My WebID app not working? crashes or has problems?

My WebID Status


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⚠️ Most reported problems ⚠️

Not working
56.7%

Connection
22.1%

Crashes
10.6%

Login
9.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of My WebID Problems 😠👌🔥

- Requires the app to be installed

- Poor connection and difficulty in being heard during calls

- Verification system unable to certify the validity of documents with holograms

- Delay in registration and inability to use video call feature

- Slow customer service response time

- Annoying process using the camera and agent

- Difficulty in identifying oneself with passport via video

- Worst verification system encountered, causing a waste of time.

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Common My WebID Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WebID Solutions GmbH, developers of My WebID.


Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My WebID Website

Privacy Policy: https://www.webid-solutions.de/en/privacy-policy/

Developer: WebID Solutions GmbH




About this app

With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps. 1. Download MyWebID 2.  The My WebID app only needs authorization for the camera. • Make sure you have a stable internet connection to ensure smooth operation.  Your legally valid electronic signature with e-signature is just as easy.  Follow the instructions 3. Enter your TAN - done.  WiFi is better than mobile data. • The ID document should be clean and undamaged and not covered by your hand.