PlayStation App Reviews

I love the new update, It looks great! But there are so many things from the older version that i believe makes it better than the newer version. Being able to customize your profiles look by changing your cover image, profile color, and more was a huge deal for me. Customizing group chats was another cool thing. You can do it in the new version, but it has to be with more than two people. In the new version you can’t do as much as the older version. profiles just look so dull to me now. When you start PlayStationApp you can see what your recently played games are. When you go to your profile, you can also see what your recently games played are. I think that’s unnecessary and boring. I preferred the old layout. Being able to see your friends, who you’re following, and followers was a lot better. Same goes with seeing friends profile. I really don’t want to see just mutual friends. The what’s new page was also removed. I thought that was a great way to see what your friends are up to. what games they started playing and trophies they’re achieving. I love that you can download games to your console and make purchases though PlayStationApp . It’s a lot faster than doing it on console.

after just recently switching to the ps4 after a long time of my buggy ps3, i’m still new to not only ps4 but also the ps app. PlayStationApp is useful don’t get me wrong and the update was really nice but as a gamer who’s always on/in a voice chat the update is kind of annoying. i’ve seen a couple other people have the same problem and i really suggest you fix this for people who like to use wireless gear.

my problem is that i don’t own any wired headsets, and in order to do my voice chatting from my phone it needs that. i know, i can just go to my nearest store and get a decent wired headset but it’s a waste of money if i spend all this money on wireless gear just for it not to be compatible with playstation.

on a good note, the UI is way easier. i used to have a lot of trouble on the older version and often some features wouldn’t even work. (such as buying games) luckily this update is better. and now since we can link our consoles it’s 10x as easier for me to get games since at times of the year i’m across the country from my ps4.

The PlayStation app works quite well, as I’ve encountered few glitches or bugs, though it can be hard to navigate compared to the old way. However there are some issues that I have with the PlayStation Network that apply to PlayStationApp. First, you can no longer change your cover image from PlayStationApp , or the website for that matter. I have no idea why they removed this feature as now it’s much more difficult to change the cover image, and it often looks worse because you’re having to take a screenshot of something rather than download the image. Second, Playstation does not allow you to delete shared media so if you post anything, it stays on your profile. This is another feature that seems so obvious to have, as sometimes you post something and later don’t want to see it. Third, when you become friends with someone, you automatically follow them and they follow you back. But if you unfriend them they will still be following you, and you can’t make them unfollow you unless you block them. Once again, it seems only logical to have the ability to control who follows you and who doesn’t but Playstation does not allow you that. If PlayStation could give more freedom to users it would make their network much better.

This new update is pretty bad, has added a number of issues in the PS4 system, as well as not being able to add people to your friends list from the invites you receive. It’s extremely annoying, and I’m almost wondering if it would be easier to switch to XBOX. I’ve been an avid ps fan since the ps1, have had every system available. Now it seems like they don’t care about the people playing anymore, or people who stream. Why can’t we use remote play to play from our PS4 and stream the gameplay as a secondary screen to a PC or Mac, to then use things like OBS. Instead you have to connect your controller to the pc, yet be under the same network. Why have the lag when you could just have the controller connected directly to the PS4 pro and stream from the computer without the lag? What’s up with these issues? I’ve contacted Sony support for the PS4 and have gotten the messaging system ended as soon as I ask any question. It’s seeming extremely dishonorable what SONY has done in the past 6-7 years. I’ve even offered to buy the M.A.G. Streams back to create a new game comparable with the PS4-ps5, with no luck, no contact information, and absolutely rude feedback from SONY.

Why did you take away the ability to sort games in the store by release date? Or any other criteria for that matter? Do you not want people to buy games anymore? It sure seems like it. This applies to the PS5 UI too by the way. I really don’t want to see the best selling games and have no way of changing the sorting. In fact, I find myself not browsing for new games at all anymore. I used to buy games all the time on impulse, but now I never do because you have made it so hard to find new games and add-ons. Great job Sony! I hope you are compensating indie developers somehow since you obviously only want people to see the most popular games that everyone already has on the storefront in PlayStationApp and on PS5. Like for real, maybe let people choose how they want PSN games sorted. The way it is now is total trash and I can promise your losing money because you have made it so hard to look for new releases now. I guess you are selling so many new systems you don’t even care. Cheers! I’ll add this to the growing number of apps that are now less functional for the sake of a new slick user interface. Good designers apparently are in short supply these days in PlayStationApp world. I’ll pray for you.

