Papa Johns Pizza & Delivery Reviews

by Jwh98a

A recent order somehow set the delivery address as a Papa Johns location—a location far from my delivery area. Somehow, that order got placed in a car with several other orders. After a few stops, the delivery driver noticed her next stop was her own shop and called to confirm I didn’t live there. I don’t. I had been trying to alert someone to the mixup while watching it unfold on the tracker map. This is when I discovered another flaw in PapaJohnsPizzaDelivery : the “customer service” link does nothing. Don’t waste your time trying to tap it. After the debacle, I went to check the delivery addresses associated with my account. Alongside my home address was a Papa Johns address in a neighboring town. How? Who knows… but I’m happy to report PapaJohnsPizzaDelivery WOULDN’T LET ME DELETE THE PAPA JOHNS LOCATION AS MY HOME ADDRESS. Incredible. I tried calling someone at Papa Johns to report the issue, but after spending several decades on hold while being forced to listen to the same promo for stuffed crust pizza on an infinite loop I gave up. This review has been therapeutic. My long ordeal is over, and I feel like I can finally get my life back on track. Maybe even save my marriage. One star. Wouldn’t recommend.

by Therealfirstamendmentadvocate

Only use PapaJohnsPizzaDelivery if you are prepared for them to constantly pester you for reviews every time you order. EVEN AFTER YOU ALREADY LEFT ONE, TWO OR TEN REVIEWS!!! They will never stop pestering you for more reviews!!! This would be ok if they ever actually paid any damned attention to the reviews and acted any sort of accordingly. Nope. Nobody is paying any attention. Maybe only robots, but no people. Not with corporate anyways. I’m guessing it’s because corporate felt they had a better profit by cutting out any real customer service and replacing them with drones who harass their loyal customers. The corner cutting is infuriating when I grew up on awesome papa John’s pizza only for them to turn into little Caesar’s garbage in the name of more profit. I could literally just lace this review with expletives all over the place and even just write a review of nothing but expletives about how far south this company has gone and they wouldn’t bother. So now I go from long term loyal customer to boycotting them because they just harass and don’t even listen. Their food has turned to garbage and they don’t care to correct it. These corporate goons are what’s wrong with America. Screw Papa John’s Pizza

by JT9021

How is it that a digital order that is black and white continually is wrong? The workers either bring the wrong entree or do not bring the correct sauces etc. This has happened almost every time we have ordered from Papa John’s. Is there an issue with personnel or is it possibly an issue with PapaJohnsPizzaDelivery translating to an order. Maybe Papa John’s needs better SQL developers. It’s disappointing, especially when you pay for your food plus delivery fee then leave a hefty tip for the Papa John’s corporate industry to swoop up. A resolution shouldn’t be hard to solve this along with ETA of your order. This is by far this most disorganized pizza company in America. It would be nice if Papa John’s learned a thing or too from Donato’s! By far the best chain of pizza hands down. Unfortunately, North Carolina has zero of them, which leaves desperation for places like Papa John’s. Best thing to say about this company is they are everywhere in the continental United that States, but that’s also a problem since no management from the top is there to help their businesses all over the US. Pay your employees well and stop expecting the customer to pay for an unsatisfactory meal along with delivery and tip. People love to do this if they have a good meal to eat after a long day along with the most important part the order being correct and made with fresh quality ingredients. Hopefully this is constructive criticism.

by MG2442

Menu items are listed at full price, but if you go to the specials section you can typically get a discount on those prices. This is pointlessly misleading, at best you are making people do extra work to get what should be the regular price and for others you are just ripping them off. The navigation of PapaJohnsPizzaDelivery is poor — selection of the cart and the toggle for the delivery/carry out are too close together, which can cause a confusing loop of having to choose the method again and again. “Tracking” is a joke, nothing is actually tracked using geo-location technology. Unlike Panera, you cannot tell how far away your driver is; PapaJohnsPizzaDelivery just goes through meaningless statuses, even when it says it is out for delivery you have no way of knowing how much longer it will be (e.g. how many people are in front of you or how far the driver is). It’s also impossible to find how to track the order once you’ve left that screen, meaning you have to go to your email to get the tracking link if you want any information about the order. PapaJohnsPizzaDelivery would meet basic expectations if the prices were transparent, tracking was more sophisticated and the navigation was overhauled.

