Are you having issues? Select the issue you are having below and provide feedback to AboutTime.
- The app is limited and not user-friendly.
- Users cannot verify if a punch went through, leading to problems and complaints.
- Clocking out does not allow for leaving a note, unlike clocking in.
- Web clock notes only appear the day after syncing.
- The app has a low rating of 2 stars.
Complete guide to troubleshoot AboutTime app on iOS and Android devices. Solve all AboutTime app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at About Time Technologies, L.L.C., developers of AboutTime.
It has many management and productivity tools built in that help bring accountability, security, and transparency to the remote work environment. - Sync only field collected data back to the office; only update device with the latest company data from the main office; or sync both at the same time over the internet. - Employees can authenticate with a 4 or 5 digit pin code. - Very easy and simple user interface and navigation. - Track 1000's of cost codes with powerful restriction capabilities in the back end software per job or per employee. - Powerful time limiter and rounding capability per job or company/division. - Spot Check who's clocked in on a device at any time. - Digital timesheet entry of time or real-time collection of punches. - Employee feedback functionality in the field, sent to the office on sync. - Enter production units on clock as you clock IN to another cost code, or out. - View up-to-date budget information on any job the device has access to see to see if you are ahead or behind budget from the field. - Job Cost Code Budgets to control cost from the field. - Fix time records if given privileges to do so from the field before sync to the office. - Allocation of cost codes between an employee's real IN/OUT punch. - Approval of time records with digital and physical signature in the field prior to sending to the office. - See what assets are assigned to employees in the field. - See what assets are assigned to a job in the field. - Track asset/equipment usage per job separate from employee time punches. The this app field clock is part of the award winning mobile time & attendance solution that can remotely process IN/OUT time punches for 10 employees up to 1000's of employees in small to very large enterprise level organizations. IMPORTANT! 1) Sync existing data off all your devices in the field first. 2) Get updated to the latest SyncCenter 4. 8. 5 or later. 3) Update to the new application from AboutTime Store. NOTE: You may want to turn OFF auto-updates from AboutTime Store to prevent your employees from having their devices updated automatically if you prefer a controlled update process. You will need to purchase a device license from About Time Technologies before you can use this application with your system. This application only works with the this app mobile time & attendance software. Set hours, mileage and other info per date while the assets are used on the job. This is used commonly for billing equipment assigned to a job.