I really love the newly designed look and UI of the PS App, a great leap in my opinion, but still lacks behind the Xbox/Game Pass Apps. They have the Photo Gallery right there in the bottom of the interface that lets you see your captures, photos or videos. Just like Stadia. Theirs is right at the bottom of under the games you have. I realize how much work it might take to implement this into an all new designed app, and how much space it could take up to build servers or cloud service to store all photos from the PlayStation family; but your app is behind. 5 stars once it’s added as a feature but it’s just great for now. I only use it rarely because of this lacking (important mind you) feature. Because having to upload to Twitter then save tends to degrade not only the video but wastes time when I could just open PlayStationApp and save or download the video/photo. Then I’d use this religiously. But still, great job Sony/PlayStation and devs that develop all these, it’s still phenomenal.

PlayStationApp is definitely better than the old PlayStation app now that it combines everything, although it does not do this very well. The UI is decent but it’s not as fluid as the original UI and has some pointless screens especially in the messages/parties/friends tabs. The overall PlayStation search a user system is broken and annoying now too. You used to be able to search a player’s gamer tag and see the 1 and only result of their name, but now searching a gamer tag often shows a list of unrelated users and friends who share key words with the name you searched and lists the one person you searched somewhere in the middle of all of that and if you’re lucky they’ll appear as the very last result. Sometimes the user won’t even appear at all and you have to go through the same process on the console to get what you want. Also I miss the feature to turn on the PlayStation from PlayStationApp if both were on the same network. Overall combining all the PlayStation apps was definitely a necessary move, but in doing so we have lost key features from each of the individual apps and some very simple features are too hard to access on the new app now.

1st, there is no wishlist. I don’t know why the felt like this feature was unnecessary. Having a wishlist actually got me to spend MORE money. Now if there’s a game I’ve been waiting to go on sale, I just have to remember which game it was in the first place and scroll through all the deals to probably not find it anyways. It was a nice way to have a list of all the games I thought looked interesting that I might pick up someday. But nope. It’s already hard to find indie games on here so if you come across one you might pick up, you’d better write it down somewhere. Makes me think they want to make it harder to get deals so they can get people to pay full price more often.
2nd, it’s glitchy. I’ve put 3 games in my cart, but when I try to pull up the cart it’s just a blank screen. Like nothing on it.
In conclusion, it looks nice. It’s easier to scroll through. But I don’t really think they have the consumer as the priority right now. It seems more like they care about the look and pushing the Triple A titles. I hope there are updates that make improvements because PlayStation has always been my go to.

Only thing the feed lacks is having people’s game clips saved and being able to download those clips from PlayStationApp to our phone which is what Xbox allows and does. If it did that or could be added that would be great. Hopefully when the PS5 comes out the trophy system will improve showing progression, like when u got to get 10 of something have a meter, or say the amount I collected, so u know ur progress. Steam and Xbox both do this and that would be a cool add on which would affect PlayStationApp as well. Also making messages and ps app one app would be nice. I hated that when Facebook did it and not a fan of having multiple apps to keep up with. Other than that, great job and I’m liking everything else that’s being done thanks PS peeps for the good times.

PlayStationApp has potential, but now it’s missing so much. The ability to post things from your phone to the What’s New section and the fact that the What’s New section is completely gone (no bueno) being able to comment and like your friends achievements or posts is what made the PS app stand out on top of any other gaming app that’s out there. Messages being intergrated into PlayStationApp and the fact that you can actually buy things off the PSN are both welcomed changes, but all the accessibility that was in the original app needs to return. Profile customization, themes, I personally enjoyed the fact that close friends or family could see your actual picture with the Avatar made it so much more personal. If those changes are to occur I would not just recommend PlayStationApp, but if you have a PlayStation, you NEED PlayStationApp. As of now though PlayStationApp is just...meh*...hope to see these changes in the future, but this is a decent start.

