Passport Status

Last Updated on 2025-12-20 by Passport Unlimited, Inc.

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Most reported problems

Not working

100.0%

Common Passport Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Passport network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Passport App
1. On android, goto Settings » Passport » click [Force Stop]

Clear Passport App Cache and Data:
1. On android, goto Settings » Apps » Passport » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Passport.

On android, goto Settings » Apps or Manage Apps tab.
Click Passport » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Passport » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Passport

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Developer: Passport Unlimited, Inc.

Sep 23, 2025, 08:16 PM
a Mac user from Boston, United States reported problems with Passport : Not working
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