NFL Reviews

by TheBirdf4

Last year, week 8, suddenly NFL stopped working. Every single game had an error message that the video wouldn’t load. I tried on a web browser and it just wouldn’t load videos. I tried multiple interfaces and computers and all nothing. Email customer service and they send a generic reply about clearing cache, which obviously isn’t the answer. I sent a constant barrage of emails and video showing the problem over the course of 3 weeks with no meaningful solutions, or even acknowledgement that they had screwed up. I gave up for two weeks, came back and suddenly all games worked fine again. Then, when the package i purchased was for all regular season games, my subscription was canceled by them on December 31. I missed half the season while paying for all of it. They sent silly emails in response to serious questions and generally acted like they didn’t care I was getting screwed. This was by far the worst experience I have ever had with any company.

by Seahawks Fan 12th Man

I have had the this app app for years now, and I loved checking NFL for scores and highlights, as well as streaming games whenever I have time to watch. Each year, NFL as a whole has gotten worse and more confusing. This season is the worst update yet. I can’t even check scores here anymore because it was never as accurate as it was before. Sometimes, the time on the scoreboard will freeze too, even after restarting and refreshing it. As far as the highlights section goes, I can’t even load a video half the time I try to click on it, and when I do, sometimes NFL will give me the boot and I have to load NFL again. Also, checking the standings is a joke. The standings aren’t even organized by record, but rather by alphabetical order. It has never happened on the previous updates until this season. I hardly use NFL now because I can’t enjoy it without an issue occurring. The older layouts and updates were much better and easier to use.

by DrTelemachos

Game Pass on your television is awful. Awful. I have had nearly every game ruined this past season. Why? NFL is such garbage it will constantly fast forward to the end of the game. If you try to fast forward 30 seconds it jumps to the end of the game. It crashes all the time and you go back to the beginning - or to the end. I have paid for Game Pass since it came out - why is a great question for my therapist - and it has been garbage since day one. This year however has been so beyond infuriating it is impossible to find the right words- find whatever word you can that describes what makes you want to smash your expensive tv with a hammer and give up football for the rest of your life. If you’re unsure whether you should pay, for the love of the lord, don’t. Please do not give these greedy incompetents another dime. Watch the highlights for free. It’s all you are going to wind up with anyway. May the makers of this app game pass be forced to watch the same game played by the Cleveland browns and Jacksonville in a bottom level of Dante’s inferno. This game will begin with 3 minutes of commercials, freeze, then jump to the end of the game as Blake Bortles shakes hands with Case Keenum - and repeat for eternity.

by Gogofopie🎲

I am confused as to why the latest update to the this app mobile app has take away my ability to watch this app network without login has been taken away. I have Verizon as my mobile provider and I believe that should give me access to local and prime time this app games as well as Playoffs games and this app network. There is no option in the other account to select verizon as my mobile provider. The options listed are only for TV providers. Please notify me if their is a way to connect to my verizon mobile account. I remember doing this two years ago and having it be fairly simple and I don’t believe I had to do that again before the start of the 2017 season. Please help me with this because I don’t understand why this has happened. Also why has the ability to view games from past seasons been removed this seems to be highly unnecessary. Please go back to the format NFL was in for the last few seasons it was much better. Also recently noticed after other people pointed it out that favorited team games don’t show up at the top please change this back to the way it was. I also think the the presentation on NFL looked better last year

by Robert_Reed

NFL is glitchy, slow, and inconsistent. I (try to) use it on my phone, iPad and TV. It works poorly on all of them. My biggest complaint is with GamePass. I want to watch my team and I live “out of market” so I wait for the game to end to watch the replay. First, I have to log in every time. Why does every other app on my TV have the ability to remember who I am except this one? Then, I am shown a graphic with the final score, which I have intentionally avoided for the last three hours while the game was in progress. When I can finally get the replay to load, it is glitchy, and often requires two or three restarts. Today, for the first time, I see I can’t get the full game replay until 2-4 hours after the game. This is new, and not an improvement. I take some comfort knowing I’m not the only one. This week I heard 3 separate journalists ripping NFL as they have difficulty watching the all-22 footage.

