Getaround app not working? crashes or has problems?

Getaround Status

Last Updated on 2023-07-01 by Getaround, Inc.

I have a problem with Getaround

Are you having issues? Select the issue you are having below and provide feedback to Getaround.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

62.5%

Crashes

25.0%

Connection

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Getaround Problems 😠👌🔥

- App process is very inconsistent

- No free time to inspect the car

- Mystery stains on the car

- No phone number to call customer service

- No response from customer service

- Brake line pops during trip

Have a Problem with Getaround - Instant Car Rental? Report Issue

Common Getaround Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Getaround app on iOS and Android devices. Solve all Getaround app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Getaround iPhone Issues and Solutions

Getaround iOS app crashes, not working, errors
Getaround iOS app network issues
Getaround on iOS has black/white screen

Getaround Android App Issues and Solutions

Getaround has errors/crashing/not working
Getaround server network connectivity issues
Getaround has black screen

Getaround iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Getaround app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Getaround app crashes or not working on Iphone (iOS):

Close and restart the Getaround app on iPhone
Update Getaround app to the Latest Version for iOS
Uninstall and reinstall Getaround iPhone app
Update your iPhone to the latest iOS version

Fix Getaround on iPhone unable to connect to server/internet connection issues::

To resolve Getaround network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Getaround black/white screen (blank screen) on iPhone:

Follow the Getaround iOS app troubleshooting guide Here →

Getaround Android App Issues and Solutions

Fix Getaround not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Getaround app issues:

Force Stop the Getaround App
1. On android, goto "Settings" » click Getaround app. » click "Force Stop".

Update Getaround to the latest version on PlayStore

Clear Getaround App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Getaround app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Getaround.

Fix Getaround unable to contact server/ Getaround internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Getaround » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Getaround » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Getaround on android.

Solve Getaround black/white screens issue on Android:

Follow the Getaround android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Getaround, Inc., developers of Getaround.

About this app

Find and book the perfect car for any occasion for as low as $3 an hour––this app is your transportation solution for road trips, errands, commutes, and weekend getaways. Just download Getaround and start renting a wide variety of cars, from a Toyota to a Tesla––no subscription is required. Our car rental platform provides over 5 million users with instant access to car rentals, by the hour or day. Own a car? Instantly rent and unlock great cars nearby from your phone. Make $1,000s to offset the high costs of car ownership by sharing your car on this app. Joining is easy. Unlock with your phone, and you’re ready to go. IT’S GO TIME. this app makes carsharing easy! Insurance and roadside assistance are included.