Contact Passport Support
Company Name: Passport Unlimited, Inc.
About: The Passport Mobile app is the on-the-go resource for your Passport membership!
Browse participating locations, discover great new offers and categories, or use
the newly-improved category, filter and search options to find just what you're
looking for. Switch to map view to browse the discounts nearest to you or in
proximity to your destination.
Passport Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@passportunlimited.com
Website: 🌍 Visit Passport Website
Privacy Policy: https://api-v5.passportcorporate.com/html/text/?pg=legalprivacy
Developer: Passport Unlimited, Inc.
3 Most reported problems 😔💔
Crashes after last update
by Voicerocking
This app normally works okay but since the update last week, it crashes every time I search for something. I have to manually type in the entire name and can’t select anything from the auto-populating drop-down menu or it crashes. I tried deleting and reinstalling the app and still have the same problem. Please fix!
Using passport dining app deals without the physical card
by Bengi Su
Yesterday I went to a restaurant and wanted to use the passport deal. I didn’t have my card with me but showed the app, my card number and deal to the restaurant and they could not find a way to redeem the offer through app. I just don’t understand how I cannot use the app to the deal in this digital age. This is just ridiculous. If passport dining team is adding new restaurants to their portfolio, they should also teach the restaurants how to use it and make sure that customers can use it. Please fix this!!
Good discounts. Terrible app
by Almost Average1
I don’t understand why such an app has to be unusable. I can see it is a non native app that needs to connect to the internet all the time, but is that really necessary?
Every time I need to use the app for a discount, I and my guests have to wait for well over 10 seconds for discounts to load. In a grocery line, it is worse having to wait for it to load.
At least cache the card image so I can quickly pull it up even when offline. Why does it have to be an experience like school kids designed the app?
Have a Problem with Passport Mobile? Report Issue
Why should I report an Issue with Passport Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Passport Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Passport Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Passport Mobile.