by Lokocity

The employees are always friendly the drivers are great. The pizza is my absolute favorite, but your app let me down. I was recently traveling in Hot Springs a couple months ago and ordered on PapaJohnsPizzaDelivery and typed in the address I was staying at. Very easy very enjoyable experience. Now I’m back home and I place an order go into delivery click on my address at home and finish my order. I submit the order pay for the order and about 45 minutes later as I’m starving I’m excited and wondering where my driver is. I go to track my order and my surprise he was almost here, but unfortunately when I look at the map he is 3 1/2 hours away. The driver then happens to call me asking where I was. I let him know that I order through PapaJohnsPizzaDelivery had change the address back to my house and that PapaJohnsPizzaDelivery had failed me. So I would appreciate it if you would refund me the money for the pizza I purchased in Hot Springs. Good news is I love your pizza so much I went ahead and ordered again from my home location I’m hoping to get it soon. At this point I am very angry and disappointed in PapaJohnsPizzaDelivery only. It’s not that it’s not user-friendly it’s just when I went to the addresses and clicked on my home address it gave me the impression that I had changed the delivery location. I’m only assuming this did not work.

by ErinDrossman

I’ve had to change my review from a 5* to a 2*. The last SEVERAL orders I have ordered I have had issues with the quality. I have called and reported and was told, “okay- well, I’m sorry.” And that’s it! I look on my account to see how much dough I have and see that I have been “gifted” items that I have absolutely NOT given, or received or offered.

Also, I have been adamant that they adhere to the “no contact” deliveries. But for some reason even tho I have it “noted” that I have a police K9 and to please NOT KNOCK! And leave items on porch table! Yet the delivery driver feels he/she needs to make contact by knocking- not once- but two three and four times. They are wanting me to come in contact in order to tip them. Like.......WHAT?? No! They are NOT doing that in order for me to add a tip? Which I always do when I pay when I order. We should be given the chance to tip AFTER the delivery and being eaten so that it’s genuine. Anyone can review/tip right when you place an order. This is ridiculous. I’m an influencer/YouTube and also I do reviews. So I’m trying to give you some advice. Someone is not only ripping me off, but ripping you off. Just check!

by Stelynquin

I recently moved, so I went on PapaJohnsPizzaDelivery to change my stored address. But, no, first I am forced to choose if I want an order delivered or carry-out. (I’m not ordering at all.) There was a third choice, which was ‘change carryout’ so I tried that, which led to my stored addresses, one of which is my old address. I looked for a ‘delete’ option. There was none. I thought maybe if I tap on the address, then I would find the delete option. Nope. But there was an ‘x’ by one of the address lines, so I tapped that and was then able to x out all the address lines and then hit ‘done.’ But, alas, the old address was still there. I tried x’ing out everything again, then hit ‘save.’ But it then said I have to choose a city. So then, I put in my current city, and address (which is already on file in PapaJohnsPizzaDelivery , as my 2nd address.) I hit ‘save’ then checked to make sure it worked. Nope. My old address is still there. I tapped on ‘my account’ and tried seeing if that would help. So, I tried about 4 different times, all tolled, tapping on ‘edit’ to try to ‘edit’ (really to delete or remove) my old address, but it can’t be done.

by Honey Badger 9

I love this place’s pizza and have for well over half of my life. The more I use PapaJohnsPizzaDelivery the more these issues irritate me... and I’m not going into everything I like about PapaJohnsPizzaDelivery, just what I dislike this time around. It irritates the snot out of me having to feel guilted into tipping a damned driver BEFORE I receive my food. Because I have seen the difference in how things are handled with a tip included or excluded and trust me, either you tip before or you really regret it later.

10 cents for Parmesan packets and crushed red pepper? I don’t mean to seem like such a penny pincher, but this crap adds up SO FAST and before you knew it, those two simple pizzas you were craving turned into a $60 order!! But it is really lame that they charge for these now when there are other ways of getting money from people..., JUST ask the developers at Niantic and Pokémon Go; they have many many underhanded ways of milking money from us while acting like everything is business as usual..

