My WebID app not working? crashes or has problems?

My WebID Status

Published by on 2023-12-21

My WebID • all identification procedures and e-signature via one app •
data protection compliant according to GDPR, server in Germany • from the
inventor of online video identification for the highest level of security (anti
money laundering law-compliant video identification for banks) With the My
WebID app you carry out every identification - with video, online banking, ID
card photos, digital identity or eID func.


I have a problem with My WebID

Are you having issues? Select the issue you are having below and provide feedback to My WebID.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working
100.0%


Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.


Common dislikes about My WebID app

- Requires the app to be installed

- Poor connection and difficulty in being heard during calls

- Verification system unable to certify the validity of documents with holograms

- Delay in registration and inability to use video call feature

- Slow customer service response time

- Annoying process using the camera and agent

- Difficulty in identifying oneself with passport via video

- Worst verification system encountered, causing a waste of time.



Have a Problem with My WebID? Report Issue

Leave a comment:




Common My WebID Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WebID Solutions GmbH, developers of My WebID.


Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: WebID Solutions GmbH

E-Mail: [email protected]

Website: Visit My WebID Website

60% Contact Match

Developer: WIPLAB s.r.l.

E-Mail: [email protected]

Website: Visit WIPLAB s.r.l. Website



About this app

With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps. 1. Download MyWebID 2.  The My WebID app only needs authorization for the camera. • Make sure you have a stable internet connection to ensure smooth operation.  Your legally valid electronic signature with e-signature is just as easy.  Follow the instructions 3. Enter your TAN - done.  WiFi is better than mobile data. • The ID document should be clean and undamaged and not covered by your hand. 



Solve Problems with Similar Apps: