Clover Reviews

by 😄Martha

There is none. Cookies, cookies everywhere with all the merchants with which they do business. They will also provide them with your full name and a photograph of you. And....part of the object is to track you, everywhere. Just read their privacy policy before you sign in and provide information. The url they provide apparently for more information and possibly opt outs is not connecting to Clover. So no way you can even see if you can opt out. Also, they’ve already changed the company name to Perks or something.

by Terrible@pp

I hate Clover. I only use it because my local coffee shop gives you points you can redeem for cash off your purchases. First of all, I had a lot of difficulty being able to put my codes in and would go round and round thru Clover just trying to find where to enter it. Then, with the newest upgrade, it lost all my points and it says that they have neither my phone number nor email! I am so mad! How the hell did I have an account without my phone number or email?! I will definitely be giving my feedback to the coffee shop about this.

by MSIM88

This is the only application one of my favorite coffee shops uses to place orders. One day mine stopped working I have tried to contact this app support multiple times but they are completely unhelpful. They only want to talk to merchants and do not care about the customers who are purchasing items using their service. I cannot even get my password reset it’s such a hot mess. If I were merchant researching their services I would say look elsewhere this service will make your customers go elsewhere

by Kitty Cat2

Prepare for the shock of your life! Clover is horrible and so is the customer support. They never tell you Clover can be used either when you’re signed in or not. I accumulate points not signed in. They are “registered” I see the tickets accumulating. One day the cashier at my smoothie store says you really should sign in. Ok, I go create an account AND IT DOESNT INCORPORATE ANY OF THE POINTS I HAVE ALREADY ACCUMULATED! I complain to the establishment and they are no help. They call Perka on my behalf, put me on the phone with a woman with a severely nonchalant attitude who swears she has no idea what I’m talking about. The only retailers who would use Clover can’t afford to be connected with better service apps which are out there. Perka is the pits. Deleting off my phone and finding a new smoothie place.

by Mari5011

Seems like a good idea but you can’t redeem perks with order ahead . I’ve tried multiple times and it doesn’t work since you need to wait for the cashier to recognize the perk. Really makes it inconvenient when order ahead is the only option these days.... I have received a number perks that keep expiring because I can’t use them with order ahead and the restaurant is only taking order ahead during covid times . Probably going to delete at this point

by Cben

We use this to order from two different stores. I don’t share location with Clover , because it doesn’t need it. Therefore every time I login I have to go through multiple steps to find the only two stores I ever order from and order the same thing. I cannot just tap on my previous order from the home screen and re-order it, I have to step through the steps to order it a fresh each time. So poorly thought out.

by Earth Versus Soup

There doesn’t seem to be a way to “favourite” stores or set one as your default location. This means that *even though I only visit one store that uses this system*, I have to search for the shop every single time I use Clover . If there is a way to do this? Hell if I can find it.

The system is often slow to sync, the interface is obtuse/counterintuitive, and there is a limit with how many points you can earn/redeem in a day that legitimately messes with my ability to use the account correctly.

Basically... I use Clover because I *have* to, not because I *want* to, and I find it to function reasonably well but also so lacking in what seem like they should be very basic features that I cannot recommend it. Some manner of tutorial is lacking and ESSENTIAL for an app as counterintuitive as this one, for example.

by Dannick2

Clover is great unless your placing an order online. I often get shakes at the Frozen Monkee. I was running late last week and tried to order through Clover online and accidentally chose the wrong shake - this is where Clover goes South - it doesn't have anything that allows you to remove the item from your cart. There isn't even an email to reach out to for support. Even on here, I’m directed back to my account where there isn’t any support information. It’s too bad, I hope they fix this.

by Seattle30

At the store I can use Apple Pay to purchase but through the this app app I am required to store my CC. Believe it's 2020, and still they use the archaic methods of taking payment that aren't really as secure. Can I trust them to not lose my CC number and info? Probably not. Not sure why, but they should allow Apple Pay and Google Pay like Square. Wish they were as tech savvy as other payment systems.

Given that we are more remote shopping these days, makes me less inclined to purchase goods from the vendors that requires me to use this old idea...

by Leelysw

There is no customer support for the rewards loyalty program. There was a glitch where my rewards were not loading. I went ahead and logged out to login again. I was unable to access my account on the web because I tried to login multiple times without success. I contacted the this app main phone number and they had no clue what I was talking about. The help support function only linked me back to the official website and the guy I spoke to was rude. They can’t help you unless you have a merchant ID. Frustrating to deal with with no solution to be found.

by MsPurple-ABW

I would give it 5 stars, but the reports feature doesn’t work! If I try to put in a date range (<2 weeks) or any range, it just spins. Even if I select one of the links that show a date range. It is so frustrating because this used to work great. I could easily compare by going to a range last year. Please fix!

