GMX - Mail & Cloud Reviews

GMX Reviews

Published by on 2025-02-05

🏷️ About: The GMX Mail app for iPhone and iPad is a powerful mobile solution for all your email needs. It allows you to access your email accounts wherever you are, ensuring that you never miss an important email. With the Mail Collector feature, you can combine emails fro... Show more


       


Overall Customer Experience 😎


😎 Positive experience
60.9%

🫥 Neutral
25.6%

🤬 Negative experience
13.5%

~ from Justuseapp.com NLP analysis of 15,204 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use

- Allows for multiple email addresses

- Capability to save attachments in the app

- Easy to sort and save emails

- Ability to answer multiple emails from multiple addresses at the same time



Read 26 Customer Service Reviews 😠💢

4.7 out of 5
Not Secure

If I could give a rating of 0, I would. Their e-mail service is NOT SECURE. My account was hacked within the last few days. I began receiving Sextortion e-mails threatening me if I did not send them money in the form of Bit Coin. These e-mails contained my correct password for that account. GMX wo... Show more

Buggy email client

Paste malfunctions when pasting from another email client like the default Apple iPad/iPhone Mail app into a new, clean email on this app Loses formatting. Embedded JPEGs will appear to import on paste but will not be sent. Tables will lose formatting. Text can lose formatting as well.

O... Show more

They block your account for no reason.

I opened a free acct to try with the intention of upgrading to a paid subscriber to get off of my other email for security and privacy concerns. All went well for about 6 months of testing before moving everything over to this app then all of the sudden I get a msg on login that my account login w... Show more

GMX App needs an upgrade

I’ve used this app mail via the web for years and have found it more efficient and user friendly than the more popular gmail, but I downloaded GMX for a second email address and GMX leave a lot to be desired.

There is no option to increase the size of the font which is unbearably small ... Show more

AWFUL ADS SUDDENLY!!!!

YOU RUINED GMX I LOVED UNTIL YESTERDAY!!! You never needed these ads now suddenly you do! Put them right in the inbox!!! Sorry!!!!!! POOR CHOICE! Since the ads began appearing you cannot utilize the “move” or “trash” icons. If you try to, GMX completely crashes and closes. You’re relegated to “sw... Show more

Clean and simple

This email has everything one could need but is not messy. This is not like apps that have it all but you can’t find any of what it has. Meaning that GMX is laid out very well. It seems so clean. I do have a small complaint. I cannot leave the application open while I view some of the content I re... Show more

Good, but tons of spam

GMX is simple and straightforward. I use it for a lot of professional purposes, and it has never let me down. I really appreciate that, even though it’s free, it has minimal ads. That makes me curious about the premium version, and I might even upgrade to premium after many years of use, just to c... Show more

Quality Email Replacement

I’ve long since quit using anything related to Google. I refuse to use any of the Microsoft options and I laugh at Yahoo! this app provides the freedom, “security” and ease of use that an every day type of email should offer. It’s not the most secure option out there that is free, BUT it does offe... Show more

Good app, certain kinks need to be worked out

Overall GMX is solid. It offers great services, most of which are free, and offers a good platform to conduct business on the cheaper side. There a bit of kinks that need to be worked out on GMX like freezing and being kicked out of GMX of GMX out of nowhere, but the service works on both a lap... Show more

Excellent Layout - eMails are very readable

I’ve been using the for a few days and am very satisfied with how well it works. The layout of all functions is excellent, making emails very readable and other functions easy to find and operate. I have used the full website version on desktop computers for several years, but this phone app is bet... Show more

Login is the only problem

I love the email but I find difficult to login if I lose my password or forget. The security images are too many of them, clicking and clicking and clicking its very enjoying and makes me want to quit sometimes using your platform. I am not a young person and it’s hard to see some of them. Maybe us... Show more

Good mail client and very reliable

GMX does provide a good interface for managing your emails on the go and is very simple and easy to navigate. Consequently it doesn’t push complicated features that confuse the average user.

