Getaround app not working? crashes or has problems?

Getaround Status

Last Updated on 2024-11-12 by Drivy

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17 User reports:
App has problems

User reports 17

⚠️ Most reported problems ⚠️

Not working

76.5%

Account

11.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Getaround Problems 😠👌🔥

- UK version of the app needs better localization and some major features are done via web instead of within the app

- Limited filter options, especially for transmission selection

- Payment process can be difficult for non-European users

- Terrible customer service

- Account blocking without proper reason or notification

- Verification process can be time-consuming and require additional documents.

Have a Problem with Getaround - Car rental? Report Issue

Common Getaround Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Getaround app on iOS and Android devices. Solve all Getaround app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Getaround iPhone Issues and Solutions

Getaround iOS app crashes, not working, errors
Getaround iOS app network issues
Getaround on iOS has black/white screen

Getaround Android App Issues and Solutions

Getaround has errors/crashing/not working
Getaround server network connectivity issues
Getaround has black screen

Getaround iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Getaround app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Getaround app crashes or not working on Iphone (iOS):

Close and restart the Getaround app on iPhone
Update Getaround app to the Latest Version for iOS
Uninstall and reinstall Getaround iPhone app
Update your iPhone to the latest iOS version

Fix Getaround on iPhone unable to connect to server/internet connection issues::

To resolve Getaround network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Getaround black/white screen (blank screen) on iPhone:

Follow the Getaround iOS app troubleshooting guide Here →

Getaround Android App Issues and Solutions

Fix Getaround not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Getaround app issues:

Force Stop the Getaround App
1. On android, goto "Settings" » click Getaround app. » click "Force Stop".

Update Getaround to the latest version on PlayStore

Clear Getaround App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Getaround app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Getaround.

Fix Getaround unable to contact server/ Getaround internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Getaround » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Getaround » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Getaround on android.

Solve Getaround black/white screens issue on Android:

Follow the Getaround android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Drivy, developers of Getaround.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Getaround Website

Privacy Policy: https://www.getaround.com/privacy

Developer: Getaround

52.94% Contact Match

Developer: Getaround Europe

E-Mail: [email protected]

Website: 🌍 Visit Getaround Florida Website

About this app

Rent one with the this app app, you’ll always have a car whenever and wherever you need one. this app is the world's leading car sharing platform, with 70,000+ cars and 5 million users in 300+ cities. I prefer to book cars from car owners on Getaround than to go to an agency. Fast and effective. “I’ve used it for 4 years to rent my car. Very easy to use. “Really practical. Getaround unlocking system that allows you to open a vehicle with your phone is perfect. “Very convenient for car renting in London. No hidden costs. All rentals are fully insured by Allianz and covered with roadside assistance by the AA. “Much cheaper than traditional rental, and cars closer to home. “Super! Suitable for drivers from outside of EU with valid international driving permit. “Perfect app to rent your car when you don't need it and get some money. Need a car for an hour day, or week? The principle and Getaround are awesome! Sharing is caring !! - France: Paris, Lyon, Bordeaux, Lille, Marseille, Strasbourg, Montpellier, Nice, Roissy-Charles de Gaulle Airport... - United Kingdom: London, Heathrow Airport and more to come...