Papa Johns Pizza & Delivery app not working? crashes or has problems?

Papa Johns Pizza & Delivery Status


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⚠️ Most reported problems ⚠️

Not working
33.3%

Login
31.9%

Something else
17.4%

Connection
13.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Papa Johns Pizza & Delivery Problems 😠👌🔥

- Orders are often wrong

- Menu items are listed at full price

- Poor navigation of the app

- No tracking of orders using geo-location technology

  12 Reported Issues: 😵🆘🛟🚨📢

Teresa
2024-03-15

Every time i click "place delivery order" i get a popup saying "check your connection and try again". This has been a problem for weeks. I am connected to wifi and mobile data, so it can't be my connection...

Adam
2024-02-18

Whenever I try to add anything to my order it doesn't go through.

Steve Odachowski
2024-02-14

I am unable to login on the iOS app, receive message "Error. We were unable to complete your request." I am able to login on my desktop.

Kristina Julo
2023-07-29

Error: unable to complete your request This is an error when I try to login. I’ve tried resetting my password, rebooting, clearing history. Can you please help? Thank you!

Richard Bullock
2023-05-17

For months attempts to remove meats or vegetables from a pizza order in the iOS app are not allowed. The message is that I am not allowed to remove the item. Please fix.

John Harvey
2023-05-06

App constantly crashes

Joseph Conard II
2023-04-17

The app would not work unless I updated it. It would not updated through Google play store so I attempted to uninstall and reinstall. Now the app will not install through Google play. Its says something appears to have gone wrong try again later.

Kathleen Kerkes
2023-04-13

cannot login

Jennifer Jones
2023-03-26

paid for pizza through PayPal, app is circling?

Wallace P. Proctor
2022-12-05

App not working. Can not log in and will not let me request a password change.

Jacqueline Van Wyk
2022-12-02

I can no longer order Papa John’s online or through the app when I try to pay with credit card or Apple Pay. The transaction gets immediately reversed. I haven’t been able to order using the app in months, and am just going to stop trying. I have tried fresh install and entering new card info.

Veronica Bloodworth
2022-10-31

I can no longer use the app when trying to order using a credit card or Apple Pay. It only works when I change it to cash. I asked two of my friends and they have the same problem. All of us have stopped ordering PJ’s due to this issue. It used to work fine. This actually started months ago.

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About this app

You can earn free food, find Papa Johns locations near you, get special online offers, and track your delivery order right to your door.  Enter your zip code or city to find your local Papa Johns for online orders, pizza delivery or carryout.  Turn on push notifications to make sure you never miss an online offer for your next mobile order and delivery.  The Papa Johns App makes ordering your favorite pizza online even easier.  Track your food delivery order from dough to door.  Use Future Ordering for your next Papa Johns order.  Save time on your next food delivery with your Pizza faves and past orders.  Earn Papa Rewards points and redeem your Papa Dough towards any menu item (account login required).  Order tomorrow’s lunch or this weekend's party spread online today.  Delivery orders can select No Contact Delivery option for a virtual handoff instead.  Get offers from your neighborhood Papa Johns.  Get push notifications when your order is on its way. For use at U. S. locations only.  Quickly reorder from your favorites, or from any order in the past 90 days, with an account.  Choose when you'd like your food to be delivered or ready for pick-up.  Introducing No Contact ordering!  Craving a slice of pizza?