This is the last year the this app gets my money. This thing is worthless to me and I wish I could get the rest of the season refunded.

by Lucky Gander

At this point in the streaming video market, I cannot give a worse review for NFL and the GamePass service. I want to watch my team out of market and every week it is a new frustration. Last week, my teams game would not play on AppleTV, but every other game did, so I figured out a workaround to AirPlay from my phone (would play on my phone but not the AppleTV). This week, AirPlay doesn’t work from NFL , will play on phone but refuses to play in AirPlay mode. I can confirm that AirPlay works from every other video app on my phone, but with this app, I am left to only watching on my phone. Every week, the video scrubber is difficult to use, making it hard to skip through breaks without scrubbing way ahead in the game. Why can’t they just make it work like literally any other video player? The hide scores feature also does very little to hide scores throughout NFL , so good luck not spoiling your games. All in all, this would be OK if it were 5 years ago, but at this point, NFL and service are garbage in the market and not worth the subscription price. this app, c’mon man!

by One Mom

We’ve had Gamepass since it came out and I have had the this app app for years and years. The execution of Gamepass within NFL has gotten worst from last year (which I did not think was possible). In fact, the this app app has gotten progressively worse since it came out. How is that possible?

If I could give this no stars, I would.

Here are my complaints for iPhone app:
- Navigation to older games is not intuitive and not easy to do.
- Favorite team does not appear at the top when navigating to older games
- Audio does not play in the background and cuts out when phone display goes off but not all the time
- when audio cuts out a black screen appears at the bottom of NFL where the audio should be and nothing to do about it. You have to exit NFL and get back (then have to do the rigamarole of finding the game again)
- once you get back to the game it definitely does not go to where you left off and it is almost impossible to get back to where you were and scrubbing function is awful for the audio. Impossible to know where you were and impossible to get back even if you do know.
- NFL crashes with Gamepass audio.
- if you navigate to read articles within this app while listening to the audio which you should be able to do and you accidentally click on a video it’ll either crash or start the video. And because of the above navigation and scrubbing problems this is incredibly frustrating. At least ask me if that’s what I want to do!

by Pekjr

I cannot believe that I paid more than one hundred dollars to be able to listen to my Broncos play live. Since I now live in Ohio, I was very excited to be able to at least catch the game while working in the yard, or even while watching my second-favorite team, the Bengals.
NFL won’t load at least 75% of the time I open it. Or, it will open, think with the swirling circle of death, and freeze there. When I am able to get the game pass to load, after multiple times trying, the simulcast is choppy, with varying volume and bad mixing with crowd noise, and then, 100% of the time, it cuts out and won’t come back- unless I close NFL , then open it multiple times, to try to get it to load. How a multi-billion company can make such a piece of crap that only frustrates fans is beyond me. My advice- don’t get it. Find a radio app that lets you listen to the game on an affiliated station in your home state. Using this BTW on an IPhone 12 Pro Max with 5G. Streaming is a joke but only with NFL- everything else on my phone for streaming works well. Junk.

by GEMillam

It’s late October, and I still can’t log in to Game Pass to watch the content I paid for in either the iPhone, iPad, or Apple TV versions of NFL. But the same credentials will let me log in and view it (with a poorer experience) in Safari. What gives? My messages to this app support give only canned responses, and the website help says that there is a known issue and please be patient. We are entering week 7 and it’s still not working! It worked last year... what broke? I don’t want a refund, I want what I paid for. I want to see this app games on my big screen, and on my iPad Pro without all the wonkiness of using the web browser (which can’t cast the video to my big screen because, well, reasons). Developer incompetence? An argument with Apple about not getting a cut of the revenue from me buying Game Pass directly from the this app and not throught NFL (I would vigorously side with the this app if that’s the case)? I don’t care. I’ve spent thousands on expensive hardware, networking, and licensed content to have a great this app experience and I’m not getting it. Fix now.

by Fromad

NFL used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of NFL but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get this app Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to NFL that makes it impossible to watch this app Network through NFL live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted NFL 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch this app Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!

by Jay330004

Don’t get me wrong, I love to have the this app app to watch the games on the go but overall it’s a broken app and they obviously just plain out refuse to fix it. My biggest issue which has been a somehow unfixed issue all season long is multiple players missing from the stat lines such as trey lance and Zach Wilson. As well as issues such as the games in the scores tab not loading and having to reload NFL several times in order to view the games. As far as the problem with the players missing go, it’s not like they aren’t on NFL all together, In the plays section of a game it will show the name and picture of the player, but they do not show up in the stats column. Considering this has been a problem since week 1 of the pre season and it is week 18 upon writing this review, it is just plain laziness on the this app’s part. Just another example of how incompetent the this app has proven to be lately.

