MyMerrill app not working? crashes or has problems?

MyMerrill Status


I have a problem with MyMerrill

Are you having issues? Select the issue you are having below and provide feedback to MyMerrill.




⚠️ Most reported problems ⚠️

Something else
37.5%

Crashes
31.3%

Login
12.5%

Account
6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyMerrill Problems 😠👌🔥

- Unable to group accounts into categories

- Pay Bills feature is not working properly

- Lacking research reports, Morningstar/CFRA reports, tax lot info, securities transfers, dividend re-investment enrollment, access to technical analysis, stock/options/ETF screeners, and options strategy builder

- Unable to change chart default

- No options strategy builder on iOS app

  6 Reported Issues: 😵🆘🛟🚨📢

Steve Mosler
2023-08-10

Have a Samsung S22. Once I log into the ap, and log into all holdings, the ap freezes. I have deleted and reloaded the ap with no luck.

Dave
2023-05-25

Cannot deposit checks through the app...when I take the 2nd photo (doesn't matter which order, front first or back first), it freezes as soon as the photo is taken. Have restarted the phone, deleted/reinstalled the app, no resolution. iOS 16.3.1, iPhone 11 Pro

Phil Christian
2023-04-17

I am unable to deposit checks via the app. I am able to take a picture of one side of the check, but the ap freezes once I take the second side picture. I have removed and downloaded app 2 times and have restarted my phone. Phone is an apple iPhone 14pro. I don't have this with of my other 4-5 accounts.

David Papucci
2023-02-06

I am unable to deposit checks via the app. I am able to take a picture of one side of the check, but the ap freezes once I take the second side picture.

Rob
2022-08-22

On the login screen I immediately get a message that, “We’re sorry, but we cannot complete your request at this time. Please try again later.” I have deleted and re-downloaded the app several times with the exact same problem occurring. Can not sign in

Jeff Frohman
2022-04-13

I havE aGakaxy S22 Ultra. The my merill app wont capture checks for remote deposit. You can take a pictire of either the front or the bqck of the check but not both. If you take a photo of one side of the check, the app freezes to a black screen when you go to take e photo of the other side of the check.

Showing 1-6 of 6

Have a Problem with MyMerrill? Report Issue




Common MyMerrill Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Merrill Lynch, Pierce, Fenner, and Smith Inc., developers of MyMerrill.


Verified email ✔✔

E-Mail: ml_mobile_android_support@ml.com

Website: 🌍 Visit MyMerrill Website

Developer: Merrill Lynch, Pierce, Fenner, and Smith Inc.




About this app

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp. ”).  Merrill clients can access and manage investment accounts where and when it’s most convenient. • Transfer money between your linked Merrill investment and Bank of America, N. A. • Read U. S.  Other restrictions apply. ³Requires enrollment in the service and must be made from a Bank of America consumer checking or savings account.  Banking products are provided by Bank of America, N. A. , and affiliated banks, Members FDIC and wholly-owned subsidiaries of Bank of America Corporation.  Manage your Bank of America, N. A. • Track income and cash flow in Spending and Budgeting, provided by Bank of America, N. A. • View activity on your Bank of America, N. A.  Please contact us directly at 800. MERRILL (637. 7455). ¹Deposits are subject to verification and not available for immediate withdrawal.  You may be charged access fees from your wireless service provider depending on your mobile device.  Select Application License Agreement and review the Terms & Conditions, which apply to the website and all mobile devices.  The this app app is available to clients who have online access to the this app. com website.  Please check with your wireless service provider for details on specific fees and charges.  MLPF&S is a registered broker-dealer, Member SIPC and a wholly-owned subsidiary of BofA Corp.  For more information about Merrill privacy and security, please visit ml. com/privacy.  Investing in securities involves risks, and there is always the potential of losing money when you invest in securities.  Please visit the website to access all functionality.  By downloading and using MyMerrill, you agree to the current Terms & Conditions.  Recipients have 14 days to register to receive money or the transfer will be canceled.