Streak - CRM for Gmail Reviews

by Applelights

Let me start by saying the concept of this app is amazing. The only thing that could be better is if Gmail offered it natively buying doubt Google will ever push Gmail in that direction.

As of now on iOS 8 Streak does not work. It opens but clicking on an inbox causes it to crash every time. For a mission critical app this is very bad especially since iOS 8 has been in the hands of developers for months.

Looks wise they clearly don't have a modern designer working on the project but hopefully a full redesign will be in the works. This goes for Streak and the web interface.

A big issue is you can't integrate gmail labels with the system. Meaning you can't use far better apps like Mailbox app to organize your emails into pipelines.

You can track status of buckets but not the emails inside them which is unfortunate. So each email has to be its own bucket which then loses the greatness of having related emails in one bucket.

Support and training guides is very limited compared to another robust free product Asana.

If they hire great designers, developers and support staff this product could be amazing. But I think it's a few years off

by Hector_C

Streak itself is nice and lets you update your this app data while viewing your Gmail email.

Allows you to link this app boxes and pipelines to your email threads (conversations/subjects) from your phone; which in turn allows you to create reminder emails, add/edit opportunity information, notes, etc.

Big problem is something is going on with Gmail reader within this app. You cannot ZOOM into a PDF or other attachment in an email if opened through this app. Action also locks you into an open email that simply won't close unless you shutdown Streak .

Please correct this major issue that makes you have to switch back and forth with other email client apps to view emails with attachments.

This flaw makes this potentially great app impractical for use, in turn making it a low rated app in my view.

by Dutfsyjvstk

Could be good if it was consistent and had a lower price point option. Goes from free to about 40/month if you just want to access tasks. Can get that for nothing in most CRMs. Like the chrome extension except I keep refreshing to see my pipelines and freezes. Mobile could use a total interface overhaul so you can work from pipeline deals easily. I've tried it twice now and just can't make this fit.

by Operaqt

Many people use this app on their desktop to track when and where someone opens their email. Streak version of this app will not do that, but I have figured out how to use the tracking feature of this app on my iPad.

You must download an app called "Virtual Browser for Chrome" for $4.99. When in Streak , go to the Chrome Store, search and download "this app," go to your Gmail account, accept to use this app and then you are able to use the the feature to track when and where someone opens your email just like on the desktop version.

WARNING: Streak , Virtual Browser for Chrome is very annoying! Each time you open Streak , you must go through the process of downloading the this app extension again!!! It will also ALWAYS ask you to update to the premium version ($1.99/mo). I believe the this app extension will always work without updating to premium.

by Just_Me_Too56657

My previous long review was deleted by mistake, so I'll be short in describing flaws: fonts too large on iPhones 5,6, interface should utilize the real estate better, I would recommend dedicating a row of text to each email section for boxes and labels, currently they're truncated, makes it impossible to know which is which.
As for functionality, all other modern email clients already support swipe gestures to act on emails for reply, archive, delete, etc, the existing Archive function very poorly implemented.

Bottom line, Streak is usable when you can't be in front of your desktop, but definitely not a replacement. I have Streak installed since it came out, and I'm keeping it, waiting for the updates

by CarmelaVillareal

We are a company of "crazy brained" people who have a hard time keeping track of projects and tasks. this app is so easy. It's like nothing to tap into it from Google. And the format is so instinctual, the learning curve was not too bad. We are happy every time the this app crew adds or tweaks a feature. They seem to understand what we need.

by KWPP Broker

The only thing that has a glitch is opening attachments. Once I do, it won't allow me to return to the previous screen and I either 1) have to restart Streak or 2) restart the phone to use it again. An update with bug fixes is appreciated! Other than that, the system is the best I've ever seen!

by Benjhamilton01

this app has been amazing so far in keeping track of all my clients and everything associated. I'm excited to see where it grows too, but hope you guys will stay true to offering your services at an affordable price when out of beta!

I put 4 stars for one reason, and is because for Streak to be of a productive use for me, I need to be able to see the categories I placed emails from clients in inside gmail. I'm not sure if this is possible or not, but if so it would make Streak complete for me.

Also It would be fantastic if you could, in time, create an app specific to the ipad utilizing its screen size and allowing for multiple sections of information on the screen.

Overall though, fantastic service!

by Subterreign

I’ve been a user from pretty much the beginning. The recent major rebuild of Streak is incredible, providing so much more control over boxes than one used to have. No more setting Due Dates but then having to go back to the desktop version to add Due Times. That alone has been a long-awaited game-changer for my productivity, but the sleeker interface and better performance are also great. And I can see they also recently fixed a bug I’d reported so that attachments can be easily viewed at full scale in both iPad and iPhone versions. Dude, I can’t wait for just a couple more things like either ability to also access one’s Saved Views, or simpler or set sort preferences for boxes by stage, barring them just defaulting to by Due Date. While a few of its features I use rarely or never, I’m in this app and rely on it heavily every day, and the iOS version is now doing almost everything I normally need. Major props to the team behind it, and looking forward to next updates as always.

by Tomagain748

I'm a bit baffled by the negative reviews because Streak isn't the perfect app for reading email. It's purpose is to be the perfect app for managing your this app pipelines. It does a fantastic job of that - easily see what's in each stage, move items between stages, reply with your pre written responses. All good. I give four stars because of one baffling oversight. I am able to create a task and view it but I cannot mark it as complete or see a list of tasks that are due. In my case the issue is tasks need to be complete before something moves to the next stage

by Bdavis22

I really was excited to see this today. this app is an incredible product. On the whole, this app needs to be able to nest boxes or pipelines into a hierarchy. But, that isn't why this review is subtracting stars. The first deduction is for the fact that It can only read the Inbox with no other labels to work from. If you use mailboxapp, it is pretty tough to get a good work flow going hoping between the two. While you're at it, please allow us to keep pipeline's hidden like on the desktop. The second deduction is for just how buggy this version is. The this app boxing tool and app header disappears with functional loss. I'll be submitting screen shots and coming back here to update this as things get fixed. At the end of the day. I do wish Wrike, Mailboxapp/dispatch/boxer and this app were one harmonious product.

