Contact MyMerrill Support
Company Name: Merrill Lynch, Pierce, Fenner, and Smith Inc.
About: Merrill clients can access and manage investment accounts where and when it’s
most convenient.
Stay Connected with your Advisor
• Send messages and
documents securely
• Scan and send a document to your advisor using your
camera
Deposit Checks, Transfer Money and Pay Bills
• Take photos of checks
to deposit them¹
• Transfer money between your linked Merrill investment and
Bank of America, N.
MyMerrill Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MyMerrill. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyMerrill. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Merrill Lynch, Pierce, Fenner, and Smith Inc.
Verified email ✔✔
E-Mail: ml_mobile_android_support@ml.com
Website: 🌍 Visit MyMerrill Website
Developer: Merrill Lynch, Pierce, Fenner, and Smith Inc.
Read 4 Customer Service Reviews 😭😔💔
How can I contact Merrill customer support via email? Calling from Europe costs too much money, thanks
Lying!
by Erical2019
I have been ML customer for over ten years and have been really quite, meaning barely requesting any service in the past years. In the past two months, I asked for three services and was completely shocked by BofA, including ML! The integrity and professionals are NOTHING to all of them! 1) lying to me about their service. Told me the file was already overnighted but I never received! Two weeks later I called them and they finally overnighted. 2) hidden fees! Be cautious!!! 3) misconduct! They deposited my $100k cashier check to my other account instead of the account I instructed them to, because they felt that was the account it should go to. So if the bank feels my $100k should go to my neighbor’s account, BofA is entitled to deposit my hard earning money to someone else’s account??? Wow! Can never trust this bank anymore! Because I don’t feel safe about my money being handled by them.
You’re better off using the desktop website, even on mobile
by Dave With The Shirt
The mobile app is lacking the following, which the website offers:
- BofA/ML research reports
- Can’t view Morningstar/CFRA reports
- Can’t see tax lot info for your holdings
- Securities transers between accounts
- Dividend re-investment enrollment
- No access to technical analysis
- Stock/Options/ETF screeners
- Options strategy builder
My biggest complaints about ML overall is applicable to both the app and website:
- Can’t seem to change chart default (i.e., candlesticks instead of mountain, and default indicators/overlays)
- No options strategy builder on iOS app. For this reason, I still have all my YOLO money in Robinhood.
Overall the app takes patience to use, but it’s decent for value investing. You will need another solution for technical analysis. I recommend a different brokerage for active trading. Robinhood is a lot more agile for trading than ML, and it’s sufficient if you use a different solution for technical analysis.
ML as a brokerage excels in their research offering. I encourage users to open up a laptop/desktop computer or iPad and click around the website interface. It would be nice if they offered a ‘dumbed down’ margin account where margin may only be used for options spreads, where cash is required as collateral to cover the max loss (like Robinhood).
Bill pay issue
by Verifiable
You still get one star until you can fix the “Deliver By “ issue. When I enter a bill to be paid and try to use the pre-filled “deliver by” date, I get a message that I have to correct something. That “something” is always the deliver by date and I am forced to manually edit to an alternate date, usually the next business day following the prefilled date.
Why can you not simply prefill a date that actually will work for a specific vendor? For example, paying a B of A credit card could be as simple as same business day or next business day. Another national payee could be next or 2 business days out. My local water company that you May have to actually send a paper check might be a week or so out.
This may seem like a minor issue to you, but it is very distracting and annoying to have to continually make these changes.
Have a Problem with MyMerrill? Report Issue
Why should I report an Issue with MyMerrill?
- Pulling issues faced by users like you is a good way to draw attention of MyMerrill to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyMerrill customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyMerrill.
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