UPDATE....this issue has gotten even worse! Please put this at the top of your list to fix!!

by OhioGuyShaun

As a retailer I began using Perka about a year ago. At the time it was unbelievably terrible and I had published an awful review about the entire program. Over the last six months they have made significant advances. There are still some glitches, but this app is continuously working to improve and I’m so happy that we stuck it out through the rough patch. This tool has proven to be very valuable to both us and our customers. I’ve gone from one star to four stars. I am optimistic that soon I’ll be confident enough to say this is a 5 star program!

by Ms. Bygdymond

I use Clover because it makes it so super easy for me as a disabled person to get my order at my favorite restaurant which is Royal Tea. It’s already paid for through Clover and everything which makes it so perfect. I’m gonna definitely use Clover always and will try other restaurants on here too. Thanks for creating Clover.

by IPhone 6 White DNPPK7A8G5MJ

I wish there were a way to give a higher recommendation as to adequately describe the overall treatment, health shakes and overall service by staff.
First the shakes, drinks and food are simply amazing In 20 years I haven’t once had a meal I didn’t Love.
Second, staff treats you like royalty and it really is a very friendly atmosphere and everyone is always very polite and will always go the extra distance to make sure you are 100 percent satisfied.
And last the pricing is very competitive. Eating healthy in a great atmosphere for the right price— it really doesn’t get any better. Thank you so much for many good and continued memories.

Sincerely

Arty S.

by TzTerri

Opening it on my watch gives the message “Please open this app on your iPhone” and it is open.

Tried deleting the phone app and reinstalling it. That fixed it for a few minutes and now it’s back to the error.

Tried force quitting the watch app. Tried removing and reinstalling the watch app.

by Reggie-ATL

Finally open where u get to try this spot. Very open and clean! Kitchen area fully visible! Excellent they have the option of fried wings or oven roasted! Plenty of flavors for me to try ( and I plan too). Another wonderful thing is that they aren’t trying to kill there customers, by having the hot wings, melt styrofoam. They provide wings in a paper material box, wonderful!

by MrWThompson68

Clover works great, the ability to use part or none of your points and the ability to use receipts when you do not have your phone is great. The only limitation is the number of participants, but then again the businesses need to be willing to give rewards to make Clover work, so you really can not blame Clover for that.

by Moser 711

Love Clover had it for years but so so upset. There was an update to Clover so I update and lost all my points took me a while to get them. I try to call the developer. that’s was a joke. Now I have to start over with all my points so disappointed

by Laura Nic

I don’t use many apps, but I’m in Nikos in Danbury, Connecticut frequently. The owner recommended this app/Perka. I check in every time I pick up food. I’ve received so many credits for $5.00 off relatively small orders that I’ve lost count. Clover has saved me a lot of money. I highly recommend it.

by RedByrdRider

this app rewards is great except Clover must be front and center before it registers at the merchant . Why can’t it be backgrounders where it shows me checked in anytime I enter a merchant for a minute or two. It helps clients by not missing points and also merchants by seeing who came in and either bought or didn’t ..

by Pups0611

We are a business enrolling in the this app system and provide our customers with royalty benefits. However countless times we have to tell customer where to type in their codes if they have not checked in during check out. The current redeeming icon is just way to tiny, without description, and hard to find even for some tech savvy customers.

this app team if you guys could please enlarge, or move that redeem icon to a more easy to see area it’ll save both customers and businesses a lot of hassle!

by The Aunt

I’ve used perka, now this app, for over a year as a consumer and for the most part it’s been seamless as long as the retailer remembers to credit my account. The MAJOR improvement Clover needs is OUR ability to see our points added up, like as a tally, in a string, not just the total. That way we can be sure each new purchase has been added correctly.

by Arty's Iphone 6

I wish there were a way to give a higher recommendation as to adequately describe the overall treatment, health shakes and overall service by staff.
First the shakes, drinks and food are simply amazing In 20 years I haven’t once had a meal I didn’t Love.
Second, staff treats you like royalty and it really is a very friendly atmosphere and everyone is always very polite and will always go the extra distance to make sure you are 100 percent satisfied.
And last the pricing is very competitive. Eating healthy in a great atmosphere for the right price— it really doesn’t get any better. Thank you so much for many good and continued memories.

Sincerely

Arty S.

by Ooovvvaaa

This is the best vapor shop I have ever been to. The quality, the reassurance of what you’re getting and top-notch sales people, they know exactly what they’re doing. I highly highly recommend this shop to everyone & they’re Christian-based and that’s a bonus that n my book!

by El Ciego.

This is a really good place
The food the people and service it’s really good. We been coming to this restaurant since their open and always has been a nice place to eat the quality of the food and taste it’s 100% fresh made to order
All my family love this place.