Their soda selection is underwhelming, but not as underwhelming as their barely mediocre rewards program. Mind you, Jamba Juice has everyone beat with the most lackluster rewards program I’m a part of, but this one is close when it comes to being humored that your spending actually elevates you rapidly to your free stuff. Yeah

by Loxahatchee_mamabear

I can’t tell you how many times I have had to have a pizza redelivered because my son can’t have tomato sauce.
An easy solution is “add note for pizza maker” for a specific item. Because even clicking “No Sauce” doesn’t always work. Makes it an inconvenience to my family, the driver and the people involved when it could be easily made to stand out more as NOTE. Come on guys, you’ve got all the technology for tracking the car with the pizza but still have employees who don’t read basic instructions all the time. Please consider this. Imagine how many delivered pizzas wouldn’t entail the driver returning with another one and added a loss of income to you.

While you’re add it. Why do I have to pay an entirely separate delivery fee and tip, if I’m calling immediately after placing the order through PapaJohnsPizzaDelivery to add an extra pizza because more people showed up. That’s insane. Let me pay over the phone or add a timeframe that the order can be corrected by for no additional charge. Delivery fees are too high when I’m already tipping the driver well. This adds over $10 every time to my bill. You don’t need to make all the money in the world, let your driver benefit from a better tip and keep them longer.

by J HEF

I have twice ordered from PapaJohnsPizzaDelivery and it is slow to update my “current location”. First time I was did it I returned home from Orlando, FL to North Carolina. As I used PapaJohnsPizzaDelivery it never updated my location. I thought it would auto pick up my current location. I did reach out to the store and the manager was very accommodating. Also the manager at the North Carolina store felt bad for me because I was with my wife and kids sitting in the car. He quickly had his team make up our order locally. Second time I was earlier in the day in Rock Hill, SC drive home to Charlotte, NC. While in Charlotte reopened PapaJohnsPizzaDelivery placed my order. In error, did not check my location being update and PapaJohnsPizzaDelivery still thought I was in Rock Hill. After having it opened for 5-7 min before select the order option. I placed my order and when to the Charlotte Papa John’s to pick up my my order was 35 min away in Rock Hill. Lucky I call and had my sister pick up the pizza but I still had no pizza for dinner. Just if possible place on your list of enhancements a prompt that prior to ordering asked that you confirm the location BEFORE the order goes through or accepts payment.

by Time Management 1

These past few months have been very upsetting due to our past few orders. My husband ordered a pizza while I was out of state in June and it took two hours before it was delivered. He did not have a smart phone at the time and is not very tech savvy, so he had to call me in Ohio and have me check on my phone to see where his order was. At time he called me it had already been about 45 minutes. When I looked it said on the papa tracker that it was still being prepared. Then I called him about 45 minutes later after that and he still had not received his pizza. So I called our local papa John’s in lake Wales, Florida and requested to speak to a manager. The lady who answered said she was the manager. Long story short, she stated that she didn’t have enough help to make the time promised online and couldn’t change the default time. She stated she would make it right with free stuff but we never saw that. Anyway I told her to up channel my concerns about the default time and she said okay. Y’all need to fix this. Because it will happen again.

by Echo201

PapaJohnsPizzaDelivery is ok but could be a little easier to maneuver and order from. Don’t get me wrong I use PapaJohnsPizzaDelivery to order at least a couple times a month and will continue too, but it’s not one that your first few ordering experiences you can wiz thru an order quickly. It one of the more time consuming online restaurants ordering apps that I personally feel like I use. I order dinner 4-5 times a week generally too because of my super busy schedule as a single mom of teenage daughters and I work full time as well as I’m a full time college student in my mid 40’s and have 3 online stores I sell in. Honestly I don’t order from Papa Johns as much as I would if it was less time consuming now to use and also if you do for some reason on your part stop in the middle of ordering for a few minutes it will glitch PapaJohnsPizzaDelivery and you have to log all the way out and loose your order process and start over the order again from scratch. Just needs tweaked and some glitches worked they

by FlipflopsnSand

I’d give 5⭐️ except there’s a few things that could make it go smoother. If I exit PapaJohnsPizzaDelivery for any reason and come back in trying to finish my order, it’s completely wiped and I have to start over. If I just want to check out specials, I have to select delivery or carry out before seeing the menu- not sure why I can’t select that once I’m adding an item to my cart instead. Selecting pizza topping could be easier if at the bottom it gave a tab for switching between veggies and meats (or had a reminder that veggies/meats cheese topping toggles was above) instead of it being a button to finalize the pizza order. Every time I’ve accidentally finished the pizza without the veggies, I have to delete it and start again.
Also, having an easier way to track your order once you’ve exited PapaJohnsPizzaDelivery would be easier that having to again select delivery/carry out and go through several steps to find it would be awesome. Maybe a button at the bottom that says track to do so. It is a great app to order but is really frustrating sometimes