by Jkdhfgkjhdfgkjdf

Live streaming works quite well in general. The problems occur when playing back games after they are done, whether it be video or radio broadcasts. If you just play the content, it usually does well enough. However, if you want to skip around in the game, it is very inconsistent, oftentimes resulting in the stream starting over again from the beginning. Let’s say I want to skip back 30 seconds to watch a play again. There is simply no good way to do this and it’s just problematic for NFL . Oftentimes you cannot even see where you are in the video because it does not display all the numbers (the game I am listening to reads “02...”, so I know only that I am sometime in the 2nd hour). This makes accurately moving earlier or later in the stream extremely awkward, ineffective, and pretty much impossible. How about adding the now-standard option buttons to skip 15 seconds forward or backward in the stream? This is NOT hard to do. Also, if you have the stream displaying in full screen mode, you pretty much can’t skip the stream forward or backward. You have to decrease the display size, then you can do it, albeit chunkily. It’s remarkable how far ahead MLB is compared to this app when it comes to streaming content. MLB makes the experience nearly seamless. With the this app, it’s an unpleasant experience.

by Snark23

The most recent version for both iOS and iPadOS just shows a banner that says “Tap to Retry.” Apparently a known issue and they are working on it, but overall the execution is quite poor.

Most critically, GamePass functionality is broken. If you start a game and then go do something else, it forgets your location in the playback except under some circumstances which seem to be when NFL doesn’t get swapped out. Maybe, who knows, but it’s almost random and doesn’t meet with the expectations from other streaming apps and services. Your position in the stream should be recorded in the cloud DB such that you can return to the same game playback and position from any device or browser. THIS IS BASIC EXPECTED FUNCTIONALITY.

Layout of functions in then iOS, iPadOS, and Apple TV apps is poor as well. I shouldn’t need to find GamePass and scroll through weeks and finals. There is plenty of screen real estate so just have an easier selection mechanism.

by SchroederRock

The this app app is truly an amazing work of failure. The this app has all this money yet cannot put up a quality app. It does work, eventually, maybe, 100% of the time I load up NFL there’s a significant lockdown and it cannot be used for anything for 1-2 minutes. Eventually NFL catches up and I can check scores. I downloaded and use the Yahoo Sports app for score checking for this app because I open that app and it works! This this app app has been a heaping pile of crap for nearly a decade now.

If anyone actually worked for their living NFL would have been stripped down and redone to work like every other digital content offering app. I can pull up 4K steaming TV content and set things to record in under 10 seconds on my phone with every other similar type of app. Developers need to start over - they’re beating a dead horse and I just can’t use NFL to do anything in a reasonable amount of time.

by Skywalton

When I went in to write a review for NFL I was shocked to see it has a near 5 star approval rating. I just knew so many were experiencing the same issues which would cause the rating of NFL to be no higher than 3 stars. I should state I’ve had NFL for years and use it DAILY. But the glitches that come with NFL have only grown over time. I give NFL 2 stars because of the quality of the information provided. But daily I have articles that won’t load. NFL completely crashes and I need to re-open. I prefer my iPhone to have a dark reading background with white text. But articles will still have black lettering making it unreadable with this format. And just to throw it in, a 30 second ad for a 1 minute long video clip I want to watch. I’ll continue to use NFL. But I find a much more pleasurable experience using the ESPN app. It’s just I ONLY care about the this app. I only caution future users to be prepared to be frustrated on a daily basis.

by MadSattinJ

The re-designed interface looks pretty nice, but is fails in some of its most basic functions. Most importantly, clicking the “Games” tab indeed shows a listing of the day’s games, but no scores! Even when the game is finished! You click on the specific game and still no score! You have to WORK to figure out the scores—I just don’t understand it.

My other main complaint is that for the $99 I spent on Game Pass, one should not have to watch commercials in order to view video highlights elsewhere in NFL . Podcasters and other content providers give privileged access to their content for basically any level of support. Here, you pay $99 (for the home town radio broadcasts) and get some other features that I happen to not care about, but you don’t get to watch highlights without sitting through commercials every other one.

