Are you having issues? Select the issue you are having below and provide feedback to SkyView.
- Augmented reality feature cannot be turned off
- Gyroscope feature does not always work easily
My SkyView is not taking photos anymore
App is not labeling start, constellations, satellites, planets, etc
Screen is stuck in one position. Can’t use the app
I purchased this app on my iPhone and now it says it’s no longer available and I have to repurchase. wtf ?
App locked in one position. Cannot scan sky. Have reinstalled, but doesn’t change.
Music is no longer playing In The background.
Music is not playing in background
The app is frozen on one position, moving the phone doesn’t change the celestial view.
Screen is stuck on one position / app is frozen
Frozen. Locked to one position. I have reinstalled. No improvement. Checked all the settings.
The music isn’t working :(
The music is not playing in the background while I use the app. I've made sure that the sound is enabled and my volume is up, but nothing is working.
Complete guide to troubleshoot SkyView app on iOS and Android devices. Solve all SkyView app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Terminal Eleven LLC, developers of SkyView.
Find all 88 constellations as they fade in and out while you scan across the sky, locate every planet in our solar system, discover distant galaxies, and witness satellite fly-bys. • Simple: Point your device at the sky to identify galaxies, stars, constellations, planets, and satellites (including the ISS and Hubble) passing overhead at your location. • Sighting Events: schedule alerts for upcoming celestial events. • Apple Watch: see what objects are visible tonight and how to spot them using your Apple Watch. • Today Widget: brand new iOS 8 today widget lets you quickly see upcoming celestial events. • Night Mode: Preserve your night vision with red or green night mode filters. • Augmented Reality (AR): Use your camera to spot objects in the sky, day or night. • Sky Paths: Follow the sky track for any object to see it’s exact location in the sky on any date and time. • Comprehensive: Includes thousands of stars, planets, and satellites with thousands of interesting facts. • Time Travel: Jump to the future or the past and see the sky on different dates and times. • Social: Capture and share beautiful images with friends and family on social networks. • Mobile: WiFi is NOT required (does not require a data signal or GPS to function). You don't need to be an astronomer to find stars or constellations in the sky, just open this app® and let it guide you to their location and identify them. this app® is a beautiful and intuitive stargazing app that uses your camera to precisely spot and identify celestial objects in sky, day or night. Simply point your iPhone, iPad, or iPod at the sky to identify stars, constellations, planets, satellites, and more! “If you've ever wanted to know what you're looking at in the night sky, SkyView is the perfect stargazer's companion. "If you’ve ever been looking for a stargazing app for your iPhone, then this [is] definitely the one to get". “this app is an Augmented Reality app that lets you see just what delights the sky has to offer. this app® brings stargazing to everyone. What a fun way to teach yourself, your children, your students, or your friends about our wonderful universe! Take it camping, boating, or even flying!