PlayStation App app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
56.1%

Login
24.2%

Photo/Video
7.6%

Something else
7.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PlayStation App Problems 😠👌🔥

- Issues with adding funds to PS5 account

- Unable to copy and paste messages

- Unable to customize profiles and group chats as much as older version

- Unable to download game and add-ons without Wi-Fi

  5 Reported Issues: 😵🆘🛟🚨📢

Kurtis Knopf
2024-02-20

Logged me out and unable to log in on chrome or the app whe using cel data or wifi . It immidately promps me with server timeout

LJ
2023-01-05

For the past month I've been having serious issues with the app. Like another commenter mentioned, I cannot type more than a word or two without it freezing. My friends are also having issues. I really don't like Discord, but I think we're going to have to utilize it because the PS app is just so bad. I have also performed troubleshooting to no avail.

Jay McNamee
2022-12-30

Since the Dec. 2, 2022 update I cannot send a message more than a couple of words long without the app freezing and eventually crashing. I've done trouble shooting, I've added a new keyboard and I've uninstalled and reinstalled the app. Several psn friends are also having the same issue. The problem is so bad we've actually created a discord server just to message one another

Jay McNamee
2022-12-30

Since the Dec. 2, 2022 update I cannot send a message more than a couple of words long without the app freezing and eventually crashing. I've done trouble shooting, I've added a new keyboard and I've uninstalled and reinstalled the app. Several psn friends are also having the same issue. The problem is so bad we've actually created a discord server just to message one another

RYAN
2022-09-10

app crashed and wont let me sign back in

Showing 1-5 of 5

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Common PlayStation App Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PlayStation Mobile Inc., developers of PlayStation App.


Verified email ✔✔

E-Mail: psapp-contact@sony.com

Website: 🌍 Visit PlayStation App Website

Privacy Policy: https://www.playstation.com/legal/privacy-policy/

Developer: PlayStation Mobile Inc.




About this app

See who's online, voice chat and send messages, and discover deals on PS Store. • See who's online and what games they're playing. • Voice chat and send messages to your PSN friends, hang out online, and plan your next multiplayer session. • View other players' profiles and trophy collections. • Shop for new releases, pre-order games, and check out the latest deals and discounts on PlayStation Store. • Get your daily fix of gaming news from the world of PlayStation. • Stay up to date with notifications and invitations on your phone lock screen. • Download games and add-ons to your console, so they're ready when you are. • Manage your PS5 console storage if you run out of space while downloading. • Get ready to play with quick sign-in and remote game launch on your PS5 console.  Stay connected to your gaming friends and the games you love to play, wherever you go with PlayStation App.  Account for PlayStation Network required to use PlayStationApp.  Content available on PS App may vary by country/region.  Some titles shown above may not be available in your country/region. “PlayStation”, “PlayStation Family Mark”, “PS5”, and “PS4” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.