Spectrum TV Reviews

by IMikeCarl

I stream the spectrum tv app on a 5G system on an iPad 4 in the Pomona, CA area. When SpectrumTV works, I would rate the experience a 5 out of 10 because it continually freezes or won't connect. Brought this up with their support group and they run you through the usual stuff (reset the modem, reset the router, etc.) and it never fixes the problem. A few times support suggested updating SpectrumTV and there was no update to be found. If you're lucky enough to finally get an update after waiting for it to come out after a week or two (I've waited as long as a month), then SpectrumTV seems to work for a while, then the problems start again. It's a vicious cycle that spectrum seems to enjoy putting us through. It's about time to cut the cable. Of course if spectrum would take notice of their promise, which is "tv on all your devices," and fix the problems on devices other than the tv, I wouldn't be wasting my time writing this review. By the way spectrum, SpectrumTV is saying to update to the latest version, but there isn't any update in SpectrumTV store.... again!

by 8thkid

I have SpectrumTV on my Apple TV. I used to get all the channels I paid for. One day I noticed that some of my premium channels were missing. I called customer support and they told me that it was Apple‘s problem. I called Apple and they tell me it’s Spectrum’s app. By now I have spent hours on the phone with customer support regarding this issue. When I watch through my browser on my laptop I get all my channels. But there is no way to airplay from the computer to the Apple TV so there is no workaround. The iPad and iPhone apps have the same issue with not showing all the channels. I also wish SpectrumTV gave you the ability to punch in the channel numbers that you want to watch versus having to scroll through the entire guide. Once you get to the end of your channels the guide doesn’t start over from the beginning, you have to backtrack and scroll to go backwards. You would think by now they would have these issues fixed. I’ve made the decision to dump Spectrum for a competitor even though they are more money

by IDavid956

SpectrumTV worked quite well when it was released at the beginning of the year. Live streaming worked well. Minor bugs have been quashed and the UI has been refined for the better. Unfortunately, it seems that live streaming has since gone downhill. The worst offenders are the movie channels like HBO and Showtime. They play fine for a few minutes and either the image gets pixelated, freezes with audio or it jumps back to where you started watching. Occasionally, it tunes into a black screen with audio. This does not happen when watching On Demand content. The only other bug is that when I watch On Demand content, the episode I watched will appear in the TV app even though I’ve already seen it. I then have to manually mark it as watched to remove it.

Also, the problem is not my device or internet speed because the iPhone app streams live video without any of these problems. I have the the 4th Gen Apple TV and I’ve deleted and reinstalled SpectrumTV as well as restarting my Apple TV to no avail. Spectrum doesn’t seem to have a way to give SpectrumTV developers feedback so I’m hoping giving them a 1-star review will get their attention and they will fix this problem because in its current condition, SpectrumTV is almost useless for live streaming.

by TexasUSofA

First off, Spectrum won’t allow any user to be proactive when it comes to our own security! Spectrum customers are not allowed to use a VPN! Being denied access to the services we pay them for just because of our added security is now making me question if Spectrum already sells our personal information to the highest (or really any) bidder?? This is extremely scary considering the challenges we already face when it comes to protecting our personal deets along with our children from predators on the Internet! It’s not like we can stop using it! The Internet has become a big part of just about all aspects of everyone’s daily life! So...now the most recent slap in the face being that Spectrum has decided to take away access to the this app App from its paying customers that have older working computers like an iPhone, iPad and/or notebook/laptop!! PLUS, they’ve not just blocked the this app App from these users, but they’ve also now blocked the ability to watch TV through their website by using browsers like Chrome, Firefox, Edge or Safari!! 🤬 *And others are correct...even using the newest iPhone/iPad this TV app will only allow certain stations available for us to view/watch 🤬😡🤬😡 ‼️

