OpsBuyer Status

Last Updated on 2019-03-13 by RealPage, Inc.

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User reports:
No current problems

- Not built specifically for iPad

- Does not have ROG approval

- Cannot ROG invoices for workflow approval

- Dashboard is not interactive

- Pointless app for some users

- Unable to login from mail login screen or unified login

- Cannot pay bills or approve orders and invoices directly from the app

- Can only approve orders on iPhone app, cannot view or approve invoices as advertised.

Common OpsBuyer Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve OpsBuyer network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the OpsBuyer App
1. On android, goto Settings » OpsBuyer » click [Force Stop]

Clear OpsBuyer App Cache and Data:
1. On android, goto Settings » Apps » OpsBuyer » Storage » click [Clear Data] option. This clears both data and cache.
2. restart OpsBuyer.

On android, goto Settings » Apps or Manage Apps tab.
Click OpsBuyer » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto OpsBuyer » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch OpsBuyer