Are you having issues? Select the issue you are having below and provide feedback to Curb.
- Problem with address not being accepted
- GPS suggests wrong pick up location
- Driver spoke limited English
- Ride disconnected from app
- High ride fares
I downloaded the app to my Android phone, but it does not open, just get the circle spinning around. Can't use.
Same problem as above. Wouldn't load so I Uninstaller and reinstalled and now when I try to sign in, it says:" forbidden"
Used to use the app no problem, now it will no longer load, the background comes up but just circles, circles, can't get it started. So I uninstalled and reinstalled it. Can't sign in, just keep getting a "forbidden" message, even if I try to reset the password. I use an Android device. Thank you.
Used to use the app no problem, now it will no longer load, the background comes up but just circles, circles, can't get it started. So I uninstalled and reinstalled it. Can't sign in, just keep getting a "forbidden" message, even if I try to reset the password. I use an Android device. Thank you.
I have repeatedly tried to add a credit card to my new account. I keep seeing the error message: "Sorry, we're having a problem adding your card at this time. Please try again later." I've tried now with two different cards.
Every single time it tells me my payment is not valid or won’t go through. It typically does after the second or third try, but tonight I can’t use the app at all.
Cannot create an account as my email address is rejected, WHY
Complete guide to troubleshoot Curb app on iOS and Android devices. Solve all Curb app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Curb Mobility, LLC, developers of Curb.
Contact e-Mail: support@gocurb.com
E-Mail: support@gocurb.com
Website: 🌍 Visit Curb Website
Privacy Policy: https://mobileapp.gocurb.com/privacy/
Developer: Curb Mobility, LLC
No need to watch the traditional meter to see how much a trip will cost. (Available in NYC, Boston, Philadelphia, Chicago, Miami and Las Vegas). this app connects to more than 100,000 drivers in nearly every major metro area in the US. Easily request and contactlessly pay for rides in 65 U. S. cities, including New York City, Boston, Philadelphia, Chicago, Los Angeles, San Francisco, Las Vegas, Miami and Washington, DC. Simply hail a taxi, get in and tap “Pair & Pay” (Available in NYC, Boston, Philadelphia, Chicago, Miami and Las Vegas). Request your ride in seconds and watch your taxi driver arrive in minutes. Just share your personal referral code by clicking the menu button in the this app app and easily earn credits for rides (applicable on this app booked trips only)! Questions? The fastest way to contactlessly pay for your ride. this app works only with professional taxi drivers. Send your questions, feedback or suggestions to support@gocurb. *Upfront fares are automatically calculated for your trip based on time and distance. The Upfront Fare includes an estimate of tolls and applicable government-mandated taxes/surcharges based on the estimated route. Every time you ride with this app you’ll ride with a fully licensed, insured driver. No exceptions. Any tip amount is applied at the end of the ride and is not included in the Upfront Fare. this app is the #1 Taxi App in the US that connects you to over 50,000 taxis with the tap of a button. With Upfront Pricing, the price you see is the price you pay. No need to take out your wallet to pay with cash or a credit card. When you arrive at your destination, quickly get out and go!