Are you having issues? Select the issue you are having below and provide feedback to CityMaps2Go.
- Recent update required re-downloading all maps
- Ulmon’s web site support form hasn’t functioned for at least a month
- No response from support
- Recent security issues Ulmon reported to users
- Developer web page (Kulemba) goes to a ONE PAGE WordPress site with no links or menus
Map not downloading
I see some weird items on the map. Like in every home there is some ‘indicator object’ but you can not click on it. It cloggs the map, very distracting.
My city maps pro doesn’t show any maps
my app doesn’t show any maps anymore… It still indicates all my downloaded ‘offline maps’ and ‘My lists’ but not a single MAP visible…(?)
I get an error when I try to share a list. Can you advise? Thanks, Dennis Wolf
I reinstalled the app and I cannot sync to restore all the POVs that I had in my profile.
Hi, I want to share a map with my boyfriend, but he receives a link that sends him to an empty page. How can I add him to my list? Thank you! Véronique
As mentioned by another, my City Maps no longer provides a screen. No map. The location icon functions, but is a blue dot on a whit screen. Happened mid-July when I was notified to update. Have restarted, closed app, discarded all but one map. Did not discard the app data there). If I have to….
I am trying to download the Kyrgyzstan Country offline map onto my iPhone 13 and it gets to 23% and stops. I have signed up as a Pro version, and expect this to work. Please help. What do I need to do to ensure it can download. I have lots of space on the phone so that is not the problem? Many thanks Howard Adam
The map doesn't show. I have tried everything. : cancel the map- reinstall it. Turn off the phone.
Complete guide to troubleshoot CityMaps2Go app on iOS and Android devices. Solve all CityMaps2Go app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ulmon GmbH, developers of CityMaps2Go.
Contact e-Mail: [email protected]
Join the millions of users worldwide who trust this app! ▶ OPTIMIZED FOR OUTDOOR: this app includes detailed maps of remote areas and national parks. this app offers terrain maps with footpaths and contour lines online as well as offline. ▶ IN-DEPTH CONTENT: Unlike other offline map apps, this app features photos as well as tips and comprehensive, detailed info for millions of places. ▶ WORLDWIDE COVERAGE: this app covers the whole world. Saving you from connectivity problems in national parks and remote areas and data roaming charges in foreign countries. ▶ PLAN TRIPS & TOURS: Plan tours with lists. More than 150 countries, 60000 destinations, and 50 million places!! ▶ WORKS OFFLINE: this app works online and offline. Create lists and have your travel ideas ready when you need them. ▶ DETAILED MAPS: Explore your saves on a detailed worldwide map. Planning your trips or hike with others made easy with this app. ▶ SYNC BETWEEN ALL YOUR DEVICES: Create an user account and login from any of your devices. this app is the ultimate offline map for travelers, mountain biking, and hiking enthusiasts who want to be prepared wherever they go. Navigate streets, footpaths, and bikeways wherever you are. ▶ SHARE WITH FRIENDS: Share your travel plans with your friends. We've spent years developing and improving the location technology that powers this app, making it extremely power efficient. But, as with all apps of this type, please note that continued use of GPS running in the background can significantly decrease battery life. Enjoy your travels and exciting outdoor tours … and don't forget to send us a postcard. Remember and save all the places you would like to visit. We'd love to hear what it is you like about this app and how we can improve it for you. Drop us an email at support@ulmon. com .