I paid the $99 essentially to hear Merril Reese call Eagles games, but for that kind of money I expect a much better product from the this app. Surely this enormously well-resources organization can put out a top-quality app if they wanted to.

by Kevin 72638393

NFL works just fine for streaming. But the alert preferences absolutely don't work at all for me. Im a software developer myself - I'm very tech saavy. I have disabled alerts for every team, and this app wide, except the Steelers. I have checked this many times. But guess what? I'm still getting frequent alerts for tons of definitely non-steelers content. It's incredibly frustrating - not everyone wants to be alerted every time someone, somewhere, snaps a football. It's alert overload, and their Alert Preferences section settings seem to have zero effect. I had to disable alerts for the entire app in my OS settings because NFL wasn't following ANY of the in-app alert preferences. Now I can't get any alerts, and am following the Steelers on a different (non-this app!) app. Super frustrating. This should be an easy thing to get right - and it's either a blatant bug or intentional UI hiding of the "real" alert preferences. Yuck - bad/manipulative app design. The this app has all the money in the world and yet their app fails on the most basic features.

by Mcdesa01

For the most part NFL is awesome. I really like to re-watch certain games and it’s great to be able to watch the condensed game. But I really like to watch the all-22 film of my favorite teams on Tuesday’s. I have a football background, and i am sure most that use this feature were either a player or a coach at one time. So in comparison to hudl, or the various film softwares i have used over the years this one is by far the worst. You can only rewind or fast forward in increments of 10 seconds, whereas most platforms let you rewind second by second. So when i want to rewatch each receivers route (or see where the guard misstepped, or see why the safety got out of position, etc) i can only do that in 10 second increments (where most plays are not 10 full seconds) so it turns into a lot wasted time. It seems like an easy fix. Realistically, most fans do not watch the coach’s film, because there is no sound and it is not the view we are used to on TV. I would assume the vast majority of people using this feature are players and coach’s, so i think catering to that audience for this one area of NFL could really improve things.

by Cjmk88

I second some of the comments below. In addition to being a Verizon mobile customer I’m also a Gamepass subscriber and this app REDZONE add on in app subscriber. Up until this last Thursday September 20th I was able to watch this app Network via my WiFi Network. I just selected the this app Network option and the broadcast came on. Then after Thursday’s update I continually get the “select TV Provider” option. First of all if I had this app network on cable why would I watch it on my phone?!? Secondly as a Verizon customer I was under the impression I could watch the this app Network without a tv provider. Furthermore why would this be an option up until sept 20th but now NOT an option. If written and received the trope this app App help advice: clear browser, sign in sign out, reinstall app etc. please feel free to reach out to me and/or update NFL so this can be remedied...just to watch a little this app news guys...not that big of a deal.
Happy to write a review of Gamepass functionality on NFL also. Subpar not fitting of what I paid for. No player search. No game search. Not close to the full online functionality (which is ok). Watching Redzone on NFL is mediocre, usually takes 5-10 restarts to get the Redzone functionality to kick in.
Other than that great job! Keep up the good work!

by Allynicole4

I have had this app Mobile for a few years now and have always enjoyed the layout and format of NFL ; however, the newest version/change is very inconvenient and confusing. Although all of the information is there about your “favorite team”, it requires lots of scrolling and searching to simply find the news stories. The older version was more colorful and organized which made it more enjoyable. Before, if I had read a news story, there would be a check saying I had read it which was very useful. I also can no longer select multiple favorite teams to get updates. I used to have three teams favorited, but thats not possible any more. Lastly, I found a glitch. Two days ago, (Monday) I finally received the final scoring and game score updates on the Ravens preseason game which was Thursday night. It took 4 days for my phone to receive the game notifications. The current version is functional and works, but the old version was much better in my opinion, I don’t find NFL as enjoyable anymore.

by DAA1964

If I could give this a -1 star, I probably would. People (Myself included) download NFL because they really have no choice. But of all the major professional sports in the United States this is by far the worst handheld app. In the past, I have noted that the best sports app I own is the MLB app. It has great access to game flow, and if you pay extra, which I am willing to do for my team come because I live out of market, I can watch every single game live. It still frustrates me that I can only rarely watch my home team, because I no longer live in their market. More recently, I have noticed that when a notification from “this app” pops up on my phone, and I try to open NFL to read further, it doesn’t link to the article. Often I can’t find it at all. Why bother sending me notifications if it doesn’t take me straight to that news, or other related information about my team. I swear to God the this app has completely mailed it in with this product.

by Guthron

this app GamePass/GameRewind subscriber since inception. Yes, this app, I’m your loyal customer. See below for how you’re repaying all those years of loyalty.

this app GamePass in 2016 was perfect. Then the this app decided to force everyone onto the Verizon only mobile app. enough said.

