NFL app not working? crashes or has problems?

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Published by on 2024-01-03

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problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 24 Comments

By Robert Garner   6 months ago


NFL Red Zone has no sound. I checked volume and rebooted the phone. How do I fix it?

By Jussi Rautiainen   6 months ago


NFL++ App on Android will crash and I have to reset phone, download app again, install it again and enter my account info again. Paid real money for this .. I am not sure I will get it again. Maybe cancel my account too. Annoying.

By Jeffrey Silver   7 months ago


I'm paying for a subscription to NFL Network only for it to constantly freeze. Not going to pay for another month.

By Mark   8 months ago


App keeps crashing. I can watch games for about 3 - 5 minutes and then the screen just freezes. The only way to continue is to re-start the app and watch the next 3 - 5 minutes of play. Solution?

By Eric Mazzei   1 year ago


Not all NFL films series are on Firestick NFL+ app (America's Game). But can watch on my iPad or smartphone.

By Sean Bunting   1 year ago


It’s not working on my mobile or nfl app not showing network games or redone

By Bob   1 year ago


Paid for NFL+ Premium on Oct. 15. Worked fine watching Giants Ravens game. As of yesterday when I try to access the service it does not recognize my account. Keeps directing me to purchase a subscription which I already have. No customer service phone number or email, and their chat bot is a joke. Canceled subscription yesterday but have not yet received a refund. Either get this thing to work, or give me a full refund!!

By Rwilson   1 year ago


The NFL app opens and crashes immediately on my iPad. Software is over 12, so that's not the issue. Restarted. Deleted and reinstalled. Restarted again. Nothing. Trash.

By William Willis   1 year ago


Will not acknowledge my subscription.

By Steve Ray   1 year ago


My NFL app starts and then crashes repeatedly. I have an iPhone 13 promax and iOS 16.0.2. This is frustrating because I have NFL + and can’t use it. I removed and re-added the app but that didn’t do anything.

By justin r christensen   1 year ago


My account: Username: BigJCWC Password: $610Coffeyegg Want to watch a game replay and it loops me back to the sign up page. My account runs out in Oct. 22 and would like to renew if the app is working but its not at this time. It DID word for Weeks 1&2 Problem started week 3 I see on Twitter that many others are experiencing the same problem. I've tried on my computer and phone and both were working fine before

By Bill Guth   1 year ago


I have a NFL + premium subscription which and my account says it’s active but I can’t watch the game replays, it takes me to a new subscription screen and says I need to choose but shows I have an active account. I’m not the only one with this issue. You have no way to contact a actual person only a stupid bot the is useless. FIX IT OR REFUND MY MONEY!

By Brian Warren   1 year ago


Sooo frustrated Error code 403 on roku Delegated and reloaded same problem Then download app on phone iOS And app doesn’t work! All robot recordings on any trouble shooting phone numbers , or droid reply’s on text help!! Looking to get a full refund and money for pain and suffering this is fucked up

By Kenneth Marshall   1 year ago


Keeps saying my account is temporarily locked, was in it last night and it worked just fine.

By William Woodward   1 year ago


Subscribed just before preseason week 2 and watched final 2 preseason games, with no problems. Starting in week 2 regular season most features were no longer working. I wasn’t even able to listen live and on Monday the replays didn’t work. The only feature I could get.to work was game highlights. Every time I try again to view game replays I am forced to log in to my account even though I never logged out. The app offers no information about getting technical support but After searching was able to find a NFL support email address. Their reply to my query wasn’t at all helpful. I use other apps for streaming programs I subscribe to (for free incidentally) and only experience infrequent minor glitches. Apparently after they (NFL) get your money you’re not a priority, as far as support goes. It seems to me that trying to get money back would likely be difficult if in fact it was a possibility at all. Guess I just have to call it a $33.94 learning experience.

By Jeff reinert   1 year ago


App keeps crashing absolute junk worst app ever what's wrong with it. Happy to take money for it how about you make it work

By Ted   1 year ago


I’m signed into nfl+ with my paid account but I’m told to go to 7 day free trial. Everything worked fine last week when I signed up. Not working this week. I’ve gone to manage my account and it recognizes me and shows I’ve paid.

By Joe Castillo   1 year ago


Keeps crashing pausing stopping not playing adds its really irritating

By Jhere   1 year ago


App keeps crashing I am paying 4.99 monthly to watch games but can not because the app is horrible wasn’t like this last year for me ….very disappointed I am about to quite my Subscription

By Jhere   1 year ago


App keeps crashing I am paying 4.99 monthly to watch games but can not because the app is horrible wasn’t like this last year for me ….very disappointed I am about to quite my Subscription

By Darren Overcast   1 year ago


Redzone wont load at all on xbox app. No sound on NFL channels at all on xbox. Android phone app will not stay on Redzone in expanded view, keeps closing and defaulting to live game that is currently on channel. How can a multi-billion dollar company have such a crappy streaming service??!!

By Juan Zamora   1 year ago


Unable to open NFL app for the past two days. Keeps crashing at startup. Tried iPhone, android, Roku and fire stick. Same problem.

By Richard   1 year ago


Watching any game using the NFL.com and NFL+ Application the issues are the screen will black out several times during a game and I have to restart the game. The volume mutes constantly every 5 minutes. And I have to unmute on the screen. Also why doesn’t the NFL app work anymore. There’s just a NFL football video screen . Thank you

By Joseph Ammendolia   1 year ago


The sign-in webpage crashes with a repeated problem error on my iPad. There is an error message that includes a gig_ssoToken. I can successfully sign in with my iPhone and on my desktop computer. It was working last year with an older software version on my iPad. I have the latest software (12.5.5) for my iPad. I’ve tried clearing cookies, tried rebooting. The only thing filled/highlighted on the webpage is the SIGN-IN column header. Thank you!


Common dislikes about NFL app

- Wifi Streaming capabilities ruined on mobile devices

- Streaming service through Roku TV ruined

- Skipping around in the game is very inconsistent

- Game Pass on television is awful

- No option to select Verizon as mobile provider



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Common NFL Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NFL app on iOS and Android devices. Solve all NFL app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. NFL iPhone Issues and Solutions

  2. NFL Android App Issues and Solutions

   



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About this app

Brand new for 2022: Fans can access this app+ content within the this app App (this app+ subscription required). • Stay up to date with the latest trending news and highlights on the this app Channel. • this app Network 24/7/365 and this app RedZone are available for eligible subscribers of Charter, Cox, DirecTV, Hulu + Live TV, Optimum, Verizon FiOS, YouTube TV and many more providers. this app+ is a subscription product; content and features vary based on location and device. Learn more at app. com/plus/learn-more.  However, the this app app does not permit outputs from phones or tablets of live games, this app RedZone or this app Network to external displays via HDMI, Chromecast, AirPlay, Miracast or other similar streaming functionality due to rights restrictions.  The Services may feature Nielsen proprietary measurement software, which will allow users to contribute to market research, such as Nielsen TV Ratings.  The this app app allows use of AirPlay and Chromecast when viewing all video-on-demand and select live content.  Learn more about the this app's digital offerings: this app. com/apps, twitter. com/this app, and facebook. com/this app.  Nielsen believes that you should have a choice about whether to contribute to our research and insights.  Just tap into the this app App to get the latest this app news, highlights, stats & more.  For web, please visit: to learn more about the Nielsen digital measurement products and your choices in regard to them. 



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