I do hope in the future they add a system similar to inbox by Google as they closing up shop, there’... Show more

Great email app

The only problem I have with GMX is when I’m not signed in and want to sign in or I click an option that takes me outside GMX , it changes languages. For example I wanted to change the size of my spam folder and when I clicked that it took me to the German page and I couldn’t find anywhere on that... Show more

Login Problems

I really don’t understand why this keeps happening, but I am repeatedly being asked to log in to my email on their app. It happens every time I send something to this app email from any other iPhone app. I don’t know whether they fixed the problem so I am reluctant to try it again. Otherwise I wou... Show more

Solid Email Service

Good, reliable email service. I’ve been using this app for multiple years with no real issues. I prefer the PC interface but GMX is working well since the update. The service is free so the email and app get five stars. The program does what it’s supposed to do. Can’t ask for more. Not overburden... Show more

Longtime GMX user

I have been a this app user for well over a decade and have never had any problems at all with their services which is pretty incredible for something that is FREE! I have been using this iPhone app for a few months now and it has been working great - fast secure and reliable. Two suggestions a... Show more

Security

I have been using this app since 2012 and find it to be the best service. I have other accounts but they are no match for this app.
There is no fear for security and that peace of mind is wonderful. When checking other sites scrolling through junk mail is time consuming, not so with this app... Show more

It’s actually very simple, even for a stupid

I accidentally stumbled across this service probably 13 or 14 years ago and started using it. At one point in time I had 18 emails that loaded directly into this server. It made my email collection, sorting and saving very simple and also allows me to answer multiple emails from multiple addresses ... Show more

Quite Satisfied

When Verizon ended its email service, I looked around for a new email provider. I found this app. Instead of just one email address, I have three: one for business which is connected to one for just friends and family and companies I know won't share my email address, and one completely separate t... Show more

Easy Peasy

The Home Page is easy to navigate. I’m not sure about ads coming up yet or if there’ll be any. I don’t believe I’ve had that experience as yet. I have had the opportunity to use this mail service before when 1 & 1 services was where I parked my online business web pages. By the way that service... Show more

GMX

this app is great, but I wish they would add all features I can access from my computer on their website and make this possible on my iPhone using their this app app likewise, such as having my this app calendar viewable for adding, deleting or editing important dates and times. However, I reali... Show more

GMX Introduced Ads, Now Unusable

Ever since this app introduced ads into the inbox feed, GMX has become unusable. Error messages occur and GMX cannot connect to the this app mail server.

Also, using the web interface to write to this app technical support has been futile. There has been no response, even with detailed ... Show more

Absolutely Zero customer support

I had a very important email that was sent to my email. I tried to get in and I couldn’t log in. Password was never changed. They said to use recovery email. But I was in a constant loop of being told to contact customer support. They sent only the same link that did not work. I replied that it did... Show more

Works good

this app is surprisingly smooth, works good and GMX is well welcome. Being a first time user I was gladly surprise with this app. One small issue, perhaps, that the calendar does not appear readily available on neither, my iPhone or iPad, like in gmail, or other emails, but on my iMac all featur... Show more

Dianne Ryder
2022-01-15

Since the introduction of ads in between email messages and on the right hand panel on the email inbox my GMX webmail has been almost useless- 5 mins to deleat spam, messages do not load, or if they do they vanish- try again and "you have been logged out automaticaly" A real shame, because what was ... Show more

Amy Petrowski
2021-01-19

I would not recommend them. I suspect they are scammers or something They take your information and run. Try to open up an account with them was granted an account within minutes they decided to close the account for unknown reasons. I've never had an account with them previously nor have I heard of... Show more



Is GMX Safe? 🙏

Yes. GMX - Mail & Cloud is very safe to use. This is based on our NLP (Natural language processing) analysis of over 15,204 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for GMX Is 81.8/100.

Safety Analysis

81.5% of users say app is Safe 👍
81.5%

14.5% of users have Some Concerns ⚠️
14.5%

4.0% of users say app is Risky 🚨
4.0%


Is GMX Legit? 💯

Yes. GMX - Mail & Cloud is a totally legit app. This conclusion was arrived at by running over 15,204 GMX - Mail & Cloud User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GMX Is 100/100..

🔏 Privacy & Data Safety

GMX collected the following data from you:

  • Data Used to Track You:
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • User Content
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
adfree App $1.99
GMX TopMail $6.99
GMX ProMail $4.49
GMX ProMail $4.49
TrackFree $1.49
Cloud 30 GB $0.99
Cloud 150 GB $2.49
Cloud 30 GB $0.99
GMX ProMail $49.99
Cloud 30 GB $0.99


How was your experience with GMX - Mail & Cloud? Post a Review




Features

- Push notifications to ensure you never miss an email

- Access to emails on any iOS device (8.0 or later)

- Well-designed and tidy inbox for easy organization

- Mail Collector feature to synchronize all GMX accounts

- File backup solution for mobile devices

- PIN security for added email protection

- Customizable app design

- In-App-Purchase for GMX TopMail subscription

- Subscription automatically renews unless auto-renew is turned off

- Manage subscriptions through user Account Settings

- Terms of Use and Privacy Policy available for review.

  Contact Support
Developer:
GMX GmbH

Contact e-Mail:

Website: