SkyView app not working? crashes or has problems?

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36 User reports:
App has problems
 User reports 36

⚠️ Most reported problems ⚠️
Not working
45.8%

Something else
25.0%

Crashes
14.6%

Screen
10.4%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
B
BF:

[Solved] Neptune not showing with Saturn and Venus. Side by side my wife’s phone shows the 3. We have 14, 15.

View
solution
W
William Smith:

App always calibrated to wring position

View
solution
K
Keith Sanborn:

no longer taking pictures or video

View
solution

📋 12 Reported Issues:

E
Elna 2024-04-02

My SkyView is not taking photos anymore

M
Mary 2023-09-09

App is not labeling start, constellations, satellites, planets, etc

P
Phil 2023-06-02

Screen is stuck in one position. Can’t use the app

J
Joe Reynolds 2023-05-02

I purchased this app on my iPhone and now it says it’s no longer available and I have to repurchase. wtf ?

⚠️ Troubleshoot | Report Issue ⚠️
B
Barnaba Moro 2023-03-05

App locked in one position. Cannot scan sky. Have reinstalled, but doesn’t change.

A
Amanda Kusick 2022-11-01

Music is no longer playing In The background.

M
Maria Fischer 2022-10-06

Music is not playing in background

A
Ari Zergiotis 2022-09-25

The app is frozen on one position, moving the phone doesn’t change the celestial view.

M
M 2022-09-24

Screen is stuck on one position / app is frozen

⚠️ Troubleshoot | Report Issue ⚠️
D
David Blowers 2022-09-05

Frozen. Locked to one position. I have reinstalled. No improvement. Checked all the settings.

X
Xenia Claus 2022-06-23

The music isn’t working :(

C
Caitlin Layne 2022-05-12

The music is not playing in the background while I use the app. I've made sure that the sound is enabled and my volume is up, but nothing is working.

Showing 1-12 of 12 reported issues:

Have a Problem with SkyView®? Report Issue




Common SkyView Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. SkyView iPhone Issues and Solutions

  2. SkyView Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: contact@terminaleleven.com

Website: 🌍 Visit SkyView Website

Privacy Policy: https://terminaleleven.github.io/paid/

Developer: Terminal Eleven LLC




‼️ Outages Happening Right Now

  • Mar 01, 2025, 01:23 AM

    a user from Charlotte, United States reported problems with SkyView : Not working

  • Feb 28, 2025, 03:17 PM

    a user from Erie, United States reported problems with SkyView : Not working

  • Feb 16, 2025, 11:19 AM

    a user from Forest Row, United Kingdom reported problems with SkyView : Screen

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