My WebID app not working? crashes or has problems?

My WebID Status

Published by on 2022-09-21

My WebID • all identification procedures and e-signature via one app •
data protection compliant according to GDPR, server in Germany • from the
inventor of online video identification for the highest level of security (anti
money laundering law-compliant video identification for banks) With the My
WebID app you carry out every identification - with video, online banking, ID
card photos, digital identity or eID func.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes
40.0%

Not working
40.0%

Connection
20.0%




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Common My WebID Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WebID Solutions GmbH, developers of My WebID.


Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: WebID Solutions GmbH

E-Mail: [email protected]

Website: Visit My WebID Website

60% Contact Match

Developer: WIPLAB s.r.l.

E-Mail: [email protected]

Website: Visit WIPLAB s.r.l. Website



About this app

With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps.  • Make sure you have a stable internet connection to ensure smooth operation.  Your legally valid electronic signature with e-signature is just as easy.  The My WebID app only needs authorization for the camera.  WiFi is better than mobile data.  Download MyWebID 2.  Follow the instructions 3.  Enter your TAN - done.  • The ID document should be clean and undamaged and not covered by your hand. 



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