by IShouldUseAndroidButDont

It could be more intuitive, I didn’t see how to leave a tip the first time I used it. If you ordered a custom pizza recently you should be able to select that from the first option of standard pizzas without having to create it each time (even list those first.) this past order I wasn’t able to find a size selection for the pizza, not sure if thats a new thing or what. I can’t imagine they don’t have small or extra-large pizzas anymore... It’d be really nice if they just offered meal deals like two large two-topping and ... for $. Over the phone I always get a two-medium or two-large special with a side. Maybe there could be an option to get limited time offers (that are actually a deal) to order within an hour etc. that could be sent in the evenings if you haven’t ordered or received an offer in at least a week, or before big games etc. Once you get to know how to use PapaJohnsPizzaDelivery it is good but not great but it’s still better than calling in an order. — If I wasn’t lazy I’d call and see what the deals are though.

by Kimmie_the Mom

It does a good job getting my pizza. So I think it’s good. Because it does a good job getting me pizza. I love pizza. So thanks for doing a god job to get my pizza to me or ready for pick up. It does a good job getting my pizza. So I think it’s good. Because it does a good job getting me pizza. I love pizza. So thanks for doing a god job to get my pizza to me or ready for pick up. It does a good job getting my pizza. So I think it’s good. Because it does a good job getting me pizza. I love pizza. So thanks for doing a god job to get my pizza to me or ready for pick up. So in conclusion, all in all, to sum up, I digress; this is a really good papa johns app to order papa johns pizza. It does exactly what I need to get me pizza. I except give me something to do other than write a review while I wait for said pizza. Please add a little game… I mean what is any app with out some activity to keep you distracted from this crazy world we live in. Enjoy your pizza. While you can. Life is short. Eat the pizza.

by Nana's Fun Night

Papa Johns not only delivers order hot and in good time, They deliver great pizza and all the many choices on their menu. I don’t have to go out in the cold or rain and can watch my order being prepared and when it’s on the way. Better ingredients, better Pizza and Better Service. By the way I love the rewards I get. I am a 59 +year old raised 7 now adult children and have five beautiful grand children. At least once a week our get togethers include a couple of board games with Papa Johnson’s making family night more fun. Thank you Papa Johns!! Respectfully, Teresa Chahine Dearborn Michigan PS Papa Johns pizza and his entire menu is always delivered quick and respectful. The price is reasonable. I like that I can order with cash or credit cards. A lot of pizzerias want your credit card only when one orders their food online. Bottom line, .Papa Johns offers, Great food, a large amount of variety on their menus, with respectfully customer service.

by TheStarlighter

-UPDATE:
From 4 to 5 stars! You can now track the status of your order at any time, even after accidentally closing PapaJohnsPizzaDelivery ! Super! PJP is the only joint that has always gotten our pizza orders correct every time since I discovered them, it’s amazing.

My only little gripe now is that whenever I pay for double pepperoni or whatever else topping, it’s not really double the amount :( plus the other toppings get a little skimped on, but the pizza ingredients are always fresh so we’re still happy customers. 🙏🏻💗

-ORIGINAL REVIEW:
Easy, great, convenient app to use for ordering pizza. I love the ease of use! Just wish however, that for half and half pizzas, I could also do half and half for sauces as well (not just for toppings).

Also, I just ordered using PapaJohnsPizzaDelivery and was tracking it but accidentally swiped it closed. I reopened but it will not let me see/choose to continue tracking my order - it's already under "past orders." It just has me start all over again for a brand new order, as if I have no order currently pending. If not for this failure, I'd have rated this a full five stars. (If we could track our order status and location like DoorDash or Uber, let me, PapaJohnsPizzaDelivery would be perfected.)

