TeamSnap app not working? crashes or has problems?

TeamSnap Status

Last Updated on 2025-02-14 by TeamSnap, Inc.

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25 User reports:
App has problems

User reports 25

⚠️ Most reported problems ⚠️

Something else

47.9%

Crashes

29.2%

Not working

12.5%

Connection

6.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of TeamSnap Problems 🔥

- Bugs in the program

- Too many different options for communication

- Alert function works for putting out last minute information but no one can respond to it

📋 23 Reported Issues:

M Thomas 2025-04-01

Chat and other screens not working

Susie Ly 2024-02-04

Hi, my Teamsnap App on my Android phone (Version 8.0.0) is not launching since Feb 3. I have uninstalled App, and installed new App back onto my phone but it's still not working. Multiple times. Cannot launch App. Shuts down. Please advise.

Alicia 2023-09-14

There's a message saying I need an APP UPDATE and I'm not seeing where I update anything. Missing valuable chat information

Sophia 2023-08-25

Unable to download app from icloud on app store

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Daniel 2023-08-25

Unable to download app from icloud on app store.

Amber 2023-08-09

Team chats will not load using data. Only wifi. I am using the latest android system on a Galaxy s22

Chris Lewis 2023-06-15

When I try to change player status for an event, Team Snap say I don't have a network connection when I do. Re-installed it but same error message.

Paulette S Sullivan 2023-05-11

Team chats will not load

Curtis Brooks 2023-05-11

Chats will not load, but emails, alerts, and posts work.

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Mary Laumann 2023-03-01

Hi, I can’t see the new chats in one of my teams. I have updated the newest version. When I go on the app to log out it doesn’t give me the option. I keep hitting more but nothing but ads come up.

Edward 2022-11-17

App will not refresh, update teams, go to homepage, let me logout, nor will it let me delete to reinstall it. It’s creating massive problems.

Sherry 2022-10-13

App keeps crashing. Won’t let me login.

Gg 2022-10-13

I click on the app and it opens and then quickly closes. I have turned my phone off and on and even updated the app and it is still doing the same thing.

Phil Melson 2022-10-13

When I try to log on the app crashes. This is with a fresh install. Prior version stopped receiving updates and new messages

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Benjy 2022-10-13

TeamSnap crashes and won't open. How do I get in?

Michelle 2022-10-13

Upgraded to iPhone 14 Pro. Have latest iOS and TeamSnap. When I try to login through my email, as soon as I enter my password the app crashes

Natalie Zammitti Shaw 2022-10-13

Team Snap iPhone app crashing and I can’t log on.

John Selby 2022-10-07

TeamSnap was workign fine, then on 5 October, it stopped retrieving any messages. I have a Pixel 6, and all updates are installed. I also had the app crash when trying to retrieve messages. I've reinstalled the app, let it retrieve messages as long as it "wants", rebooted my phone, all with no resolution. This is obviously a HUGE issue as I have 3 teams all using TeamSnap and I have no means to mass communicate!

Kristin Clevenstine 2022-10-03

Team snap doesn’t recognize me and error messages pop up

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Kellen. 2022-08-04

TeamSnap is not working?

Ashley Morgans 2022-07-20

When I click on the link to register and try to log in the orange screen flashes/flickers. I have to restart my phone to get out.

Kelly Bongero 2022-07-07

Our daughter was put on a new team and we accepted the invite. Now when we try to open the app it says there is an error? And won’t load the new team?

Cecilia Albaro 2022-05-10

Not loading anything

Showing 1-23 of 23 reported issues:

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Common TeamSnap Problems & Solutions. Troubleshooting Guide

Table of Contents:

TeamSnap iPhone Issues and Solutions

TeamSnap iOS app crashes, not working, errors
TeamSnap iOS app network issues
TeamSnap on iOS has black/white screen

TeamSnap Android App Issues and Solutions

TeamSnap has errors/crashing/not working
TeamSnap server network connectivity issues
TeamSnap has black screen

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TeamSnap iPhone Issues and Solutions

How to fix TeamSnap app crashes or not working on Iphone (iOS):

Close and restart the TeamSnap app on iPhone
Update TeamSnap app to the Latest Version for iOS
Uninstall and reinstall TeamSnap iPhone app
Update your iPhone to the latest iOS version

Fix TeamSnap on iPhone unable to connect to server/internet connection issues::

To resolve TeamSnap network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

TeamSnap Android App Issues and Solutions

Fix TeamSnap not working on Android, crashes, errors or is unresponsive:

Force Stop the TeamSnap App
1. On android, goto Settings » TeamSnap » click [Force Stop]

Update TeamSnap to the latest version on PlayStore

Clear TeamSnap App Cache and Data:
1. On android, goto Settings » Apps » TeamSnap » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TeamSnap.

Fix TeamSnap unable to contact server/ TeamSnap internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click TeamSnap » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TeamSnap » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TeamSnap