Cox App Software
Company Name: Cox Communications, Inc.
About: Cox Communications, Inc. operates as a multiservice broadband communications company in the United
States.
Headquarters: Atlanta, Georgia, United States.
Cox App Overview
Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
Official Screenshots
Product Details and Description of
With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support. Using the Cox app you can: ○ View your service details ○ Manage your bill, view statements, update payment methods and make a one time or recurring payment. ○ Check your data usage ○ Stay up-to-date with outage alerts ○ Search and browse helpful troubleshooting and how-to articles ○ Message Oliver℠, our virtual assistant, or a live agent anytime with 24/7 support ○ Update your profile information or change your password ○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service We'll keep adding more ways to help you better manage your account.
Top Reviews
By Luvinheytell
My live chat with Sherieka
I gave 4 stars just because I am 5 stars happy with your employee Sherieka,(not sure if I spelled that right) however if it was based on Cox services, it would be more like a 2 star... I constantly have issues with my internet (literally daily) and the price for cable and internet is unbelievable! I am on disability currently and a very limited income. But due to the fact that I am restricted to my home most of my time, I have to have cable and internet or I would go crazy. It’s sad that people have to pay such outrageous prices.. However, back to my CSR, she was very kind, professional, helpful, and courteous during my live chat with her. I have had HORRIBLE and absolutely RUDE experiences in the past. She was a very nice relief considering what I’ve dealt with in the past. So a BIG THANKS to her!!! You should appreciate and reward your employees like her!
By Wdeadfanboyguy
Not enough data with normal plans
Cox said only 2% of its customers go over the 1tb of data well that would mean that the majority of its customers aren’t families/households of 2-4 people? Yea bs, wehave went over or hit the cap on several occasions. Basically you have to make sure you dont watch much of your streaming in 4k, thats what will push your data up fast. Unfortunately not all services (Disney +) have an option to keep from streaming higher than 1080p. So until cox removes caps on home internet i will not recommend.
By Sunflower63
Very disappointed in this company!!
When I first got Cox Cable many many years ago it was fantastic. I had it about a year, then a bad snowstorm hit. We were without power for a week or two and then cable for a couple of weeks after that. It was not the company’s fault for being hit with this storm but they made it right with the customers with a prorated fee and a few free movies. When I moved away I told lots of people about cox cable and how they went the extra mile. Now I have moved back to this area and am being charged crazy high prices and only getting about half of my subscription. I really think think when things go bad the company should at least show they care.. not sure if any of this is showing up, as soon as I hit a 2 star review my typed message disappeared!