Still, I recommend PapaJohnsPizzaDelivery especially if you like Papa John's. You pay a few bucks less than using the DD app plus you rack up points for $$ off future orders. 👍

by JessMama4

Ordering from PapaJohnsPizzaDelivery is fairly easy allowing me to save and use multiple locations to deliver to or carry out from, whichever is most convenient. Paying directly from PapaJohnsPizzaDelivery allows me to have the no contact delivery or to send food to someone else without sending my credit card with them as well. The tracking service allows me to be ready or pick up my order right on time. The promos and papa dough rewards are great. I wish the specials would be a little more enticing or special. For example, the special for the papadias is the same as original price, but if you click on the specials pricing, the promotional discounts do not apply. The prices may be a little higher than others, but the service and food are much better in my opinion. I would like a feature for the “customize your own pizza” was more clear and didn’t cost so much for each topping. Otherwise I’m happy.

by Pdsmall1

I have been patronizing a competitor because I lived outside PJ’s delivery area. It was like Russian Roulette. Some days, food came promptly, hot and properly cooked. Too many times, it came quite late, lukewarm, and nearly every item was way overcooked, often burned and inedible. As advertised, I called to ask them to make it right. First time, I got my money back. Next time the employee argued with me. (“How dare I complain” attitude) A couple interim times, I didn’t bother to call. This last time I wrote, I asked them to re-create the order done right another night, no charge. I never heard back. In the meantime PJ’s moved their store closer to my home. I could now get delivery. I began ordering from them and have been thrilled with the results. Every order has been perfect—hot, cooked right every time, delicious, and super courteous and light delivery persons. Clearly, it’s a tightly-run ship with impeccable training. As a retired corporate executive, I’m impressed! Your loss, competitor!

by Thewanderingred

I can summon food with out ever leaving my home or speaking to ANYBODY and now with no contact delivering I can get my food with out speaking to anybody, AND STILL TIP THE DIVER! Finally it is easy to enter promo codes (check the internet for the ones that work)!!! A cheaper order means I can tip the driver better.
And while YMMV all of the local Papa John’s in my area have done a great job with Gluten free pizzas. My daughter has celiacs (diagnosed by a doctor after ALL THE TESTS, no 2 year old should have to go through a colonoscopy), and we’ve rolled the dice Many a time on Papa John’s gluten free in the 4 years since she has been diagnosed. PapaJohnsPizzaDelivery always shows a warning, but in practice I’ve found (or rather my daughter’s super sensitive stomach has found) that they do a great job of making sure there is no cross contamination. Again your mileage may vary, and Pappa John’s includes a warning, they aren’t saying this, it’s just my experience.

by FLAWED And BUGGY

Have you guys even used PapaJohnsPizzaDelivery before releasing it!? When I open PapaJohnsPizzaDelivery , it forces me to pick either DELIVERY or CARRY OUT. What if I am just trying to track the last order I made 30 minutes ago and see if it’s on the way? What if I am checking to see if I have earned enough “papa dough” to get a free pizza? What if I just want to quickly check what specials you have? Then, when I finally do make an order, the bar at the bottom of the screen shows the delivery address on the left, and the price amount on the right, but it’s all part of the same bar so it makes you think that if you click it, you should just go to your shopping cart and place your order, but if you click on the left side, it starts the whole process all over of asking whether it’s for DELIVERY or CARRY OUT. OR what if you are trying to track your pizza after you ordered it? All of a sudden it’s impossible to find the pizza tracker. That should be a very easy button to find. Especially when there is an active order for delivery still out!!!! So annoying to have to deal with this stupid app just to get your good pizza in my face! Please fix the thing!

by App Avenger

After several attempts to order using promo codes available within PapaJohnsPizzaDelivery and getting papa Johns is unavailable I was finally able to complete my order. Attempted to track but once selected you can’t see your order anymore. Went to the past order screen and only saw half of my order with the ability to repurchase only. I needed to add condiments to my order and finally googled the store to 1. Confirm order was at the location and processing 2. Have 2 condiments added which I was unable to do so because 1.00 isn’t enough to charge. No Offer for the driver to bring and be paid cash either. There is no customer service in PapaJohnsPizzaDelivery and sat on hold for 5 minutes listening to commercials with the customer service. It is your app and not the franchised store so you should be available to accept complaints about your app. Was trying to give the brand another chance after their racist ceo ruined their reputation and PapaJohnsPizzaDelivery because the multiple notifications of sales on a daily basis was too much. Disappointed and if my pizza is late and/or taste terrible like the service I will be gone for good and deleting PapaJohnsPizzaDelivery

