported problems ⚠️
Something else
32.4%

Crashes
26.5%

Not working
20.6%

Connection
8.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Rocket Money Problems 🔥

- Lost connection with bank account multiple times

- Charged for savings that were never received

- Short warning time for renewals

📋 11 Reported Issues:

B
Bill 2023-12-11

Dashboard won't load, just a red screen.

M
May 2023-12-10

Dashboard does not load on the app

A
Amber 2023-12-10

Dashboard not displaying, just blank red seen.

G
Glynn Reynolds 2023-12-10

Dashboard not displaying, just red screen shiwing

⚠️ Troubleshoot | Report Issue ⚠️
A
Angel 2023-12-09

Dashboard not showing up. Just red screen.

C
Carla Guerrieri 2023-07-18

I keep getting a message on my dashboard that says "our magic seems to be off" and that "something unexpected occured" and everytime I hit reload nothing happens...very frustrating.

C
Crystal Tonn 2023-05-26

My bank account disconnected and after 2 weeks and several dozen attempts to re-link I have had no success. I've changed my password and username on my bank website as well as other browsers and devices. I keep getting the message that my credentials don't match, when they clearly do. I've copied and pasted my username and password as well as manually typing it. I have had no success. I have cancelled my Premium membership as a result.

A
Ark 2023-03-04

I can't log on.

C
Carmela 2023-01-16

Can't connect to my checking account. It says errors like this take some time to resolve and to try again later. I tried a few times today and troubleshot w/my bank. I would love some more troubleshooting ideas or another way to connect to my bank directly.

⚠️ Troubleshoot | Report Issue ⚠️
M
Mark Milich 2023-01-03

Trying to register. Won’t accept any password input. Says each is compromised even if random, complex and completely made up.

D
Devontarious Lewis 2022-11-04

It just somehow stopped working. I’ve been using this app for awhile and it signed me out like a day ago somehow but I was just trying to check my savings. So I’m constantly placing my email in which was ldevontarious@redacted and it just all of a sudden take me back to the sign up screen or will just restart itself to that same screen where I have to place my email again. I’m gonna delete this app and try to get it back so if that doesn’t work then I need extreme help :/ thank you in advance

Showing 1-11 of 11 reported issues:

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Common Rocket Money Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Rocket Money iPhone Issues and Solutions

  2. Rocket Money Android App Issues and Solutions


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