GMX - Mail & Cloud Reviews

YOU RUINED GMX I LOVED UNTIL YESTERDAY!!! You never needed these ads now suddenly you do! Put them right in the inbox!!! Sorry!!!!!! POOR CHOICE! Since the ads began appearing you cannot utilize the “move” or “trash” icons. If you try to, GMX completely crashes and closes. You’re relegated to “swipe-deleting” your mail even if that’s not what you intend—in order to go to the TRASH folder and hope it’s there. THEN you can use the appropriate icons and move it to the intended folder....What a shame the ads had to suddenly appear yet the customer service and usability of GMX are both greatly diminished!!!! I’ve worked in vain with support. They seem to not understand or aren’t reading the feedback I send...!???! Still continue to be frustrated and disappointed! I LOVED GMX until the ads started about two weeks ago. Have been told it’s so they can “provide superior customer service and support!!!” WOW!!!

I love the email but I find difficult to login if I lose my password or forget. The security images are too many of them, clicking and clicking and clicking its very enjoying and makes me want to quit sometimes using your platform. I am not a young person and it’s hard to see some of them. Maybe using a cell number would be a better way to retrieve or confirm my identity to reset the password. Rather than using the imaging system.
Many emails is using secondary cell system to retrieve lost password.
Sincerely,
CZESLAW KNOBBE

GMX is simple and straightforward. I use it for a lot of professional purposes, and it has never let me down. I really appreciate that, even though it’s free, it has minimal ads. That makes me curious about the premium version, and I might even upgrade to premium after many years of use, just to check it out. However, sadly I must now deal with lots of spam in my regular inbox. This started about 2 years ago, and there is no way to “report” it with one click like other web-based email services. You can only delete or move to the spam folder. Annoying. I wonder whether it’s a tactic to make users upgrade?

I’ve used this app mail via the web for years and have found it more efficient and user friendly than the more popular gmail, but I downloaded GMX for a second email address and GMX leave a lot to be desired.

There is no option to increase the size of the font which is unbearably small for those of us that are older or have visual impairments. This is changed quite easily on the web version. There are no amenities like color options. It is also very difficult to connect some files to send or save.

I’m actually disappointed with it because if you use it for larger mailings or group mailings it has a tendency to crash. I like this app but I wish they’d work on GMX and make it exactly like the web version and there is no reason it shouldn’t be!

Paste malfunctions when pasting from another email client like the default Apple iPad/iPhone Mail app into a new, clean email on this app Loses formatting. Embedded JPEGs will appear to import on paste but will not be sent. Tables will lose formatting. Text can lose formatting as well.

Oddly enough if you send a reply to an email received by this app, it is possible to paste into that reply successfully without losing formats and tables, but any embedded JPEGs in the COPY will still appear in the paste into this app but will not get attached and sent when you click on send.

Extremely awkward to use if you want to resend an email to someone new that you previously sent out to someone else. You can do this 10x faster using the default Apple iPad Mail app than you can using the this app client. All you have to do on Apple’s app is click on SEND AGAIN, change the recipient’s email address and send. Cannot do this easily on the this app mail client, and with paste not working well, it is cumbersome to find a workaround.

Tech support is poor. They suggested that I delete GMX and re-download and reinstall a fresh copy. That does not fix any of the above problems. Wasted my time doing this. They ought to have suggestions that actually work.

This email has everything one could need but is not messy. This is not like apps that have it all but you can’t find any of what it has. Meaning that GMX is laid out very well. It seems so clean. I do have a small complaint. I cannot leave the application open while I view some of the content I receive but only on my pc it doesn’t effect my mobile app. Oh and there was a one time thing that happened: one of my regular podcasts that is received in the email was blocked with a warning. That is not something I will be supportive about if it becomes a regular event. No one may choose another’s choice for them lest they pay the high price of being dumped, forever.

I opened a free acct to try with the intention of upgrading to a paid subscriber to get off of my other email for security and privacy concerns. All went well for about 6 months of testing before moving everything over to this app then all of the sudden I get a msg on login that my account login was blocked due to irregular activity and to contact support. I contacted support and got an auto reply that I will be contacted by support on my other email acct. Now going on 9 days and no word as to how to unblock and still unable to login. I did a search on “this app reviews” and see a lot of people complaining about the same thing. To make a long story short I will be looking elsewhere for a private secure email paid account. Going to check out proton and start mail. Something strange going on with this company.

I’ve long since quit using anything related to Google. I refuse to use any of the Microsoft options and I laugh at Yahoo! this app provides the freedom, “security” and ease of use that an every day type of email should offer. It’s not the most secure option out there that is free, BUT it does offer an end to end encryption that holds its own amongst the competition. A standalone desktop app would be a great improvement for all platforms, instead of the web-based option and the features within the mobile app could be enhanced, but I can submit a review a lot a later date to outline those ideas in detail.

When Verizon ended its email service, I looked around for a new email provider. I found this app. Instead of just one email address, I have three: one for business which is connected to one for just friends and family and companies I know won't share my email address, and one completely separate that will get all the commercial and political emails. It was slow for me, but I recently bought a new iPhone and iPad and I think GMX is functioning better. I also like the capability to save attachments in GMX .