by Commander-Red

I’ve never once written a review before, and it’s a shame the first one I do had to be a poor one. It’s not that PapaJohnsPizzaDelivery is dysfunctional, it very much works - after you get through all the difficulty of its user interface. I ordered for carryout, and figured it would give me some sort of notification as to when it would be ready to pick up - something like what Dominos does. However, all it did was send me a confirmation email, and from there it suggests I watch the “Papa Tracker.” This thing was the most useless thing an app has ever had, especially when you so critically want your pizza hot. I know it says it’s for entertainment purposes only, but there should be SOME way of telling when it’s ready. Just to add onto that, there was an opportunity to “share to facebook and get 25% off next purchase,” but when selected, nothing happened at all. I went in and checked on my pizza after I realized the Papa Tracker wasn’t good for anything, and it had been ready for over 10 minutes.
All in all, PapaJohnsPizzaDelivery works, but only barely. It’s a sad thing that Papa John’s has something like this to their name. Please step it up, please represent better.
Papa bless.

by Cclark413

I’ll keep it short.

Not able to edit a location if it is your “current location”. So I’m at a hotel, and I put the address in forgetting to add the room number. Once the location is set, you cannot edit. You have to change your preferred location to another saved location (should you have one), then edit the actual location in question now that you are not set to that location (in my case, add the room number), and then switch back to that said store after you are done? Why not offer the ability to edit your current location before you have even placed the order???

Then, they give you this nifty “Pizza Tracker”, but don’t you dare leave PapaJohnsPizzaDelivery . You don’t have any handle on a current order process if you choose to leave, and no way back to this seemingly great feature. To be fair, your could go click the link in your email, but why not have it still available in PapaJohnsPizzaDelivery where all this started to begin with??? Only thing about your order inside the is the ability to do it again, not to see it’s current progress. Whyyyyyyyy????

Also, getting to the cart is confusing. Is it too tough to just have an exclusive cart menu item on your bottom Nav? Is that not your ultimate goal???? Otherwise make sure you hit the left side of the persistent bar at the bottom with the total, because if you take a leap of faith and hit the right side of that bar, you are just prompted for delivery or carry out again.

by Dragonlady1002

Sorry to say the quality of your product isn't what it used to be. Back in the day the ingredients were almost to the edge of the pie. Now............ seems like they're getting stingy with everything! Sometimes there's maybe two pieces of peparoni on a large slice of pizza. Hardly enough! Also not usually enough cheese, which forces me to buy extra cheese. It sometimes doesn’t matter how I order my pizzas sliced - when they arrive they are sliced BOTH WAYS!!! At the same time.
I like the pizza tracker. That is to say, I USED to like the pizza tracker. A few weeks ago we waited longer than expected. When I called to find out where my order was the lady on the phone said the tracker isn't accurate and she doesn't know why it's even offered online!!! I don't know either!! When our pies arrived they were barely warm.
The delivery people are usually pleasant and friendly.
All in all, it's getting to be more of an unsatisfying experience ordering from The Pappa, sorry to say 😢.
Considering checking out the competition.

by Carrieelizabeth78

Hello! We order quite frequently and just moved to Greenbrier not long ago! We have gotten pizza from this papa johns in Springfield several times now! Seems like they have a bit of a problem getting our order correct Quite often which is puzzling to me since I place my order online... could PapaJohnsPizzaDelivery not be transmitting the info correctly? I feel as though someone just isn’t paying attention to their duties... and the customers needs and wants. If I’m spending 20+ dollars to have pizza delivered and it arrives wrong and they give ME a hard time about it then how does that make sense? It’s not my mistake! Anyhow, I’m ordering today to give them one more try... we will see. If not correct this time I will never order again. Also my papa points from all my orders since I’ve moved have disappeared or actually never showed up in the first place! It says I will have ten bucks of papa dough tomorrow for my order I placed today... I will check on that also!!! Please take this as constructive criticism. Not a degrading comment! Thank you!!!

by Bmorr1123

Papa Johns is not my favorite pizza place, but their app has such a good user interface that I just order it over other places because of their fantastic, convenient, and logical and going to other apps by other stores or even websites is so frustrating compared to this. Whoever made the UI for PapaJohnsPizzaDelivery needs to make the UI for every app. I love being able to order off my phone during school (we have study hall right before lunch so I order it then) and our school laptops have credit card information websites blocked so you cannot order stuff off them. This creates a need for a good phone UI, and thank god for Papa J’s because without theirs UI I would have to eat the school lunch. This UI has improved my lunch for this year tenfold.