by Spectrumliedtous

Trying to find a television service we could use when camping and traveling. Spectrum told us we could login to our spectrum account anywhere and watch all our shows, Through cell phone data or other Wi-Fi networks. This was a big lie. Half the channels say you have to be logged into your HOME spectrum Internet in order to access the channels we are paying for. On other Internet providers you have to download the individual apps like an app for Fox, and app for the Food Network etc. and some of the channels that we are paying to watch at home like the golf channel doesn’t have an app. So we’re paying for a lot of channels that we can’t watch unless we’re at home. And for CBS now they have CBS total access App, which is an additional charge even though we’re paying for CBS through spectrum! With DISH you’re able to Log into your DISH account through the dish anywhere app and watch not only live TV but every channel you pay for. And the hopper is an awesome piece of recording equipment. However all these providers are getting too expensive and we too are hoping to cut the cord and go a different route. There needs to be more Internet providers available, spectrum is becoming a huge monster.

by Fudndifksjakcyd

We use the Spectrum app to view content from a Samsung TV. The latest app update made the experience go from bad to worse! Navigation through SpectrumTV is nonsensical, takes way too long to open up to view content, and lacks instructions (not intuitive at all). If one presses the “wrong” button, you need to renavigate back through multiple menus...and just guessing at what might work. For instance, why would the “Return” button be used to get to the main menu?! Can’t find a way to change the “Favorites” channels, but why even bother now that it takes multiple buttons to get to your list of favorites! My older parents need familiarity with the process, yet Spectrum keeps changing the rules. Technology is supposed to make life easier...not more frustrating. But give Spectrum another few months, and they’ll find a way to make it even more frustrating (as prices go up!).

Now I have add another issue: just trying to submit this review, and I’ve tried a dozen different nicknames, but all are taken!! Can’t I just submit it without adding to my frustration??!!

by TBS1218

SpectrumTV used to be pretty decent , but since July this year it’s always having issues, when I call in, they say they are doing maintenance , or they detected and issue and are working on it, I pay for the streaming app and rely on News 13 for my local news, it’s now Nov 26, 9: 15 am and more issues have evolved since an update to the system last week one night at midnight and the next few days later at 10:00 pm and that was exactly last Wed., you can’t get a person on the phone and even if so there is nothing they can do to help you, Spectrum isn’t as good as it was when it was BrightHouse, they actually increased my bill without notification this summer as well, at least Bright house used to notify you before it happened, I’m not sure I will continue with this company and feel sorry for the new phone customers who loose service when they do there updates, internet, cable, streaming app and phones go down when this happens with no notification an update will take place and services will not be working .

by Dg861967388

Their guide does not let you know if a live TV show is new or a repeat. You also can’t get a description of the show just by looking at the guide. Instead, you have to click on it to tune into that show to get what little info there is. It’s a real pain, if you’re just trying to figure out what you want to watch. Also, the catch-up feature (i.e., watching a show from earlier in the day or the day before) isn’t available on Spectrum. Other providers offer this. Now, they will tell you that the On Demand feature takes care of that problem. In reality, the shows aren’t loaded into On Demand for a day or two, or longer. They will blame that on the networks or streaming services. The reality is that Spectrum is the source of the delays, not the providers (I checked). Finally, the Re-Start feature is hit or miss. Unlike other cable providers, this feature is only available on a few shows, & then only for a minute or so, such that you don’t have much time to decide if you want to re-start it or continue watching as is. So, why am I still with Spectrum? It’s because the other providers (I won’t name them, because I don’t want it to look like I’m working for them) aren’t available in my area.

by ADoY72

I understand bugs and things have gotten better....BUT,
SpectrumTV was fine until someone decided the change how the guide is used. It’s on the right hand side of the screen and you “used to” swipe left and the mini guide would work. NOW you swipe right to get the mini menu on the “right to move out towards the left” then to get the whole guide you would swipe right and then swipe left! Before, you would simply swipe left for mini guide and swipe left again for full guide! Obviously going in the direction the way the guide pops out....also when watching movies and/or tv for hours ....SpectrumTV and/or Apple TV itself asks “are you still there and watching” hit any button to verify and to keep watching! Simple before and now makes no sense for trying to navigate. Even other buttons are hidden and moved! How about add a pause for live tv?! (It’s streaming just like other apps and they pause) why not Spectrum?! Hopefully people complain and they change it back to the way it was .....which was fine!

