Are you having issues? Select the issue you are having below and provide feedback to Papa Johns Pizza & Delivery.
- Orders are often wrong
- Menu items are listed at full price
- Poor navigation of the app
- No tracking of orders using geo-location technology
Every time i click "place delivery order" i get a popup saying "check your connection and try again". This has been a problem for weeks. I am connected to wifi and mobile data, so it can't be my connection...
Whenever I try to add anything to my order it doesn't go through.
I am unable to login on the iOS app, receive message "Error. We were unable to complete your request." I am able to login on my desktop.
Error: unable to complete your request This is an error when I try to login. I’ve tried resetting my password, rebooting, clearing history. Can you please help? Thank you!
For months attempts to remove meats or vegetables from a pizza order in the iOS app are not allowed. The message is that I am not allowed to remove the item. Please fix.
App constantly crashes
The app would not work unless I updated it. It would not updated through Google play store so I attempted to uninstall and reinstall. Now the app will not install through Google play. Its says something appears to have gone wrong try again later.
cannot login
paid for pizza through PayPal, app is circling?
App not working. Can not log in and will not let me request a password change.
I can no longer order Papa John’s online or through the app when I try to pay with credit card or Apple Pay. The transaction gets immediately reversed. I haven’t been able to order using the app in months, and am just going to stop trying. I have tried fresh install and entering new card info.
I can no longer use the app when trying to order using a credit card or Apple Pay. It only works when I change it to cash. I asked two of my friends and they have the same problem. All of us have stopped ordering PJ’s due to this issue. It used to work fine. This actually started months ago.
Complete guide to troubleshoot Papa Johns Pizza & Delivery app on iOS and Android devices. Solve all Papa Johns Pizza & Delivery app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Papa John's International Inc., developers of Papa Johns Pizza & Delivery.
You can earn free food, find Papa Johns locations near you, get special online offers, and track your delivery order right to your door. Enter your zip code or city to find your local Papa Johns for online orders, pizza delivery or carryout. Turn on push notifications to make sure you never miss an online offer for your next mobile order and delivery. The Papa Johns App makes ordering your favorite pizza online even easier. Track your food delivery order from dough to door. Use Future Ordering for your next Papa Johns order. Save time on your next food delivery with your Pizza faves and past orders. Earn Papa Rewards points and redeem your Papa Dough towards any menu item (account login required). Order tomorrow’s lunch or this weekend's party spread online today. Delivery orders can select No Contact Delivery option for a virtual handoff instead. Get offers from your neighborhood Papa Johns. Get push notifications when your order is on its way. For use at U. S. locations only. Quickly reorder from your favorites, or from any order in the past 90 days, with an account. Choose when you'd like your food to be delivered or ready for pick-up. Introducing No Contact ordering! Craving a slice of pizza?