To start this review I love the UI and features the new update has, and I think it was a lot better compared to the one one. my problem comes when I try to join a voice chat on my phone. I have tried multiple times to use a wireless headset connected to my phone in order to use the voice chat feature but PlayStationApp doesn't seem to support that function so I'm forced to use earbuds or my speaker in order to talk to someone on the voice chat. I find this incredibly annoying that PlayStationApp , which is made for phones in order to be easy to use, does not let me use the audio device of my choice to communicate via voice chat. I don't think I should have to be forced to use specifically earbuds on PlayStationApp when I prefer to use my Bluetooth headphones which have better audio quality. It would be nice for the voice chat feature to be more accessible when it comes to what audio devices you can use with it.

PlayStationApp console and everyone that works there is so beyond the special class in 5th grade you can’t send anyone anything that’s says one bad word in it you can’t do anything from now one I’m done with this dumb console and PlayStation wouldn’t recommend buying this junk if you are just getting into gaming be a man and buy a Xbox that has more outstanding reviews than a Chinese Peice of junk atleast Xbox was actually the number one selling when it first came out and when the 360 came out PlayStation had nothing to work with just slapped a few peices of plastic together and said $300 if PlayStation came out with anymore consoles I would buy them and use them as a stand for my dirt bike if any of these smelly people know what one is my point is don’t them for the look or anything atleast Xbox is a you know what a female dog when it comes to sending one or two bad things to a person that was being a female dog in a game that’s for children I play bc atleast the season 1-8 was actually but no we had to move to chapters and this other stuff bottom line don’t buy a PlayStation!!!

The new UI is great. Navigation is smooth, and it’s fairly easy to get around. However, I just skipped the PS Store Black Friday sale because of PlayStationApp. Why? No Wish List. And no filters in the store. I am new to PlayStation (lifelong gamer elsewhere), and I did hours (HOURS) of research on the best PS-exclusives when I got my console last year. I added all the ones that interested me to the wish list, and that wish list is how I buy games. I previously opened my app, looked at my list, and boom. After spending the last 20 minutes trying to find the Wish List, I realized it simply wasn’t there. I don’t want to spend any more of my day scrolling through countless games, with no easy way (that I can ascertain) to filter games or find a wish list. Please bring back the wish list, and please add easy-to-use filters on the store.
Side note- PlayStationApp seems like a great place to edit and share screenshots and such, but again, no easy way to do so.
So much is so right; it can be much better.

PlayStationApp itself has grown as far as U.I. For example, the Playstation Store is now easier to navigate and find, such as most everything in PlayStationApp , but I give it such a low rating because, for me, the past version of PlayStationApp had two really important features that kept me using PlayStationApp often. The first feature is the where it allows you to turn on and off your PlayStation while connected to the same Wi-Fi as your PlayStation. I used to always do this when I was too lazy to get up and turn it off while I was laying in bed on my phone, but now this feature is gone. Not only this, but another feature with the ability to text other players and friends is gone as well. They have another app for these features, but it would be such an inconvenience to download two different apps to do the same thing you used to be able to do in one app, and thus this justifies my rating of PlayStationApp . One star for one feature plus one extra star for the importance of the features.

I personally always use PlayStationApp when I'm on the go, or when I'm unavailable and my friends want to know where I am. Overall, I haven't experienced any flaws in usage and have had an extremely smooth experience.

This issue is still related to PlayStation matters, but this is about the website. I have had a recurring problem of when I attempt to add funds to my PS5 account, about 90% of the time it will state that something went wrong, try again later, so on and so forth. I spend a good thirty minutes trying to get the website to actually add the funds. Apparently from research this is just a PS5 problem? I still love PlayStationApp , just thought I would try to spread the word to the devs and get them to look at the issue. Kudos to you for reading this review!