Update: I was able to get the bug to go away if I went into a pipeline and forced it to reload an email and download an attachment. So, this work around gives me enough hope to add the star back assuming a fix comes out soon.

by Another1234

Something has happened twice now with the login process breaking - or at least it has with two-factor authentication. The first time took a couple weeks but then a new version was released. This latest version broke again and it's been at least two weeks since it's been broken again. Basically, if you quit Streak , you have to go through the two-factor authorization again - even if you had clicked the "remember this device for 30 days". And sometimes other bugs will present themselves (unrelated- I think) which forces you to quit Streak but then you have to go through the 2-factor authentication again. I have to do it though since my business is running on this app right now. I just have an unreliable time with on on mobile which is a bummer :(. I'm sure they'll fix it, but potential customers should know that the iOS fixes are not speedy to be released.
EDIT: Appears that all I had to do was delete Streak altogether, and then re-download it for the login issue (above) to resolve. That cleared the specific issue up for me. I had been so desperate for this to work that I randomly tried that and lo and behold, that's what did the trick! :)

by Rocky4242

Finding myself in need of a crm tool, I surveyed my options. Each crm tool had to import your email/contacts and them you had 2 systems to deal with: your email and your CRM software. Then along comes this app! Just in the nick of time too, before I was about to over complicate my life. I love how I can make pipelines right inside gmail. Just doooooo it!

by Bill C 508

this app continues to amaze and surprise me! This is a terrific application!

by Thecelticsteve

Easy to use and integrated in with my Google Workspace acount so everything is in one place. You can't beat it!

by Robb Fitzsimmons

this app is indispensable in my Gmail inbox, and getting a mobile look is the logical next step here.

Great first version, and looking forward to future upgrades and features; these guys take excellent care of their product.

by Tolson32

Looks like it's going to work for about 5 sec then crashes. I would love to try it sometime. It seems like it will be a good product. Im leaving five stars because I think you can fix this and this review will become irrelevant.

by Steve Boerner

Expect bugs, but customer support is really awesome. They've fixed bugs i uncovered in a matter of days. Very good support. You'll hear others complain about price but to have gen on standby is well worth it. Feel like I know them. Tons of good webinars too. I'm riding with them as they improve as it's good but will be great

by TisSarah44

Great app. I've always loved this app and I'm really happy with the iOS app. It's easy to find what I'm looking for. I use this app to keep track of my customers and all of the emails I'm sending back and forth. Its been a huge value add and makes GMail wayyy more powerful. I love all of the features. My sales team is a lot more productive.

by TT Rennerstein

It gives me a way to organize org-wide processes in discrete steps and efficiently track and communicate about group follow-through. Streak is an elegant window into the state of each element/constituent/issue. Plan to spend some desktop time on setup - well worth it if you have a high volume of gmail based interaction and need another layer of structure.

by Electromatic89

This mobile app is a joke and completely useless. Its very frustrating as I use the Chrome extension all day on my computer and everything works great. The functionality of the iphone app... well what functionality? There is none

by Snooowbro

I can't log on... makes it impossible to use this app on mobile. Even when it used to work, the experience was slow, counter-intuitive and unpleasant overall. Really problematic as a long time this app user who is often on mobile. The low quality of the mobile app experience is making our organization consider alternatives for pipeline management.

by Junly777

Google is rejecting the sign-in process and I can't use Streak .

by HenryChatfield

Update: downgraded to one star. Now there’s not even an option to add an email to a box, essentially making Streak useless

Nothing about Streak works well.

There are so many small things that just don’t work.

Please spend way more time testing for bugs and fixes!

by Ponch211

Works well when it does, but when it doesn’t, there’s nobody to help. Literally, they don’t reply to emails... and I’m a paid customer...

by Rmarks82

The new upcoming feature just shows a server parse error. The email experience is still buggy. The desktop version is great. I wish the team over at this app headquarters would create a mobile experience that matched.

by Daniellem13

I honestly hate that I cannot use it on the iPad anymore. Streak isn’t compatible with the new software. I also dislike that you cannot add contacts to the new created boxes. It’s honestly pointless for me to use if I’m trying to use my time efficiently. It’s only good for just adding names and dates of when you talked to a person.

by Brad_7

I love the Gmail extension but everything about Streak experience is pretty subpart.

by Asflint88

I just started to explore this app and almost immediately stopped when I found the google apps are unsupported on iOS.

Streak is useless to me until that changes, unless there is some way to create spreadsheets within Streak .

by Jrproex

Streak is great for small business lead and project tracking if you use gmail based gsuite. For the next improvement it would be great to be able to add contacts from Streak and also delete from Streak .

by Bazindi

Most of the reviews for this application say that you can’t add pipelines or cards but I have been able to do Both and I just installed Streak 15 minutes ago. I love the desktop version, I’m still exploring the application but recommend it

by Kbbq888

Great complimentary for when you’re on the go :)

by Runtmg

Still needs work but giving it 5 stars for the impact it has had on me