by Seamunkee

First let me just state that all I want from SpectrumTV I’d local television and maybe a few others and for just that it does a decent job. It does get a bit laggy here and there and when you first turn on the tv and Apple TV you have to back out of SpectrumTV to get to started. Cold booting the Apple TV into the spectrum app (if that’s how you shut it down) doesn’t work, all you get is a loading pinwheel. Back out of SpectrumTV and to the Apple TV main menu then go back into the spectrum app and all is well

My biggest problem with SpectrumTV is the “still there? Interact with your remote to continue watching” popup that will not go away. It comes and goes when it wants, sometimes staying visible for weeks at a time. It covers the lower third display used by news etc to give more info on things your watching which is annoying. To fix it you have to delete SpectrumTV from the Apple TV and re-install. Then in 3-4 days when it happens again you either ignore it for as long as you can bear or delete and re-install SpectrumTV again

Please fix this I beg of you!! Slower speeds and pixelation here and there I can deal with but a floating prompt covering the whole lower third of the tv is mind numbingly frustrating

by HeidiL23

I saw they added a new app for the tv. So I tried it since I have the internet from spectrum. I was using phlilo tv because they had 25+ channels. But I like how spectrum adds in your local channels as well. Only thing that needs to be updated is the channels. They only let you pick 10 channels instead of giving you all of them. Or they don’t even let you add in add ons. All the channels they had I wanted, but can only choose 10? Please fix that. I want to be able to add more channels. The philo tv lets you have all those for $20 a month. Also they don’t have any sports channels such as fox sports west, or to get MLB channels for sports. Please fix that as well. Otherwise I like the tv, I like how they are getting rid of cable and now you can use the tv apps with no cables or anybody coming to your home anymore. I just use my roku tv and I can get whatever apps I want for tv and movies. Please update your channels and make SpectrumTV better to view channels on the list. I would stay if they updated it, if they don’t I will prob just stay with the other tv apps that have more channels and better layout. Please update your tv app!!!!!! Thank you!

by Mr. Reasonability

Your app. Seems to work fine, BUT pass on to the corporate side of your business; your price structuring after the first 12 months of a current client subscriber is simply EXCESSIVELY expensive and really just PURE greedy. Instead continuing your policy of increasing the subscription service rate to to loyal , wishing to continue being your paid subscriber,;WHY don’t you offer a service rate reduction REWARDS type program, whereby a continuing current subscriber achieve reward points which could then be used to avoid what I perceive and label as excessively high rate increase , usually occurring within a 6-12 month period of time.
Or allow your loyal customers, to pick what channels they are willing to see price increases after your typical one year period. I say this as I have been a dedicated , and I may be dating myself, initial times Warner subscriber, evolving into Brighthouse customer and now continuing on with CharterSpectrum subscriber continuing customer. And now, I thank you for letting me explain why I only gave you a 3 out of a possible 5 star rating .

by Mishi782

I finally decided to make a review because for months now I cannot rely on it to play on my Apple TV and it sometimes gets mixed up and plays two different things like some thing on live TV and then when I’m playing something on on-demand it plays that. and not only that 90% of the time it never works and it takes forever to load even live TV it doesn’t even play that sometimes and I’m always like prepared to have to find another alternative because I already know that on demand is going to malfunction. This is getting ridiculous fix this please!

And Also I just noticed somebody else made a review two years ago and they had the same problem what is wrong with you guys it’s been two years and you haven’t fix this you guys are pretty well-funded I would think you guys should fund the tech department a lil more bc it’s obvious thats it’s been neglected for some time and its shows. I mean cmon two years its been happenin. You need to fix this problem immediately how embarrassing two years!!

by Mo Freeapps

SpectrumTV would be a wonderful perk of being a Spectrum Cable customer, if it worked well. SOMETIMES things go as they should, and it’s great being able to watch live tv & on demand programming while away from home. More often than not though many of the channels have audio but no video. It’s very frustrating, as even after trying all of their troubleshooting tips and downloading several updates that claim to fix the problem, it remains. Just today I tried watching 8 different channels and all 8 had no video. Worse still is that even if I try to ‘watch’ radio-style (just listening to the program,) my iPhone thinks there is no activity and shuts off after a couple minutes. Adding to the frustration is that many times the commercials play just fine, but when the program resumes the video cuts out.
Sure, this is a nice extra that many cable providers do not offer. But Spectrum advertises SpectrumTV CONSTANTLY as part of its services, while seemingly not caring enough to fix this major problem.

by Sugarbabyxoxox

Don’t change to spectrum Tv! I was with Brighthouse for 30 years plus, and they promised me an unbelievable deal if I switched.,5 minutes after I hung up with them, o lost my phone, internet and cable. Then found out I would be streamline tv and not watching it live when I turn the tv on. Then they promised me a bundle deal of 200 MB’s internet, phone service, and cable , 10 of my favorite channels and all my local cable channels, all for $96. And that I could keep 2 of my dvrs also. Well I spoke with 5 reps for a month before I made the switch. Ever one of them lied to me., What they promised me would cost $160 a month or more. I’m paying $140 a month plus taxes so it comes to about $150 and I’m streaming AND they did not inform me that you can only stream spectrum on a Samsung tv. So had to go out and spend $80 on 2 Roku sticks. It’s all just a bunch of crap. Don’t believe anything they say! Make them send their promises in an email to you, and get the name and badge number of everyone you talk to AMD record them!

by Sbean93

We have two different models of the Roku, a bottom line version and the upgraded model. Using the Spectrum app with the upgraded Roku is okay. When you want to switch channels or go to the guide it’s pretty responsive but doing that in the bottom line model of the Roku is awful!! If you ware watching TV and want to go to guild it takes about 10 seconds for it to switch to that screen. Then while scrolling through the channels it sometimes freezes so you have to select that channel, go back into the guide and continue scrolling.
It seems that when Spectrum did an upgrade on SpectrumTV it slowed down the speed on the Roku.
Switch back to the previous version of SpectrumTV , it seemed to work better and my husband and I liked the format of app better.

by VHS Collector

Only gripe, and this could obviously just be a current technological problem, rather than an issue specific to Spectrum) but when streaming live tv, the lag can be about 30 seconds to one minute late. I’ve got the super bowl on tv downstairs, when I need to leave the room, SpectrumTV would allow me to watch while I am in another room, however, I can hear my family clap/cheer in response to a touchdown in the other room, which I don’t see happen for another minute watching through SpectrumTV on my phone. I come back to the room, and i have two choices: watch it live on tv which is one minute ahead (so i miss a full minute) OR continue watching SpectrumTV until a commercial when I can resume watching on tv without missing any plays. A small lag isn’t a big deal at all, but one minute? It doesn’t even take that long for tv networks to correspond and communicate to journalists internationally on a live news broadcast, and here I am in the same house on the same network? Baffling.

by EviemyPat

Your service is okay. You just charge too much money for the average person. Pretty soon I will have to stop your service. Only the rich can afford. I would think with this pandemic, you would lower your prices. There is so much misery in this world right now. Especially for children and we live in the twenty first century, with a President that really doesn’t care and has shown us in every possible way. Right now my neighbors have COVID and it’s scary. Like I said, your service is for Rich people like the President and others, that simply don’t care. What gets me is there is snow on the ground, no money to keep warm. I pray that something will come through soon and these kids will not have to suffer. You could lower your prices because of the pandemic. Your company does fine because the rich keep you afloat.

