MyMerrill app not working? crashes or has problems?

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
75.0%

Login
12.5%

Screen
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyMerrill Problems 🔥

- Unable to group accounts into categories

- Pay Bills feature is not working properly

- Lacking research reports, Morningstar/CFRA reports, tax lot info, securities transfers, dividend re-investment enrollment, access to technical analysis, stock/options/ETF screeners, and options strategy builder

- Unable to change chart default

- No options strategy builder on iOS app

📋 6 Reported Issues:

S
Steve Mosler 2023-08-10

Have a Samsung S22. Once I log into the ap, and log into all holdings, the ap freezes. I have deleted and reloaded the ap with no luck.

D
Dave 2023-05-25

Cannot deposit checks through the app...when I take the 2nd photo (doesn't matter which order, front first or back first), it freezes as soon as the photo is taken. Have restarted the phone, deleted/reinstalled the app, no resolution. iOS 16.3.1, iPhone 11 Pro

P
Phil Christian 2023-04-17

I am unable to deposit checks via the app. I am able to take a picture of one side of the check, but the ap freezes once I take the second side picture. I have removed and downloaded app 2 times and have restarted my phone. Phone is an apple iPhone 14pro. I don't have this with of my other 4-5 accounts.

D
David Papucci 2023-02-06

I am unable to deposit checks via the app. I am able to take a picture of one side of the check, but the ap freezes once I take the second side picture.

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R
Rob 2022-08-22

On the login screen I immediately get a message that, “We’re sorry, but we cannot complete your request at this time. Please try again later.” I have deleted and re-downloaded the app several times with the exact same problem occurring. Can not sign in

J
Jeff Frohman 2022-04-13

I havE aGakaxy S22 Ultra. The my merill app wont capture checks for remote deposit. You can take a pictire of either the front or the bqck of the check but not both. If you take a photo of one side of the check, the app freezes to a black screen when you go to take e photo of the other side of the check.

Showing 1-6 of 6 reported issues:

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Common MyMerrill Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MyMerrill iPhone Issues and Solutions

  2. MyMerrill Android App Issues and Solutions


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Verified email ✔✔

E-Mail: ml_mobile_android_support@ml.com

Website: 🌍 Visit MyMerrill Website

Developer: Merrill Lynch, Pierce, Fenner, and Smith Inc.




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