Thank you papa for having a fantastic UI and good pizza. I order your good pizza over other pizza places amazing pizza, solely due to this apps convenience. Thank you!!!

(11/10 -IGN)

by Poor No-Name Slob

To simply call me a loyal customer would be a gross understatement. You see, I am a very busy working mother of three who - despite pangs of "I'm-a-horrible-mother" guilt - serves pizza quite often. Seriously... my average frequency probably works out to be at least twice per week (and that’s down from last year.) Yes, I know. It's very sad. However, in my rationale, pizza technically offers a balanced meal with all food groups represented. 👍🏽 Plus, the quality of the food is never an unknown variable — it’s Papa John’s!

Anyway...the convenience of Papa John's app, the Rewards, & the fact they actually have DIET Mtn Dew on the menu makes it my usual go-to for pizza orders. I brag often and loudly to other moms & teachers that I can fix dinner from work using the future delivery time feature. Then, before you know it, I’ve earned free food — which I often use as incentives for my students, snacks for after school groups or a buffet for one of my teens’ parties.

by Carmalla

PapaJohnsPizzaDelivery is very easy to use. Truly the only way the order comes out wrong is that the person in the other end making the pizzas don’t know how to read, the delivery person gets lost (or eats the pizza on the way to you..😂) or the person using PapaJohnsPizzaDelivery doesn’t know how to read correctly.. cause seriously PapaJohnsPizzaDelivery is that easy! Love the way they designed it.. they made it very easy for you to choose how you want your pizza done, what the specials are, and beat part is PapaJohnsPizzaDelivery doesn’t give you a headache trying to figure out how to do anything on PapaJohnsPizzaDelivery . So simple a child could do make their own pizza how they want it. I’ve repeated how easy PapaJohnsPizzaDelivery is because it’s just awesome that it’s that easy to do! Thank you Papa John’s designers for being brilliant! Also, it doesn’t freeze up like most apps do while in the middle of ordering!

by Zencoyote

I’ve always ordered online and though the website worked good I often had little problems with it. I’ve now ordered several times on PapaJohnsPizzaDelivery (iOS Apple iPhone 7) and have found it to work extremely well, (especially compared to so many other fast food apps which are hinky and/or completely useless)! It seamlessly grabbed my favorites from the website when I logged in. I found it very easy to modify my pizza toppings and choices as well as saving a new favorite. It was very easy to pay with my credit card and provide a tip as well. Lastly, the funny little follow my pizza function was right on and my pizzas arrived exactly as listed.
I am hopeful PapaJohnsPizzaDelivery will continue to function well. I just wish Papa Johns had Vegan Pizza AND choices on othercheese such as Goat Cheese or other non cow cheese available for those of us who are severely dairy allergic or like vegan pizza.

by PACMAN2201

I think PapaJohnsPizzaDelivery is extremely easy to use and makes it almost irresistible to buy a pizza from papa johns when you don’t want to leave the house. My only complaint about PapaJohnsPizzaDelivery is the part after you pick your pizza and you want to check out and pay. It was hard to figure out how to actually check out and pay due to you having to click the shopping cart. I found myself clicking a little offset to the shopping cart and it taking me to update the delivery address. Which made it very confusing the first couple times because I thought I clicked the shopping cart. I recommend moving the shopping cart icon somewhere that you couldn’t accidentally click the wrong thing. Or making it an option in the menu drop down. Aside from that PapaJohnsPizzaDelivery is extremely easy to use and deserving of a 5 star. Good job.

by Harshmurmur

Really 4.75 stars. PapaJohnsPizzaDelivery is very good and you'll never make a mistake ordering the wrong thing. You were given very clear choices and multiple opportunities to review what you have selected. The application allows freedom to very precisely order exactly what you want with no transcription errors that you get ordering over the phone. It's nice that they often even tell you the calories per slice of what you're ordering as well. The only thing that kept me from giving five stars is that it is not always easy to figure out how much what you're ordering costs until you review it in the cart. This leads to a little bit of back-and-forth if you don't order the same thing every time. But this is a minor point. I really like that PapaJohnsPizzaDelivery is not only very accurate but also very precise.