by Lynn Simon2

Many small things struck me, as well as, large things. First off, I appreciate not being immediately “approached” for a review until after I had used SpectrumTV and, also, that the “request” came at the end of my using SpectrumTV ; not first-thing upon initiating SpectrumTV .
As for the larger things, I am very happy with my Spectrum app! It’s content is always up to date and can find what I’m looking for approximately 95% of the time! And, there’s always something new to watch when exploring “on demand”-movies, shows, etc.
The only occasional problems I’ve experienced are periodic buffering and the rare case that I can’t find what I’m looking for. However, I/you can’t always expect there to be everything to be there!
I absolutely love SpectrumTV as it is consistent a great majority of the time! I also love that I can still watch shows while doing other things, as the Spectrum app appears in any corner you wish to put it in!
Keep up the good work, Spectrum!! As it always keeps shows up to date while it fixes all the “bugs” it comes across, one of which, is to keep track of the shows I’ve watched with a checkmark.
Keep up the good work! SpectrumTV has been so beneficial to others, like me, that are extremely sick. I can always watch shows on SpectrumTV on my iPad, whether it be in the bedroom or the hospital. Thank you!!!

by DPresas

You don’t need to be computer internet digital savvy, but once configured on all yr devices the delivery is seamless. My only issue is Spectrum’s over all cost. Streaming is the future. Though there ‘s a 10-15 sec delay, and sometimes losing Internet connectivity, ... though rare in the city can and will probably happen to you sometime, it’s rare. Get rid of the set top box and invest in a high broadband Internet connection and Roku. FIOS, Optimum , I.e and offers a thousand of additional paid and free channel options Subscription costs app but like broadcast - cable someone needs to pony up. For a New Yorker, Spectrum News is great for local news in real time. Part of the reason I’m still on Spectrum, but my days are counted. The key is having a high speed Internet connection for a streaming experience. And if you rather 100 channels instead of 1000 the choice is yours. Unfortunately in my current financial situation I need the essential for less...

by Jusree

Until now, i would’ve given 4 star rating but seeing that I’ve used SpectrumTV for 2 years now, I’ve never had any issues with watching live tv through SpectrumTV , until today. When i opened SpectrumTV , as i do every morning, it took me straight to the favorites page, when i tried clicking on to watch live tv, i noticed the buttons weren’t highlighted, but i proceeded anyway, i get this weird message saying “the account holder” has locked it. Now i know that not to be true, how can i lock the whole live tv, the guide and demand? So i turned my phone off and turned it back on, same problem, no live tv, no guide, no demand. I uninstalled/reinstalled thinking and hoping that would solve my issue and unfortunately, my issue was not resolved that way. Seeing that none of the developers had responded back to some recent reviews, i hoping my issue doesn’t fall on deaf ears!

by TheHadouJHyrule

Good luck not getting banned from SpectrumTV Store, Spectrum! As far as I can tell you, after what your app did to my iPhone, I have reported you to Apple since, and now all your apps are going to be under review!

Any versions that you had on SpectrumTV that started blocking VPNs are going to be removed, and you won’t be able to provide another update unless you let the VPNs go through! The same applies to all of your other apps, too!

Stop living the life of greed, and start valuing people’s privacy! Apple will NEVER tolerate such behavior with their App Developers, and will ban them PERMANENTLY, if they continue this behavior! Doesn’t matter if you’re a big corporation, or not! You are still subject to the Terms of Use for providing apps on SpectrumTV Store, and continuous violation of those Terms of Use will result in the permanent termination of your App Developer account, along with any apps that ever existed with it!

by Spectrum BETA Customer

I just switched from a provider that I was with for 8 years with no problems at all to spectrum. From day one with spectrum I’ve had nothing but problems. They bait and switched me to get my business. I had to upgrade my service the day I got it. They sold me 3 Apple TV boxes when there spectrum tv app is still in BETA. The spectrum tv app is NOT stable right now!!!!!! Do not get sold the Apple TV boxes!!!!!!! If you open them there is a NO RETURN policy. Why???? Because spectrum knows the Apple TV boxes aren’t the problem, it’s their unstable spectrum app that is the problem. Idea for spectrum don’t make customers pay for a beta version of your unstable software. I’ve been on the phone with spectrum reps and supervisors for hours have had techs out to the house to solve these problems and nobody can fix them. I’ve only had spectrum service for 2 weeks!!!!!Stay away new customers you’ve been warned!!!!!!

