Contact Passport Mobile

Contact Passport Support


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About: The Passport Mobile app is the on-the-go resource for your Passport membership!
Browse participating locations, discover great new offers and categories, or use
the newly-improved category, filter and search options to find just what you're
looking for. Switch to map view to browse the discounts nearest to you or in
proximity to your destination.


 
  2023-05-26

Passport Customer Service 👿🤬😡😠💢😤

Passport Mobile Contact Information

Listed below are our top recommendations on how to get in contact with Passport Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Passport Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).








Read 3 Customer Service Reviews 😭😔💔

2.5 out of 5

Using passport dining app deals without the physical card

2023-02-07

by Bengi Su

Yesterday I went to a restaurant and wanted to use the passport deal. I didn’t have my card with me but showed the app, my card number and deal to the restaurant and they could not find a way to redeem the offer through app. I just don’t understand how I cannot use the app to the deal in this digital age. This is just ridiculous. If passport dining team is adding new restaurants to their portfolio, they should also teach the restaurants how to use it and make sure that customers can use it. Please fix this!!

Good discounts. Terrible app

2023-02-14

by Almost Average1

I don’t understand why such an app has to be unusable. I can see it is a non native app that needs to connect to the internet all the time, but is that really necessary?

Every time I need to use the app for a discount, I and my guests have to wait for well over 10 seconds for discounts to load. In a grocery line, it is worse having to wait for it to load.

At least cache the card image so I can quickly pull it up even when offline. Why does it have to be an experience like school kids designed the app?

No Apple Wallet Support

2023-02-21

by Luis01110001

Just switched to the mobile card option and am frustrated that there is no Apple Wallet support. The app is clunky and has a poor interface. You’d think this app was a prime candidate to show up in Wallet for easy access. But instead you have to hunt down the business and show what looks like a fake card. Wish I’d stayed with the physical card option instead.


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  4. If you are a Passport Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Passport Mobile.


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