PlayStationApp is good but it needs improvements like if someone invites you to a party, and you don’t have a mic to connect to your controller. This is a repeating problem, but with my suggestion. It’s to add a function of joining your friends party or heck even having a function even having a mic setting and yet you can’t use it. Here’s another improvement that I suggest, Make sure that if you get an invite to the party, you can actually join the party and chat not giving us the option to get a mic. No doing that., just makes it a waste of time. Do the most good thing and do it. Don’t leave the people without mics. Make sure that they get the best gift from you Sony. Do these improvements and you won’t have a BAD rating. That’s why I’m giving Sony and the PlayStation app, a 3.5 stars. If you do these improvements I’ll even give you a 5.5 out of 5 for making the best app. So without furthermore I bid you a farewell.

my game ( marvels spiderman) has to redownload, and unfortunately i can’t download it again. i don’t even have wi-fi. i have used multiple hotspots and waited for days so it would download along with ALL 3 of the add- ons. this is really frustrating because i have already beat the game and all the add on missions and now i will lose all of my progress. if my playstation is gonna continue to do stuff like this im considering switching to xbox because i don’t have the time or wi-fi for this to keep happening. i waited days for this to download because the game itself was 61 GB. and the add ons were about 5 GB all together. i don’t know what to do at this point and i am beyond frustrated. i play this game almost every day and i love it. if this isn’t fixed by playstation soon then i am giving up on this company and switching to xbox because i can’t afford for this to keep happening. i have invested so much time and money into this company and it can’t even let me atleast keep the games i love.

My friend and I told me to game share. I said yes like a good friend would because him and I need each other games. While i was gonna give him my account my PlayStation signed me out, because i have like 5 passwords and i signed me out on my (I think) 3rd try. After i found out what my password was my Playstation was bugging out and being hard to control. So what a normal person like me would do is go to customer service and talk to this Bot. The bot did almost nothing but self check myself. After this I verified my e-mail and my Playstation said I didn’t verify my e-mail. So then I waited for 2hours thinking i was locked out of my playstation, because it provided information saying “You could be either locked or not verified” I assumed that was the cause. Me and my friend always had problems but this has never happened before. Then again my friend got signed out twice before and lost his account and he wasted more than 100$ on his playstation. #WhatAWaste #FixYourProvidence

I have a problem when it comes to messaging people on psn. My problem is that I’m unable to copy and paste. It really is a problem because my friend was trying to send me a link to a warzone stunt and I was unable to click it because it said the url was hidden. I assume he had to type in the link and he shouldn’t have to do that. And I was trying to send him a link to one of my exclusive videos and the link didn’t work for him either. It’s really annoying when you’re unable to send links and copy paste. I’m sure a lot of other people are having the same problem. If an update comes for the ps app that allows you to copy paste and send links, that would be really great. Thank you for understanding.

A nice change for sure as the old app was getting a little outdated. Pluses - Interface looks really nice and organized well. Setup is easy and overall a nice update from the previous app. Minuses - Portrait mode on the iPad has been removed. This is a big bummer as using an iPad Pro 12.9 in portrait mode for browsing and typing is a awkward. Not sure why that feature was removed. All iPad apps should support both orientations. Also, they removed the ability to add favorites from the online store. This was a great feature as you could essentially add a bookmark to a game or games you may want to purchase in the future. On the Nintendo Switch not only can you favorite games but they’ll let you know when those games go on sale, which is really nice. Overall a nice start but needs some improvement to make it really great.

The PlayStation app has lots of good features and helps me know when to play on PC or PlayStation. The big problem is that for user that doesn’t use the PlayStation app very often I often find myself signed out of the PlayStation app every update! Is insanely frustrating because I would love to be able to talk with people that are messaging me through my phone instead of having to turn on the PlayStation but I have to sign in again and again and sometimes my password doesn’t even want to work on here.
The worst part about PlayStationApp is that it’s separated from the other two core features of PSN! Communities and messages are both part of separate apps where as with Discord there are no separate apps for different features. Even Xbox is better than PS in this area.

The PlayStation app needs to be turned into one app not three, And PlayStationApp needs to calm down with its security settings. I’m not hosting a US nuke control server via PlayStation... or am I?