by Hrich78

I am so frustrated with SpectrumTV and have no clue why I am paying so much for cable that uses this feature as a selling point. I can’t even take my phone into another room of my 700 square ft apartment to watch the news in the morning. If it isn’t freezing every minute, buffering, replaying something from a few minutes ago at random times, telling me I’ve locked my account or need a subscription service, it works, but with the worst quality picture I’ve ever seen. Even my regular TV antennae has a better quality picture!! I can stream Netflix and HBO Now in the same room with absolutely zero problems. I have been contemplating cutting the cord for a while now and this is finally hitting my last nerve so I will be dumping spectrum cable soon. Too bad I still have to use them for my internet service. This is unacceptable and has been going on for months and months. I’m not sure why I’ve held out this long and continued service at such a high cost.

by Rawrsies :3

If it wasn’t because I have to use SpectrumTV to view my shows, I would’ve deleted it the moment I started using it. The videos load fine, but if you shut off the screen and try to load back the video, it won’t load. You have to get out of the viewing screen and back in to the episode you’re trying to watch (which it doesn’t even save WHERE you were in the episode) and then scroll until you find where you left off in the episode. After you’re done and you exit out of the episode (because it doesn’t give you the option to skip to the next one) it takes you automatically to the last episode released. So if you’re on season 1 and the last one they released is season 8 then you have to scroll down 7 seasons to find the episode you were on to then watch the next episode.

It’s wonky and honestly after I’m done with my current show I’ll delete it and never use it again.

by FortnitebigMEME

SpectrumTV is terrible. I’m watching Game of Thrones and every 20 seconds this stupid app buffers for 2 minutes. I never write reviews for things but SpectrumTV is so god awful I’m finally having to write one. The hate I felt upon this initial inconvenience was quadrupled when I realized that SpectrumTV is the only place I can watch Game of Thrones. Curse you, Spectrum app, for forcing me to spend an unholy amount of time staring at that godforsaken loading screen while I curse myself for letting you chain me here, endlessly waiting, all because you have a monopoly on Game of Thrones, the only show I even want to watch on this stupid app. Every time I finish waiting for 3 minutes only to hear half a sentence from Jaime Lannister, hate grows stronger in my heart and I imagine the Spectrum app exploding into 1000 tiny pieces.

In conclusion, SpectrumTV is terrible. Spectrum app makers, please fix this mess. I’m frankly disappointed.

by TV And Movie Enthusiast

The this app app works great on my Apple mobile devices (iPhone and iPad). Unfortunately, it is very buggy on AppleTV 4K. Why it works on iOS and not TvOS is a mystery. Sometimes there is audio and no picture when watching live TV; other times no picture or sound at all. Even when there is picture and sound, the picture breaks up. Many times there is still running audio while the picture is frozen. There are problems with buffering and freeze-ups, also. None of these issues occur while using SpectrumTV on my iPhone or iPad Pro; only AppleTV. I’ve confirmed that the problem is not with my internet connection, speed, or my wireless network (both 2.4GHz and 5GHz). Also, other apps stream just fine. The fault is definitely SpectrumTV only on AppleTV. I’ve even deleted and reinstalled SpectrumTV on AppleTV several times with no luck. Also, my AppleTV is fully up to date. SpectrumTV is totally disfunctional on AppleTV. I hope the developer looks into this and gets another update going to correct this. I cannot be the only one having this issue; and I’ve done all troubleshooting possible. As I say, the this app app works great on iOS, just not on TvOS.

