Strava app not working? crashes or has problems?

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I have a problem with Strava

Are you having issues? Select the issue you are having below and provide feedback to Strava.




⚠️ Most reported problems ⚠️

Not working
30.0%

Something else
25.0%

Login
20.0%

Crashes
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Strava Problems 😠👌🔥

- No way to completely hide map of your route

- Expensive subscription

- Customer service is completely dehumanized to try to answer your questions with links

  10 Reported Issues: 😵🆘🛟🚨📢

Glenn
2023-06-06

"Strava has recovered from a problem and has resumed your recording." This is constantly popping up whenever I start to record. I press "ok" and things seem to work. Why is this appearing??

Daisy
2022-11-14

Upon saving my first activity, the app crashed and now will no longer open as it just repeatedly crashes.

Luk
2022-08-06

Upon saving first activity, app crashed and now won’t re-open/ it closes immediately.

Imara Lenders
2022-07-31

Upon saving first activity, app crashed and now won’t re-open

CheetahGrl
2022-06-18

Same as May 8 2022 comment by Lillian Laszlo.

Mike
2022-06-07

After doing an indoor run (Apple Watch)the Strava app on my phone is now recording it as a ride so I can’t see splits etc

JC De Decker
2022-05-25

Hi, since several weeks I only get a blank screen when opening Strava in Firefox, Windows 10. Even stranger: when usingf the option "Translate this page with Google Translation" I get the login screen, when entering ID and password blank screen again.

Tess Roebuck
2022-05-22

Strava intermittently crashed with the message. Strava has recovered from a problem. The recording is lost

LILLIAN LASZLO
2022-05-08

I have the most recent version of the Strava app yet it cannot stay open. App immediately crashes upon opening. I’ve triend shutting down completely but problem still occurs.

Isoel
2022-05-06

Still saying processing activity after a while it said network error, already logged out and back in, already reset phone still not working

Showing 1-10 of 10

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Common Strava Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Strava app on iOS and Android devices. Solve all Strava app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Strava iPhone Issues and Solutions

  2. Strava Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Strava, Inc., developers of Strava.




About this app

Your Training Log is the record of all your workouts. • Move safer – share your real-time location with loved ones while outdoors for an extra layer of safety. • Sync your favorite apps and devices – this app is compatible with thousands of them (Apple Watch, Fitbit, Garmin – you name it). • Join and create challenges – join millions in monthly challenges to chase new goals, collect digital badges and stay accountable. • Embrace the unfiltered – your feed on this app is filled with real efforts from real people.  That’s how we motivate each other. • Whether you’re a world-class athlete or a total beginner, you belong here. Just record and go. this app includes both a free version and a subscription version with premium features. this app uses HealthKit to export your this app activities into the Health app and to read heart rate and biometric data.  We house your entire active journey in one spot – and you get to share it with friends. • Record everything – runs, rides, hikes, yoga and over 30 other sport types.  Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.  Think of this app as the homebase of your movement. • Discover anywhere – our Routes tool uses de-identified this app data to intelligently recommend popular routes based on your preferences.  Here you’ll find your community and cheer each other on. • Train smarter – get data insights to understand your progress and see how you improve.  Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.  Subscriptions may be managed by the user and auto-renew may be turned off after purchase by going to the ‘Manage Subscription’ page in settings.  Your account will be charged for renewal within 24 hours prior to the end of the current period.  You can also build your own. • Build a support network – this app’s about celebrating movement.  Payment will be charged to your Apple ID at confirmation of purchase.  The subscription will renew at the same cost.  You can subscribe and pay on Strava Store, using your Apple ID.  this app makes fitness tracking social.