StudentVUE app not working? crashes or has problems?

StudentVUE Status

Published by Edupoint Educational Systems on 2023-12-06

The StudentVUE Mobile application helps students stay informed and connected by
providing day-to-day insight into their own academic experience. StudentVUE
Mobile works with the Synergy™ student information system in much the same way
as the StudentVUE web portal, allowing students to stay on top of upcoming
school events, classroom happenings, assignments, tests, and academic
performance.

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Most reported problems

Reported Issues: 5 Comments

By Sophia 7 months ago

Whenever I log in it just says ERROR: -10.2 Idk what it means and nobody I’ve asked knows how to deal with it

By Micah Austin 1 year ago

When I click on the studentvue rialto link it says : Please click here if the page does not redirect automatically ... or Hmmm… can't reach this pagetvue.rialto.k12.ca.us took too long to respond

By bk 1 year ago

app won't let me log in

By Sam 1 year ago

app crashes when i try to log in

By John Maxwell 1 year ago

Whenever I try and log into studentvue it says I have the wrong district url error code 100

Common dislikes about StudentVUE app

- Glitch where it says all grades are F's

- Grades not color coded

- Teachers expect students to turn in all work on time

Have a Problem with StudentVUE? Report Issue

Common StudentVUE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot StudentVUE app on iOS and Android devices. Solve all StudentVUE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

StudentVUE iPhone Issues and Solutions

StudentVUE iOS app crashes, not working, errors
StudentVUE iOS app network issues
StudentVUE on iOS has black/white screen

StudentVUE Android App Issues and Solutions

StudentVUE has errors/crashing/not working
StudentVUE server network connectivity issues
StudentVUE has black screen

StudentVUE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever StudentVUE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix StudentVUE app crashes or not working on Iphone (iOS):

Close and restart the StudentVUE app on iPhone
Update StudentVUE app to the Latest Version for iOS
Uninstall and reinstall StudentVUE iPhone app
Update your iPhone to the latest iOS version

Fix StudentVUE on iPhone unable to connect to server/internet connection issues::

To resolve StudentVUE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix StudentVUE black/white screen (blank screen) on iPhone:

Follow the StudentVUE iOS app troubleshooting guide Here →

StudentVUE Android App Issues and Solutions

Fix StudentVUE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent StudentVUE app issues:

Force Stop the StudentVUE App
1. On android, goto "Settings" » click StudentVUE app. » click "Force Stop".

Update StudentVUE to the latest version on PlayStore

Clear StudentVUE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "StudentVUE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch StudentVUE.

Fix StudentVUE unable to contact server/ StudentVUE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click StudentVUE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got StudentVUE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch StudentVUE on android.

Solve StudentVUE black/white screens issue on Android:

Follow the StudentVUE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Edupoint Educational Systems, developers of StudentVUE.

100% Contact Match

Developer: Edupoint Education Systems

E-Mail: [email protected]

Website: Visit StudentVUE Website

58.33% Contact Match

Developer: Instructure

E-Mail: [email protected]

Website: Visit Instructure Website

About this app

The this app Mobile for the iPhone/iPod Touch app uses the same user login as the web-based this app portal. If you need help please contact your School District’s Administration office for access URL and this app login information. • Only school districts using the Synergy™ student information system version 6. 5 and higher can support the this app for the iPhone application. • The this app Mobile for the iPhone/iPod Touch app uses same user login as the web-based this app portal. The this app Mobile application helps students stay informed and connected by providing day-to-day insight into their own academic experience. this app Mobile works with the Synergy™ student information system in much the same way as the this app web portal, allowing students to stay on top of upcoming school events, classroom happenings, assignments, tests, and academic performance. Students can view their classroom assignments and scores, attendance and more. Please contact your School District’s Administration office to verify Synergy™ version and this app login information.