I have not encountered any issues with on-demand viewing using the this app app on AppleTV. All the issues I am encountering seem to be concerning live TV viewing only.

by Maobfh

Spectrum is all about the high tech entertainment that they bring to the table. However, the ability to stream media on all your devices and while you are away is really not that available they have the apps and a decent selection of On Demand videos. And if you don’t mind a reload or streaming pause after every 10th word, these features are here. However, while I am fairly patient about occasional streaming lags, I am usually pretty irritated after 5 minutes and 20 gaps during playback. I enjoy that about as much as I enjoy the occasional teenager or pseudo adult who says ‘I know ‘ to everything and really don’t know or do much of anything. If teenagers are poster children for abstinence, Spectrum On Demand and streaming media are the poster children for cutting the cable. How much memory does one device really need to watch an old cable news show or house build video. Whatever your chosen daily punishment, Spectrum really doesn’t have any program worth the irritation.

by IamMrBear

I’ve been using the Spectrum TV App for iPhone and iPad on & off for years. I’ve never been overly impressed by these two iOS Apps but they are both free, so I never expected much out of them.

However I was very excited when the Spectrum TV App for Apple TV was announced. To make a long-story short, I was excited at the opportunity of removing my Spectrum HD Cablebox and using Spectrum TV App for Apple TV on my “Apple TV 4K” (all the HDMI connections on my AV Surround Sound Processor were being used, so removing the Cablebox would free-up one HDMI port so I could connect a game console).

Now that I have everything reconfigured, I can honestly report that using the Spectrum HD Cablebox is more feature rich and easier in every way, compared to the Spectrum TV App for Apple TV; and I am ok with that because what I care about most is high-end video and audio quality.

At first blush the video quality looked pretty decent… but my excitement faded quickly once I started watching HD programming with fast action. If you are interested in high-quality video, you’ll be very disappointed with the Spectrum TV App for Apple TV.

As I write this I am watching The Stanley Cup Playoff Finals on NBCSN and the HD video quality is nowhere near as good as watching the same thing on their Cablebox.

by Vaughnjoyce

When Directv Now launched, it took a bit of time for SpectrumTV to run smoothly on the Apple TV. Subscribers suffered through commercial blackouts, swirly freezes and out-of-focus video. But to their credit, it’s become a good service — and with cloud recording to boot.

As a former TimeWarner Cable subscriber, I became one of those DTV Now subscribers who patiently waited for TimeWarner/Spectrum to join Apple TV. Now that that has happened, I’m remembering that old saying: “be careful what you wish for...” The Spectrum Apple TV app takes too many seconds to load; the video loses focus from time to time, freezes and sometimes drops out altogether. I was patient with the DTV Now app because AT&T was new at this game. But Spectrum is not. It should not take a year to smooth out these problems.

For now I’m holding onto my DTV Now subscription, but I will surely drop the Spectrum service if it does not perform better over the next 3 months.

by Betterthan0

While I appreciate being able to watch tv programming on my iPad via this app, the off-and-on service can be infuriating. Can’t count how many times I’ve been bumped off in the middle of a program with a message that the channel is not available at this time! Or when I tap on the Guide tab and a message tells me - the only user of this device and this app - that I do not have access to it and need to consult the administrator! What?! Yesterday, when I was blocked from accessing the Guide I tried to go to Live TV but the channel listing was incomplete, starting at USA. Sometimes shutting down and unplugging solves the problem but more often then not, the only solution is time. And by then the show is over and I’m no longer interested. For that reason, Spectrum gets a 3.

by JS 104

Ok. Lets start from the beginning. I would always use SpectrumTV for when my family would hog the tv. And we only have one. So what I would do, is watch movies or Nickelodeon or Disney. And I loved it. And it’s great. Now, recently, a new musical episode came out and I decided to watch it on Nickelodeon. But for some reason, at the time, NICKELODEON WAS REMOVED FROM SpectrumTV !!!! I mean, I know it was there because I would always watch Nickelodeon. What happens guys??? I mean, I love SpectrumTV , and I still use it. But.... this was just ridiculous and bad luck for me. How, because years ago my parents removed Nickelodeon from cable. And now, we need to pay $200 for that simple channel? And they took out Nickelodeon from the Tv app!?!?!? Thing that frustrates me is that my parents took out the channel for free, and I have to pay to get it back......