I would have started at 4 stars and then given you 5, but I felt like you wouldn’t fix what I’m asking for. I think the UI is pretty good and works fine on iPhone X and I have few issues with it. BUT, there are 2 things I REALLY want changed and I don’t know if I’m alone here, but I think they would make the experience a lot better.

1.) On the PSN feature of PlayStationApp , it is confusing to navigate. The part that is confusing is the back button. It is too hard to find and the X button kicks you out of PSN leaving you to start all over. This is annoying esp if you are shopping.
2.) I use the PS Communities app ALOT and I like to post photos. Offline! It would be nice if I could access my photo gallery from my phone, even if it meant being hooked up to WiFi and being in the vicinity of my PS4.
Now, is that asking too much? If not, please change this. Thank you!

When I first started using the PlayStation app it worked very well because I would only use it to check which of my friends were online when I was away. Now however I want to be able to look at what I have clipped on my PlayStation to be able to show people. But sadly that is not a feature on the PlayStation app. Another thing is that PlayStation makes 5 different apps (messages, second screen, vue, the actual PlayStation app and communities) when all these could just be one app. On top of this is have 3 of the above apps and every time there is a update I have to log back in on all 3 apps and go through 3 different spam tests which are just downright annoying. Finally when I go to access the PlayStation store I am taken to a website that for the most part is hard to work and confusing. In the end until Sony makes a better app that works well on iPhones and is all one big app I and many other users will be forced have limited use.

Update:
Love the new update and pretty much fixed everything I had mentioned expect the streaming stuff which doesn’t matter cause I have the twitch app. Great UI, I’m very surprised by the new update.

Old Review:
PlayStationApp design is great and all but the fact that the psn store is not built in is horrible, instead it directs you to the psn website in safari. I would like to purchase content from PlayStationApp not log in to the website and buy games or dlc, makes no sense. Also the live from playstation feature can at least send you to the twitch, and ustream apps instead of the website. It would also be great to integrate ps3 and psvita content if they add a built in psn store. If they just fix those things I would give PlayStationApp 5 stars.

I just bought an Xbox. After dealing with this terrible app that keeps getting split apart, it was an absolute joy using the singular Xbox app. It is fast, it works, it is comprehensive, and I can even join parties from my phone.

The PlayStation app is a complete and utter joke. It barely works. It lags. Sony can’t even manage to put all of the functionality into one app, splitting it up into several. It is constantly making me sign in again. I swear to god, every third time I open PlayStationApp I have to sign in. I have had to sign into the Xbox app exactly one time.

Basically, Sony doesn’t know how to make an app. You might not think that’s a big deal, but think about it. If they can’t manage this, how well do you think they’re managing other things like security? Probably not well. Originally I got the Xbox only for backwards compatibility, but after seeing how many things Xbox does better than PlayStation, I am switching over entirely.

Update: PlayStationApp basically listened to me and many other who also made suggestions. As I said before, PlayStationApp needs to be similar to the Xbox app but I believe they made a huge improvement beyond my expectations I have to say, it’s easy to use, clean, smooth, no more bugs, and an excellent app in general

PlayStationApp was working fine, even though it had its moments where it signs you out many times, now I can't even sign in anymore, i tap sign in, loads, and does not do anything. I believe they need to look at the Xbox app as a great example of a console app for your phone, everything is very clean and easy to function.

The ”players you may know” functionality is no longer working, at least for me, both when using my ps4 & ps app in Europe. It used to always suggest around 40 people I might know but all of a sudden they all disappeared and now I’m hearing there isn’t anyone I might know. My guess is it has either something to do with the GDPR regulations being rolled out or with Facebook being under fire recently over privacy concerns (I’m assuming the ”Players you might know” feature worked using Facebook’s API in some way, and it’s now blocked) and having to bend on some policies to the European Union.

It’s ridiculous a useful feature like that could go through I could best describe as a dark-deprecation in some regions and players aren’t informed it’s happening. It makes PSN and PlayStationApp worse. Sony Twitter support wasn’t helpful at all and was elusive in their answers when asked about this.

Shame.