I accidentally stumbled across this service probably 13 or 14 years ago and started using it. At one point in time I had 18 emails that loaded directly into this server. It made my email collection, sorting and saving very simple and also allows me to answer multiple emails from multiple addresses at the same time. I hear people complain about their email or email service all the time, but sadly using this app Mail doesn’t let me be able to sympathize with them🤭

I have been using this app since 2012 and find it to be the best service. I have other accounts but they are no match for this app.
There is no fear for security and that peace of mind is wonderful. When checking other sites scrolling through junk mail is time consuming, not so with this app. Junk mail in in junk mail and my mail is just that, mail.

I am very happy that I was told about this app and wisely chose to try it out. It has been my professional email provider ever since. The very few times there was an issue it was handled quickly and professionally.

The main issue has been that I must delete and download GMX because it shows that there are emails but nothing shows up in the inbox, trash, spam, or folders. Once I download it again everything reappears.


Thank you for the great service.
James Luisser

I have been a this app user for well over a decade and have never had any problems at all with their services which is pretty incredible for something that is FREE! I have been using this iPhone app for a few months now and it has been working great - fast secure and reliable. Two suggestions are to allow the pin to be more than four digits and to allow a dark theme for people like me with light sensitivity issues. But even as-is this is a pretty darn good app and service at any price - let alone free.

The Home Page is easy to navigate. I’m not sure about ads coming up yet or if there’ll be any. I don’t believe I’ve had that experience as yet. I have had the opportunity to use this mail service before when 1 & 1 services was where I parked my online business web pages. By the way that service was excellent as far as available web page template’s, shopping cart, etc. The cost was nominal and in line with less qualified packages.
Seriously,
K Fellers

If I could give a rating of 0, I would. Their e-mail service is NOT SECURE. My account was hacked within the last few days. I began receiving Sextortion e-mails threatening me if I did not send them money in the form of Bit Coin. These e-mails contained my correct password for that account. GMX works for the most part, however you cannot access your account via their website. When you try to log in it either tells you the account doesn’t exist or your username/password is incorrect. So forget about changing your password if your account is hacked because you cannot do this from GMX . Same thing has happened to a friend that uses this service. My advice is STAY AWAY from this company.

Good, reliable email service. I’ve been using this app for multiple years with no real issues. I prefer the PC interface but GMX is working well since the update. The service is free so the email and app get five stars. The program does what it’s supposed to do. Can’t ask for more. Not overburdened with ads. There are more ads now then there used to be, but it’s free. Most importantly, it’s not google. 🤣

The only problem I have with GMX is when I’m not signed in and want to sign in or I click an option that takes me outside GMX , it changes languages. For example I wanted to change the size of my spam folder and when I clicked that it took me to the German page and I couldn’t find anywhere on that page to change languages. Other than that, great app.

GMX does provide a good interface for managing your emails on the go and is very simple and easy to navigate. Consequently it doesn’t push complicated features that confuse the average user.

I do hope in the future they add a system similar to inbox by Google as they closing up shop, there’s a gap the market for a new inbox zero client. Maybe add a separate app so people can test it and not risk there normal email client packing up

I really don’t understand why this keeps happening, but I am repeatedly being asked to log in to my email on their app. It happens every time I send something to this app email from any other iPhone app. I don’t know whether they fixed the problem so I am reluctant to try it again. Otherwise I would give them 6, or even 7 stars.

Overall GMX is solid. It offers great services, most of which are free, and offers a good platform to conduct business on the cheaper side. There a bit of kinks that need to be worked out on GMX like freezing and being kicked out of GMX of GMX out of nowhere, but the service works on both a laptop and phone and is less complicated than navigating gmail at times.

I’ve been using the for a few days and am very satisfied with how well it works. The layout of all functions is excellent, making emails very readable and other functions easy to find and operate. I have used the full website version on desktop computers for several years, but this phone app is better than that style.

I had a very important email that was sent to my email. I tried to get in and I couldn’t log in. Password was never changed. They said to use recovery email. But I was in a constant loop of being told to contact customer support. They sent only the same link that did not work. I replied that it did not work. They resend same email with the same links which did not work previously. Then I get the exact same useless email yet again and the support person says that is the best they can do. I have had this email for over 15 years and all of a sudden I cannot access it and get zero help or support.

Ever since this app introduced ads into the inbox feed, GMX has become unusable. Error messages occur and GMX cannot connect to the this app mail server.

Also, using the web interface to write to this app technical support has been futile. There has been no response, even with detailed documentation and screen grabs.

I went from giving GMX a five-star rating to a one. Zero is unavailable.

this app is great, but I wish they would add all features I can access from my computer on their website and make this possible on my iPhone using their this app app likewise, such as having my this app calendar viewable for adding, deleting or editing important dates and times. However, I realize this is just a beginning. I hope they can copy ideas from Apple to improve their own app. So far, I love it and it is very clean.

JMR

this app is surprisingly smooth, works good and GMX is well welcome. Being a first time user I was gladly surprise with this app. One small issue, perhaps, that the calendar does not appear readily available on neither, my iPhone or iPad, like in gmail, or other emails, but on my iMac all features are available, and work like a charm. I am very happy using this app, and they surely deserve the proper recognition for their easy to use mail.