All issues are with GamePass, as I use NOTHING of the rest of NFL .

Issues:
- No game ever just loads. It takes several minutes each time.
- Games pause randomly or jump back moments.
- Connection just drops completely, leaving you starting at a buffering screen forever.
- Queue ahead breaks the stream, so if you lost the stream, no getting back to your spot easily
- No video controls exist inside the view screen (did you seriously just throw out the GamePass app entirely?)
- Download game to watch offline feature completely gone (single best feature in GamePass/GameRewind App history and ONLY way to avoid the this app’s inability to maintain a stream)
- All troubleshooting involves: restart app, restart device, log out/in, delete and reinstall app. Never we will fix it. Always do these steps every time to fix things (FYI: they don’t work. Problems remain and random new glitches occur on relogin, like no GamePass games appearing or score off function vanishing)
- Zero actual feedback to my questions. Canned answers from first-tier employees trained not to say anything.

Irony: GamePass on Chromecast works perfectly. GamePass in browser as well.

by Sonja_Leah

Why would anyone pay $75 a month and can’t live stream games? I don’t live in the local market of my team anymore. I want to watch my team play more often but every legal way gets closed off because it’s all streaming of local market. I live in an area that doesn’t even have an this app team. The closest teams are Dallas, New Orleans and Kansas City. If I could get my teams games on my tv I wouldn’t have the need to stream them. But I can’t stream them because the league are complete arses and will only allow you to stream whatever game they decide is in your local viewing area. I’m stuck with the Texans and Ravens this week. I can’t stand either team. Seriously thinking it’s time for another boycott of the this app. Maybe permanent this time. What a horrible league the this app has become. Teaches kids that it’s expected to cheat, and let’s not give fans the games they want. But it’s us the fans who pay their salaries by buying tickets paying to watch games buying merchandise and paying for the stadiums.

by Reebootva

Overall a barely adequate app. For one, why is there not drive chart/play by play in the ipad app. Since this app doesnt allow live streaming on most games, it would be nice to see the in game play by play like you can on the web or the iphone version. Even the screen shots in NFL store show it to be there (which it used to be there on older versions).
I've used NFL for years and used to like it, but gave it a 3 as I consider it to be middle of the road as far as it's overall quality. If they put some more work and focus in, NFL could be truly awesome.
Downgraded my rate to 2. If you pay for the audio some stations - WBZ Boston - block their commercials. This means you miss the start after the break and they often leave early to the break. Why we must pay for this kind of performance is beyond me. No wonder the this app is dying. Why can’t you fix your platform?

by Jackiediamon

I like NFL.. I could be anywhere and even without a tv, and I could still watch my broncos play.. there’s only one thing I don’t like about NFL is the notifications.. so I went through every notification turning everyone of except for the Denver Broncos and the scores and for some odd reason which really needs to be fixed I keep getting so many notifications.. and the sad part is?? They ain’t even for the broncos.. so Thursday night I got like 4 notifications for the Thursday night game and the broncos didn’t even play? Today is sunday and I already got one this morning and was it for the broncos?? No it wasn’t and the broncos don’t play until 2:25 and it’s 9:20?? I’ve had NFL for so long but all theses new updates messed with a lot of notifications I used to get notified when the broncos scored now I can’t even get a notification when the game starts or when the broncos score? I think you guys need to really fix this.. I’m not one to like a lot of notifications because I’m a game player and NFL puts out to many even with all of them turned off and still doesn’t give you the notification that you actually want which is game start and points scored.. please fix thanks

by Neil50000000000

I want to suggest how the this app app can be better improve on the rewind and fast forward for Apple TV. Allow at a higher fee the ability to pay for red zone without a provider and to be able to watch it later through out the week until Thursday on Any device. Improve on its server the video is still lagging and the video quality suffers. Allow like NBA TV the ability without a provider to pay per month or for the year or for the week the ability to watch this app TV network this Saturday you are going to hv a triple header I technically can watch it either at a bar live or on game pass on my phone or on Apple TV after the game is over but if I paid extra for that one time fee I could watch it live all three games. Lower the price on Sunday ticket or get rid of it and pay per game or per week in the this app APP but I doubt that will happen to me Sunday ticket is great for businesses only I had it and I hated it that’s why I love the game pass