I downloaded the PlayStation app because I recently switched from Microsoft to Sony. Since that day I have had a number of consistent issues. The first issue was my home screen on my system has a huge lag. This lag was so bad that it would freeze my system. After that Sony was going through a number of service issues. One of which it didn't allow me login to my account. I digitally downloaded all of my games so now I can't access any of my games because My account is linked to games. Then this whole time PlayStationApp won't allow me to sign in but I can sign in on the web browser.🤷🏿‍♂️ so I have a few problems with Sony for the moment. They did fix the network issues but PlayStationApp still won't allow me to sign in. The are you a robot prompt just keeps spinning. So the sign in button will not highlight. Please fix this issue I don't really like Microsoft.

Overall, the interface of PlayStationApp is significantly better. It is much easier to navigate to different aspects of the PSN - friends online, messages, notifications, trophies, etc.

There are some downsides to the new version of PlayStationApp . There are aspects that have been lost from the previous version:

1) Trophy Review sorting: users can no longer organize trophy comparisons by date earned, rarity, & other aspects. This aspect of the previous version was awesome for users that enjoy trophy comparisons.

2) Trophy display (Plats): Plat trophies are no longer displayed by game titles.

3) Trophy display (totals): Users can no longer go further into a game's trophy breakdown to view total trophies for a game (i.e. 55/47 trophies collected -> 0/1 gold, 9/9 silver, 35/36 bronze, etc.)

3) Automatic updates to information: users, on many occasions, now have to pull down on a section to initiate an update. The previous version of PlayStationApp did this automatically.

4) Recent notifications by user: Users can no longer review all recent notifications for a user by going to their PSN profile in PlayStationApp . In the previous version, all recent activities were listed at the bottom of a given profile.

- Ron

PlayStationApp has a lot of issues. Some of issues can easily be fixed. I develop and work in apps for a living. Perhaps you should consider reaching out to professionals to improve apps functionality. Back button once in the store does not function as expected (do you have QE team??). This is a serious flaw. App store kart sometimes is not in sync with games selected. Buggy purchasing function. Overall end to end is buggy. It can be fixed or improved if Sony gave this light of day and invested in making the experience better. Until then, I am not recommending PlayStationApp. What is the point of have 2 apps, one for messaging friends and other for shopping. Can this be packaged as one app. Xbox app is really well organized and functionality is really a good experience. Take a leaf from that page.

PlayStationApp isn’t bad by any means but does require a major upgrade, one to where users can message friends within PlayStationApp and turn your PlayStation on when not connected to the same WiFi when allowed by the ps4 user and iPhone which would be convenient when wanting to turn it on prior to getting home. What makes PlayStationApp bad though is the layout what is it like seriously. The layout is plain out trash make it more new and something the users will actually want to click on and use. PlayStationApp has some convenience but I’d had a better layout it would still be on my phone. That is really all just a few updates to how PlayStationApp looks the make it smoother and better, also fix a few errors within PlayStationApp and it has the potential to be a 5 star.

I want to keep push notifications on to handle friend requests but now I get push notifications on my phone every day that say “you have a notification,” then when you go into it, it’s just a new banner in the feed. They are sending notifications now to advertise a sale or new game instead of when something actually happens. I’ll see the ads when I go into PlayStationApp , so give me an actual reason to go into PlayStationApp instead of click bait ways like “you have a notification,” and then there’s nothing. Make your communities better, make messaging better! Let me make a 10-sec video to send to people! Upgrade this thing! It’s also SUUPPER slow, so please fix that before you add stuff.

While PlayStationApp has become easier to navigate I feel it’s because a lot of things were removed. For starters the messenger feature that was built into PlayStationApp was great, now I need a whole other app for that. Second (and personally not that important to me) why can’t I turn my PlayStation on with my phone when connected to WiFi? Lastly what really bothers me is that now when I go into the ps store through PlayStationApp I can’t buy or rent movies through it. That was so convenient for when I’m out and about and wanted to see what new movies were out on PlayStation. Now I’d rather just go to redbox. Like I said earlier they succeeded in making it look better but everything PlayStationApp can do the console itself does better. I personally am deleting PlayStationApp . Waste of memory.